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Toolbar Problem

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Name: hisownhero
Date: March 23, 2004 at 18:15:02 Pacific
OS: Windows XP
CPU/Ram: Pentium 4
Comment:

I keep having a toolbar called casterror opening everytime i open Internet explorer and it keeps reopening if i check off it. I have run numerous spyware/adware and norton anti virus to get rid of it and even did a system restore but to no avail. How do I get rid of it?



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Response Number 1
Name: blender
Date: March 25, 2004 at 10:38:49 Pacific
Reply:

Vic

In the toolbar is there an options button you can check?...mabye a uninstall option there, or even in add/remove programs within control panel?

If no joy then download Hijackthis!, save it to a permanent directory eg: c:\hijack\hijackthis.exe
Run its scan, scan button changes to "save log" button..save the log, it opens up in notepad, copy/paste entire results here in reply.
Dont fix anything yet, most of what you see is safe or even essential

Do say you used spybot and/or ad-aware in post with hijack log...so it does not get deleted.
_____________________________________

I never give up!

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