|Basically, a week ago or so I clicked on a false link by mistake and my computer was hacked.|
My hotmail password was changed (since retrieved) and thankfully I was able to stop bank cards etc before any damage could be done.
I'm not very computer literate and would GREATLY appreciate some support.
Firstly, text disappears on several programmes - Explorer, MSN etc..
Secondly, I'm unable to update my current virus scanners or download new ones.
This is a real concern to our family as we use the computer for both personal and professional use.
ANY SUPPORT would be gratefully recieved - I am at my wits end in trying to fix this and am not technically able to do it myself.