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Trojan removal

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Name: chrisconner4109
Date: April 20, 2009 at 11:10:57 Pacific
OS: Windows XP SP 2
CPU/Ram: Athlon 64 X2 Dual Core/2 GB Ram
Subcategory: Viruses
Comment:

I'm using AVG free for virus protection. It keeps informing me of a Trojan horse Rootkit-Agent.CW. If I try to heal it it works for some files but others it says file not found. The alert window just keeps popping up again and again.

I keep doing scans with Malwarebytes and removing threats but whenever I reset and scan again there are always more infected files, about 100 or so.



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Response Number 1
Name: chrisconner4109
Date: April 21, 2009 at 01:31:39 Pacific
Reply:

I apparently got rid of it earlier and was getting clean scans from Malwarebytes, AVG, and Ad Aware, but I was just notified of the same virus a little while ago. Malwarebytes keeps informing me of the same infected files even after I remove them.

BN5.tmp, ksi32sk, and ksi32sk.sys


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Response Number 2
Name: Rickyneck (by Ricky neck)
Date: April 21, 2009 at 01:45:41 Pacific
Reply:

Scan your computer in Safe Mode with Malwarebytes.

You should also remove all temporary files, temporary internet files, browsing history and then check.


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Response Number 3
Name: server support
Date: April 21, 2009 at 04:57:45 Pacific
Reply:

You need to full scan you computer from super anti spy ware....
http://www.superantispyware.com/dow...


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Response Number 4
Name: chrisconner4109
Date: April 21, 2009 at 17:23:21 Pacific
Reply:

I just did the following:

-removed all temporary files, internet files, browsing history -reset the computer in safe mode
-ran a full scan with Malwarebytes
-deleted I think 17 infected files
-restarted into normal mode

and AVG just now informed me of the same trojan again.


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Response Number 5
Name: chrisconner4109
Date: April 21, 2009 at 18:45:49 Pacific
Reply:

I also ran superantispyware, which detected 3 rootkit.agent trojans. It said it removed them but after a reset they're still there.


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Response Number 6
Name: chrisconner4109
Date: April 21, 2009 at 19:34:20 Pacific
Reply:

Ok I just don't get it. I'm not very tech savvy, but when these scanning programs say that they've detected and removed threats, and then I reset to see the exact same threats detected, I'm not sure what to think. If they're not being removed why do the programs say that they are?


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Response Number 7
Name: XpUser4Real
Date: April 21, 2009 at 20:57:03 Pacific
Reply:

they are probably in your system restore. You may have to turn it off and then do your scans again. When they don't return, turn your system restore on again.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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