I have Trend Micro Internet Security Pro 2009 installed on my desktop PC, i ran update on it, after it completed it needed to restart the computer so i did that. Few minutes after restart, trend micro updated again and needed to restart. Now it does this everytime, i've counted 11 times now. This cant be right can it?

reinstalling it doesn't help ...zzz

Download and run Kaspersky AVP tool: http://devbuilds.kaspersky-labs.com... Once you download and start the tool select all the objects/places to be scanned and hit Scan. Fix what it detects and at the end of the scan post screenshot/scan-summary log of detected items that is fixed and which it could not fix. -------------------------------------------------

Here is log of kaspersky scan Scan ---- Scanned: 956065 Detected: 3 Untreated: 1 Start time: 30/05/2009 18:06:05 Duration: 04:59:36 Finish time: 30/05/2009 23:05:41 Detected -------- Status Object ------ ------ deleted: Trojan program Trojan-Downloader.JS.Major.a File: C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\AMAR1F6W\index[1].htm deleted: Trojan program Exploit.Win32.Pidief.awt File: C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\FTVD6D2F\readme[1].pdf detected: adware not-a-virus:AdWare.Win32.MegaSearch.s File: C:\Program Files\Common Files\Real\Toolbar\RealBar.dll Events ------ Time Name Status Reason ---- ---- ------ ------ 30/05/2009 18:06:37 Running module: smss.exe\smss.exe ok scanned 30/05/2009 18:06:47 File: C:\WINDOWS\System32\smss.exe ok scanned 30/05/2009 18:06:48 Running module: smss.exe\ntdll.dll ok scanned Statistics ---------- Object Scanned Detected Untreated Deleted Moved to Quarantine Archives Packed files Password protected Corrupted ------ ------- -------- --------- ------- ------------------- -------- ------------ ------------------ --------- Settings -------- Parameter Value --------- ----- Security Level Recommended Action Prompt for action when the scan is complete Run mode Manually File types Scan all files Scan only new and changed files No Scan archives All Scan embedded OLE objects All Skip if object is larger than No Skip if scan takes longer than No Parse email formats No Scan password-protected archives No Enable iChecker technology No Enable iSwift technology No Show detected threats on "Detected" tab Yes Rootkits search Yes Deep rootkits search No Use heuristic analyzer Yes Quarantine ---------- Status Object Size Added ------ ------ ---- ----- Backup ------ Status Object Size ------ ------ ----

Does trend micro work or is it still restarting? -------------------------------------------------

it still keeps updating and wants a restart, update is not actually working. Also been on Trend Micro website and got update and installed manually, doesn't work.

Can you please post your AVZ log: Note: Run AVZ in windows normal mode. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. 1) To create the logfile, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder. 2) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice. 3) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open. Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator. You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click. begin ExecuteStdScr(3); RebootWindows(true); end. Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called virusinfo_syscure.zip inside. Upload that file to rapidshare.com and paste the link here. Image Tutorial -------------------------------------------------