Trend Micro not working?? help.

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Trend Micro not working?? help.

Original Message

Name: dj3642
Date: January 7, 2007 at 07:06:33 Pacific
Subject: Trend Micro not working?? help.
OS: XP Pro
CPU/Ram: amd 2400+ / 1 Ghz

Comment:

Has anyone else had any troubles about using the online virus scan for trend micro?? I have used this forever and up until about 6 months ago it worked fine. Now when I go there. I try to do the online virus scan. And well you go through all the stuff and select the Kernel to use of which for me it doesn’t matter if I choose Java or Browser based. And then it will start to update and then after a couple of minutes the windows simply close down period. I have cleared the internet cache. As well as my java cache.. .. run spybot and A2 and any other things I have. Yet it still does this. Does anyone have a solution?? Thanks in advance.

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Response Number 1

Name: Bob (by BigBob)
Date: January 7, 2007 at 08:08:54 Pacific

Reply: (edit)

have you tried safe mode with networking?
"Computers have lots of memory but no imagination"

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Response Number 2

Name: Tufenuf
Date: January 7, 2007 at 17:23:05 Pacific

Reply: (edit)

dj3642, I frequent several other forums and others were having the same problem yesterday but it appears to be fixed today.
Tufenuf

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Response Number 3

Name: dj3642
Date: January 8, 2007 at 02:13:03 Pacific

Reply: (edit)

ok i wil try it again. thanks.

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Response Number 4

Name: dj3642
Date: January 10, 2007 at 13:08:28 Pacific

Reply: (edit)

just an fyi and i am sure no one is even looking at this. i am stil unable to run trend micro. either in safe mode or regular mode. the window simply closes after about 30 seconds while starting the virus scan. any other suggestions would be great. thanks. i have done everything i can think of clearing out java and internet cache and temp files.

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