hey i've been getting a quarentined message saying that a.bat trojan has been quarentined... but it doesnt stop? what do you suggest... avg doesnt find this file... is there a scanner i should try to get rid of it? i am deathly against norton

Please post a Hijack This log so that the files associated with the virus/spyware/hijacker can be identified. Please download HJTsetup.exe from this link http://www.thespykiller.co.uk/files/HJTsetup.exe to your desktop. Doubleclick on the HJTsetup.exe icon on your desktop. By default it will install to C:\Program Files\Hijack This. Continue to click "next" in the setup dialogue boxes until you get to the "Select Addition Tasks" dialogue. Put a check by "Create a desktop icon" then click "Next" again. Continue to follow the rest of the prompts from there. At the final dialogue box click "Finish" and it will launch Hijack This. Click on the "Do a system scan and save a logfile" button. It will scan and the log should open in notepad. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log and post it in this thread. Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly.

Hello Jabuck, I downloaded HIJACK This, but am not sure what I am looking for in the log results file. Could you assist. selecta

Hi Jabuck, my log attached: Logfile of HijackThis v1.99.1 Scan saved at 10:28:09 AM, on 2007/02/15 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe C:\WINDOWS\system32\fxssvc.exe C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe C:\Program Files\TightVNC\WinVNC.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\Explorer.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\system32\daajnm.exe C:\Program Files\Windows Defender\MSASCui.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\SOUNDMAN.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe C:\WINDOWS\system32\wpabaln.exe C:\Program Files\Hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rapidairtools.co.za/ O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: WebCGMHlprObj Class - {56B38F40-4E70-11d4-A076-0080AD86BA2F} - C:\WINDOWS\system32\cgmopenbho.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.exe -startup O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [Windows Secure Update ] daajnm.exe O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\TightVNC\WinVNC.exe" -servicehelper O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.exe O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe /IMEName O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.exe O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.exe O4 - HKLM\..\Run: [Alcmtr] ALCMTR.exe O4 - HKLM\..\RunServices: [Windows Secure Update ] daajnm.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [Windows Secure Update ] daajnm.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microso... O17 - HKLM\System\CCS\Services\Tcpip\..\{2A4728CA-F6C6-4F5E-AA3F-920ACF6E05FD}: Domain = rapidairtoolrepairs.local O17 - HKLM\System\CCS\Services\Tcpip\..\{2A4728CA-F6C6-4F5E-AA3F-920ACF6E05FD}: NameServer = 192.168.0.165,192.168.0.1 O17 - HKLM\System\CCS\Services\Tcpip\..\{E9401C26-307F-4754-82DE-79C5B9AA4E0F}: NameServer = 192.168.0.165,192.168.0.190 O17 - HKLM\System\CS1\Services\Tcpip\..\{2A4728CA-F6C6-4F5E-AA3F-920ACF6E05FD}: Domain = rapidairtoolrepairs.local O17 - HKLM\System\CS1\Services\Tcpip\..\{2A4728CA-F6C6-4F5E-AA3F-920ACF6E05FD}: NameServer = 192.168.0.165,192.168.0.1 O17 - HKLM\System\CS2\Services\Tcpip\..\{2A4728CA-F6C6-4F5E-AA3F-920ACF6E05FD}: Domain = rapidairtoolrepairs.local O17 - HKLM\System\CS2\Services\Tcpip\..\{2A4728CA-F6C6-4F5E-AA3F-920ACF6E05FD}: NameServer = 192.168.0.165,192.168.0.1 O18 - Protocol: intu-res - {9CE7D474-16F9-4889-9BB9-53E2008EAE8A} - C:\Program Files\Common Files\Intuit\intu-res.dll O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Symantec Client Firewall Configuration (CfgWzSvc) - Unknown owner - C:\Program Files\Symantec Client Security\Symantec Client Firewall\CfgWzSvc.exe (file missing) O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\TightVNC\WinVNC.exe" -service (file missing) selecta