|Here is what I referred to. Am wondering if I should take lap top to a computer shop? Seems like there are so many viruses and fake viruses now. I feel overwhelmed and not sure if I should even use pc while this Trojoan virus is in it.|
Please download TFC (Temp File Cleaner):
Save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so. If not prompted, manually reboot the computer to ensure a complete clean.
Next, download Malwarebytes’ Anti-Malware (black button with green and white icon) Save to the Desktop:
Double-click mbam-setup.exe and follow the prompts to install the program.
Run Malwarfebytes’ AntiMalware and update the program.
Once updated, select Perform Full Scan and click the scan button.
When the scan finishes, click OK in the message box, and you will see the results of the scan.
Click the Remove Selected button to get rid of the malware.
When Malwarebytes finishes, you may be prompted to reboot. If so, reboot.
Please post the Malwarebytes log in your reply so we can see where we are at, and plan any additional removal strategy.