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TDSS Virus. Please help

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Name: trev_dawg2
Date: July 12, 2009 at 11:49:17 Pacific
OS: Windows XP
Subcategory: Viruses
Comment:

hey guys, im sure i have the tdss virus on my computer. it has all the symptoms of the virus. i ran my antivirus and antimalware but im pretty sure its still on it. can someone help me out with whatever i need to do to get my computer clean. thanks.



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Response Number 1
Name: jdk (by neoark)
Date: July 12, 2009 at 12:19:59 Pacific
Reply:

Follow:

1) Install, update database and run full scan with Malwarebytes' Anti-Malware. Attach malwarebyte full scan log, fix anything detected.

2) Run full Scan with SuperAntispyware : http://www.superantispyware.com/dow... . Fix what it detects and post summary scan log.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 2
Name: trev_dawg2
Date: July 12, 2009 at 14:52:12 Pacific
Reply:

ran both scans. heres the logs from both. malwarebytes and then superantispyware. thanks for the help.

7/12/2009 3:36:38 PM
mbam-log-2009-07-12 (15-36-38).txt

Scan type: Full Scan (A:\|C:\|D:\|E:\|F:\|G:\|H:\|J:\|)
Objects scanned: 209548
Time elapsed: 1 hour(s), 10 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

---------------------------------------------------


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/12/2009 at 04:41 PM

Application Version : 4.26.1006

Core Rules Database Version : 3988
Trace Rules Database Version: 1928

Scan type : Complete Scan
Total Scan Time : 00:52:08

Memory items scanned : 540
Memory threats detected : 1
Registry items scanned : 6683
Registry threats detected : 5
File items scanned : 26795
File threats detected : 41

Trojan.Agent/Gen-NameThief[Smart]
C:\DOCUMENTS AND SETTINGS\TREVOR & MIRANDA\TREVOR & MIRANDA.exe
C:\DOCUMENTS AND SETTINGS\TREVOR & MIRANDA\TREVOR & MIRANDA.exe
C:\WINDOWS\Prefetch\TREVOR & MIRANDA.EXE-11165ECE.pf

Trojan.Agent/Gen-NameThief
[Trevor & Miranda] C:\DOCUMENTS AND SETTINGS\TREVOR & MIRANDA\TREVOR & MIRANDA.exe
J:\TREVOR & MIRANDA.exe

Trojan.NewDotNet
HKU\S-1-5-21-3018535740-2262718027-51568608-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4A2AACF3-ADF6-11D5-98A9-00E018981B9E}

Adware.Tracking Cookie
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@media.photobucket[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@adstats.cdfreaks[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@clicks.smartbizsearch[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@atdmt[2].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@www.porntubevault[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@ads-dev.youporn[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@imrworldwide[2].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@richmedia.yahoo[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@ad.pandora[2].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@youporn[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@www.googleadservices[3].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@track.ireel[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@overture[2].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@vod.pornpayperview[2].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@warnerbros.112.2o7[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@www.socialtrack[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@ads.bridgetrack[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@www.tracklead[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@bridge1.admarketplace[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@www.googleadservices[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@roadtrackandtrail[2].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@tracking.realtor[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@www.googleadservices[2].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@shopica[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@affiliate.a4dtracker[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@ads.ourstage[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@stats.paypal[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@sales.liveperson[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@sales.liveperson[3].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@couponmountain[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@ads.nba[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@ads.pointroll[1].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@pornpayperview[2].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@videoegg.adbureau[2].txt
C:\Documents and Settings\Trevor & Miranda\cookies\trevor_&_miranda@www.icityfind[1].txt
C:\WINDOWS\Temp\Cookies\trevor_&_miranda@atdmt[2].txt

Adware.180solutions/ZangoSearch
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/SAIX.dll
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/SAIX.dll#.Owner
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/SAIX.dll#{DECEAAA2-370A-49BB-9362-68C3A58DDC62}

Trojan.Agent/Gen-MSFake
C:\DOCUMENTS AND SETTINGS\TREVOR & MIRANDA\LOCAL SETTINGS\TEMP\UAC21FC.TMP

Trojan.Downloader-Gen/Suspicious
C:\RECYCLER\S-1-5-21-3018535740-2262718027-51568608-1006\DC1.exe


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Response Number 3
Name: jdk (by neoark)
Date: July 12, 2009 at 15:30:10 Pacific
Reply:

Follow these steps in order numbered:

1) Download GMER: http://gmer.net/download.php
[This version will download a randomly named file (Recommended).]

2) Disconnect from the Internet and close all running programs.

3) Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

4) Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.

5) GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)

6) If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.

7) Now click the Scan button. If you see a rootkit warning window, click OK.

8) When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log and upload it rapidshare.com. Post the download link to the uploaded file in your post.

9) Exit GMER and re-enable all active protection when done.

Note: Please give me the exact name of the file you downloaded in step 1 + post your log from step 8 in your next post.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 4
Name: trev_dawg2
Date: July 12, 2009 at 17:41:16 Pacific
Reply:

ran the gmer program and uploaded the log and program to rapidshare. heres the link and the random file.

hz1o9uk8.exe

http://rs531.rapidshare.com/files/2...


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Response Number 5
Name: jdk (by neoark)
Date: July 12, 2009 at 18:26:14 Pacific
Reply:

Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. Make sure you have your web browser open in background before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

begin
ExecuteAVUpdateEx( 'http://avz.virusinfo.info/avz_up/', 1, '','','');
ExecuteStdScr(3);
RebootWindows(true);
end.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called virusinfo_syscure.zip inside. Upload that file to rapidshare.com and paste the link here.

Image Tutorial

2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to rapidshare.com and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 6
Name: trev_dawg2
Date: July 12, 2009 at 19:59:32 Pacific

Response Number 7
Name: jdk (by neoark)
Date: July 12, 2009 at 20:32:48 Pacific
Reply:

Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Attach a Combofix log, please review and follow these instructions carefully.

Download it here -> http://download.bleepingcomputer.co...

Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it.

Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs (http://www.bleepingcomputer.com/forums/topic114351.html Programs to disable) until after the scanning and removal process has taken place.

Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal.

You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed.

Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please upload that file to rapidshare.com and paste the link here.

2) Please zip up C:\qoobox\quarantine and upload it, to a filehost such as http://rapidshare.com/ Then, Private Message me the Download links to the uploaded files.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 8
Name: trev_dawg2
Date: July 12, 2009 at 22:17:56 Pacific
Reply:

heres the link to the combofix log. i private messaged you both the link to the combofix log and the quarantine zip file.

http://rapidshare.com/files/2552108...


0

Response Number 9
Name: jdk (by neoark)
Date: July 13, 2009 at 03:23:20 Pacific
Reply:

Original problem fixed or it still gets detected?

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 10
Name: trev_dawg2
Date: July 13, 2009 at 05:59:47 Pacific
Reply:

seems like everything is ok. thank you for the help.


0

Response Number 11
Name: jdk (by neoark)
Date: July 13, 2009 at 07:45:01 Pacific
Reply:

Uninstall Combofix by: pause Antivirus/Sypware programs (http://www.bleepingcomputer.com/forums/topic114351.html Programs to disable) > Start > run > type combofix /u > ok.
.

If I'm helping you and I don't reply within 24 hours send me a PM.


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