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TDSS problems...can't open programs

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Name: catmcd
Date: December 2, 2008 at 07:09:44 Pacific
OS: XP
CPU/Ram: 2.0GB
Product: Dell
Comment:

I have tried to run the programs suggested, malwarbytes, combofix and HighJack This, but I can't open them. I had to download to a thumbdrive to my cpu because this virus will not allow me to open sites that contain these programs. Any other suggestions?



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Response Number 1
Name: jabuck
Date: December 2, 2008 at 16:37:05 Pacific
Reply:

On your jump drive for Malwarebytes right click the mbam-setup.exe file> click rename> rename it something.exe then try to run it. If it installed but will not run navigate to this folder:

C:\Programs Files\Malwarebytes' AntiMalware

Rename the mbam.exe file then try to run it again, if still no luck rename all the .exe files in the MAlwarebytes' Anti-Malware folder and try to run it again.

For Hijack This rename the Hijack This.exe file to something else and try installing it again.


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Response Number 2
Name: catmcd
Date: December 10, 2008 at 23:12:16 Pacific
Reply:

Hello again.. I have finally had a moment to work on my computer issues. So far I was surprised that I was able access the website and download "threatfire". It found a couple trojans and some adware stuff. Then I was able to finally install Malwarebytes, but was still not able to run it. And still not able to access Ad-aware.com or AVG.com. So, then I ran "SDFix". Have to really pay attention to the instructions and follow exactly and be patient because it takes a while. It found 3 more trojans. Two of which started with TDSS. As soon as it was finished, AVG got it's updates and I can access it's homepage. I still have a few programs I want to run like the ones mentioned here and do a total system cleansing. I hope this helps some folks with similar issues. Thanks for the help Jabuck.


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