thunderbird email change font size in hotmail email client

June 15, 2015 at 02:06:53
Specs: Windows 7
I use T-Bird (v 31.7.0)
On 2 occasions now, I have sent emails, with Attachments, to a friend in the UK, who is running HOTMAIL.
On each occasion the Attachment is OK, but the message I sent with ti increases it’s Font size, line by line, until it is unreadable.
Two 3 or 4 characters per line……and sections of the email are repeated. 4 or 5 lines, then back to the top.

They are blaming me for a Virus…..but I am thinking the problem is their end, with a stuck key, or similar.

Any ideas ?


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#1
June 15, 2015 at 07:47:09
I don't know what is causing this but pretty sure "what it isn't".

1. It is not the usual behaviour of a virus.

2. It is not a stuck key their end. Keys don't come into the equation for received emails.

Try sending an attachment to yourself and some other contact who will co-operate. That way you should be able to narrow down which end is responisible for the problem.

Always pop back and let us know the outcome - thanks


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#2
June 15, 2015 at 21:50:56
Hi Derek. Thanks for your Input. I do appreciate it. I have already sent the same email to several other addresses, on a 'Test Basis', including another 4 of my own, and all have had no problem.

The reason I mention the possibility of a 'stuck' or 'Misbehaving' key at their end, is that I do know that "CTRL ] " will increase any highlighted, or selected text by 1 point at a time, so was wondering if this could be the cause of this most peculiar problem.

Anyway, I'll let you know what transpires eventually.
Thanks again. SALA-MARIE


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#3
June 16, 2015 at 05:30:38
OK, I get your drift about the Ctrl key. On the basis of what has happened so far it does point to trouble at the other end.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
June 22, 2015 at 03:23:36
There is NO BEST ANSWER yet !! Problem remains unsolved.

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#5
June 22, 2015 at 06:57:22
Actually YOU solved it. In your words you wrote I have already sent the same email to several other addresses, on a 'Test Basis', including another 4 of my own, and all have had no problem.

As for the CTRL key, the fonts are increased/decreased by pressing CTRL+/- keys simultaneously.

i_Xp/Vista/W7User


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#6
June 22, 2015 at 07:25:01
Re #4.
Presumably you received the automated message.

Just to say it is quite OK to award yourself Best Answer if/when you believe you've solved it, or if appropriate it can be left open. The reminders stop after a while.

Always pop back and let us know the outcome - thanks


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#7
June 22, 2015 at 14:41:50
OK Guys. Thanks for your help. I think I should leave it OPEN for the meantime.

I THINK what I said was the cause, but not 100%. And as with other things, it may take a while to be sure....and even then not certain. But it WAS only that one address, so far, and although I email them now and then, it's not all the time. And they were a bit suspicious and irritated by it, so I can't enlist their help too much.
If is IS their end, they'll know ! I just hope they tell ME !!


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