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trojan horse help re:avg

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Name: syd4747
Date: January 24, 2007 at 00:32:37 Pacific
OS: windows xp
CPU/Ram: hp, 1.0
Product: hp
Comment:

avg has isolated a trojan in my virus vault, how do i get rid of it, it say it is not able to "heal" it, and is in my temp files, help please!!!!! also, is my online personal info in trouble too?



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Response Number 1
Name: Bob (by BigBob)
Date: January 24, 2007 at 04:19:18 Pacific
Reply:

Download ATF Cleaner and Super Anti-Spyware and install these programs,
Then
Boot to safe mode ( Tap the F8 Key while booting up)ad run the ATF Cleaner then the Super Anti-Spy program and then run your AVG
Reboot to Normal mode and run AVG again to see that you are clear
If not you may need to Disable sysem restore and repeat the above.
If you need further assistance post back

" If at first you don't succeed, Please Post Back "


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Response Number 2
Name: vipergg
Date: January 24, 2007 at 14:08:46 Pacific
Reply:

If its actually in the quarantine just have AVG delete the file and that should clear it unless you have the restore function running on either ME or XP .


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