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Download and run Kaspersky AVP tool: http://devbuilds.kaspersky-labs.com...
Once you download and start the tool:# Check below options: * Select all the objects/places to be scanned. * Settings > Customize > Heuristic analyzer > Enable deep rootkit search # Click Scan # Fix what it detects # Attach Scan log/Summary to your next message.Illustrated tutorial: http://img32.imageshack.us/img32/76...
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no it will try to cure the file if can't it will ask you if you want to delete the infected file.
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What is the scan log summary. I closed the program but I have to re scan my computer. Where do I find this information from?
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http://avptool.virusinfo.info/en/im... << At the botton you will see reports button with arrows. Arrows will flip through different reports. Go to your last report and press that button.
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I can't arrow over for the last report. and when I click reports it says previous and next but you c ant click on it either. The only thing that I can do is a save to file. Nothing more. What do I do
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Save to file .txt, zip it and upload it to rapidshare.com and post the download link.
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Does norton still detect a virus?
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I think it was a free trial. A norton think keeps popping up on the computer but they want me to buy it. There is a symatic anti virus that is on my computer though
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Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:
1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. Make sure you have your web browser open in background before following the steps below.i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.
ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.
iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.
begin ExecuteAVUpdateEx( 'http://avz.virusinfo.info/avz_up/', 1, '','',''); ExecuteStdScr(3); RebootWindows(true); end.
Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called virusinfo_syscure.zip inside. Upload that file to rapidshare.com and paste the link here.2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs
1. DDS.txt 2. Attach.txt
Upload the logs to rapidshare.com and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.If I'm helping you and I don't reply within 24 hours send me a PM.
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Ok the norton check just finished. They say one problem is found. They say the next step is to actually buy the Norton 360. It says the performance was fair.
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It will not let me paste the wording in the log part of the application. I tried right click and ctrl and V
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log part of what application?
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Wrong file please read Response Number 13 carefully.
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http://rapidshare.com/files/2493228...
MD5: 340EF95EA8C4862DE041DC908241F682
http://rapidshare.com/files/2493231...
MD5: 16CB3C06E55E9DD78F506EF44B8966E0
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Still need: virusinfo_syscure.zip
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Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:
1) Run this script in AVZ like before, your computer will reboot:
begin SetAVZGuardStatus(True); SearchRootkit(true, true); RegKeyDel('HKLM','SOFTWARE\Microsoft\Code Store Database\Distribution Units\{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}'); QuarantineFile('C:\Windows\Downloaded Program Files\popcaploader.dll',''); DeleteFile('C:\Windows\Downloaded Program Files\popcaploader.dll'); BC_ImportDeletedList; ExecuteSysClean; SetAVZPMStatus(true); BC_Activate; RebootWindows(true); end.2) After reboot execute following script in AVZ:
begin CreateQurantineArchive('C:\quarantine1.zip'); end.
A file called quarantine1.zip should be created in C:\. Upload that file to rapidshare.com and Private message me download link.Is your original problem solved?
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http://rapidshare.com/files/2493478...
MD5: 3EE3E037DDD010E4DB5ED51D909A61DDThe auto protect screen still pops up when I start my computer up and it says the Trojan Horse virus is quartined. Also after the scan was done I had 1152 trojan virus and when the ones that wwere able to be removed there were still 452 virus
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Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:
1) Attach a Combofix log, please review and follow these instructions carefully.Download it here -> http://download.bleepingcomputer.co...
Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it.
Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs (http://www.bleepingcomputer.com/forums/topic114351.html Programs to disable) until after the scanning and removal process has taken place.
Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal.
You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed.
Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please upload that file to rapidshare.com and paste the link here.
2) Please zip up C:\qoobox\quarantine and upload it, to a filehost such as http://rapidshare.com/ Then, Private Message me the Download links to the uploaded files.
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Ok. I dont know how to do this and it is making me a bit nervous. I tried to disable the antivirus and this message popped up and kept saying that it wasnt and information mihgt be lost. Thank you for your help but I believe that it is beyond my fixing. If I need anymore help I will contact you. Thanks
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