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trojan horse dialer virus

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Name: ijks
Date: November 13, 2003 at 02:21:46 Pacific
OS: packard bell
CPU/Ram: 149
Comment:

hi all,can someone help me please,i did a virus check this morning on avg to find that i have a trojan horse dialer virus can someone please tell me how to get rid of it and also how to turn of my system restore has i cant find it to turn it off,the virus was found in c:/_restore/temp/a0442547.cpy
also can anyone let me know if this came off the internet from something i was in or is it normal can it come from anywhere.
if anyone can help me please let me know
thank you julie



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Response Number 1
Name: john
Date: November 13, 2003 at 03:00:08 Pacific
Reply:

Go to www.symantec.com and search the virus you have. follow their easy instructions on how to remove and how to disable system restore


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Response Number 2
Name: Tom41
Date: November 13, 2003 at 03:22:06 Pacific
Reply:

Hi Julie,
Just disable system restore and reboot. Then re-enable system restore and reboot..
Here's how:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001012513122239?OpenDocument&src=sec_doc_nam

Once you have re-enabled system restore, create a restore point.. Here's how:

http://www.winbookcorp.com/_technote/WBTA10000100.htm


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Response Number 3
Name: oneof8
Date: November 19, 2003 at 03:01:25 Pacific
Reply:

Hi,
we have this one too but can't get rid of it even after many virus scans. We use win 98 2nd ed, any ideas?
Thanks,
Jack


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