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Trojan horse update from below

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Name: glorybirds
Date: November 30, 2004 at 06:21:26 Pacific
OS: windows me
CPU/Ram: 128mb
Comment:

While trying to fix the trojan horse I noticed my sounds were gone. I used system restore and noticed the trojan is gone but my sounds never came back. I went to hp help site,control panel, checked drivers etc. When I click winamp it states no sound driver and tells me to check www.geocities/mmsystem002/ it is a web page that describes whats happening to me.Don't know if it's legit. When I try windows media player it says bad direct sound driver etc. error code 80004005 direct sound output u2.2.6 error. Should I follow the web page advice or try something else? Is this because of the trojan horse?

Lisa



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Response Number 1
Name: RoadRunner
Date: December 1, 2004 at 19:28:02 Pacific
Reply:

Hi ... Try doing the following and see if it help

1 Download the following four items...

McAfee Stinger
http://vil.nai.com/vil/stinger/

Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp

Latest Trend Pattern File.
http://www.trendmicro.com/download/pattern.asp

Adaware SE (free personal version v1.05)
http://www.lavasoftusa.com/

Create a directory.
On drive "C:\"
(e.g., "c:\New Folder")
or the desktop
(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")

Download SYSCLEAN.COM and place it in that directory.
Dowload the Trend Pattern File by obtaining the ZIP file.
For example; lpt265.zip

Extract the contents of the ZIP file and place the contents in the same directory as
SYSCLEAN.COM
2) Update Adaware with the latest definitions.
3) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
4) Reboot your PC into Safe Mode
5) Using Trend Sysclean, Stinger and Adaware, perform a Full Scan of your
platform and clean/delete any infectors/parasites found.
(a few cycles may be needed)
6) Restart your PC and perform a "final" Full Scan of your platform using the three
utilities; Trend Sysclean, Stinger and Adaware
7) If you are using WinME or WinXP, Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
8) Reboot your PC.
9) If you are using WinME or WinXP, create a new Restore point



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