|Additional info re: unability to connect to Internet:|
When I try to connect to the Internet I get this msg:
Unable to connect to the Internet.
Google Chrome can't display the webpage because your computer isn't connect to the Internet.
You can try to diagnose the problem by taking the following steps:
Click Start, click Run, type %windir%\network diagnostic\xpnetdiag.exe, and then click ok.
However, when I try that for wireless connection, I get this msg:
Windows is not currently managing your wireless network. To diagnose this wireless connection Windows needs to be managing the connection. If you are using a non-Microsoft application to manage wireless networks, please refer to that application to troubleshoot the wireless network problems.
When I view the Diagnostic Log, some of what it says is:
Wireless - Service disabled
info Redirecting user to support call
provider chains are valid
All provider entries passed the loopback communication tests.
Connectivity is valid.
Network adapter status
info Network connection status: Media disconnected
HTTP, HTTPS, FTP Diagnostic
All six connectivities were warnings that say: The server name or address could not be resolved
And there were three errors that say Could not make an HTTP, HTTPS, FTP connection