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Trojan removal
Name: chrisconner4109 Date: April 20, 2009 at 11:10:57 Pacific OS: Windows XP SP 2 CPU/Ram: Athlon 64 X2 Dual Core/2 GB Ram Subcategory: Viruses
Comment:
I'm using AVG free for virus protection. It keeps informing me of a Trojan horse Rootkit-Agent.CW. If I try to heal it it works for some files but others it says file not found. The alert window just keeps popping up again and again.
I keep doing scans with Malwarebytes and removing threats but whenever I reset and scan again there are always more infected files, about 100 or so.
Name: chrisconner4109 Date: April 21, 2009 at 01:31:39 Pacific
Reply:
I apparently got rid of it earlier and was getting clean scans from Malwarebytes, AVG, and Ad Aware, but I was just notified of the same virus a little while ago. Malwarebytes keeps informing me of the same infected files even after I remove them.
BN5.tmp, ksi32sk, and ksi32sk.sys
Response Number 2
Name: Rickyneck (by Ricky neck) Date: April 21, 2009 at 01:45:41 Pacific
Reply:
Scan your computer in Safe Mode with Malwarebytes.
You should also remove all temporary files, temporary internet files, browsing history and then check.
Response Number 3
Name: server support Date: April 21, 2009 at 04:57:45 Pacific
Name: chrisconner4109 Date: April 21, 2009 at 17:23:21 Pacific
Reply:
I just did the following:
-removed all temporary files, internet files, browsing history -reset the computer in safe mode -ran a full scan with Malwarebytes -deleted I think 17 infected files -restarted into normal mode
and AVG just now informed me of the same trojan again.
Response Number 5
Name: chrisconner4109 Date: April 21, 2009 at 18:45:49 Pacific
Reply:
I also ran superantispyware, which detected 3 rootkit.agent trojans. It said it removed them but after a reset they're still there.
Response Number 6
Name: chrisconner4109 Date: April 21, 2009 at 19:34:20 Pacific
+2
Reply:
Ok I just don't get it. I'm not very tech savvy, but when these scanning programs say that they've detected and removed threats, and then I reset to see the exact same threats detected, I'm not sure what to think. If they're not being removed why do the programs say that they are?
Response Number 7
Name: XpUser4Real Date: April 21, 2009 at 20:57:03 Pacific
Reply:
they are probably in your system restore. You may have to turn it off and then do your scans again. When they don't return, turn your system restore on again.
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