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system security 4.52 pop ups

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Name: kimberjmb
Date: June 30, 2009 at 08:19:18 Pacific
OS: Windows XP
Subcategory: Spyware
Comment:

This "security system" won't let me run any antivirus or spyware removal programs or open most of my files or other programs! I have tried to download malware but it blocks it. (get popup saying application can not be executed.
HELP!!!!



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Response Number 1
Name: jdk (by neoark)
Date: June 30, 2009 at 08:21:52 Pacific
Reply:

What antivirus have you installed on the system?

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 2
Name: kimberjmb
Date: June 30, 2009 at 08:28:35 Pacific
Reply:

Symantec


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Response Number 3
Name: jdk (by neoark)
Date: June 30, 2009 at 08:29:45 Pacific
Reply:

Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. Make sure you have your web browser open in background before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

begin
ExecuteAVUpdateEx( 'http://avz.virusinfo.info/avz_up/', 1, '','','');
ExecuteStdScr(3);
RebootWindows(true);
end.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called virusinfo_syscure.zip inside. Upload that file to rapidshare.com and paste the link here.

Image Tutorial

2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to rapidshare.com and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 4
Name: kimberjmb
Date: June 30, 2009 at 15:58:47 Pacific
Reply:

the system security won't let me open the avz file


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Response Number 5
Name: jdk (by neoark)
Date: June 30, 2009 at 16:00:23 Pacific
Reply:
0

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Response Number 6
Name: kimberjmb
Date: June 30, 2009 at 16:26:51 Pacific
Reply:

I can download but it won't let me open anything


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Response Number 7
Name: jdk (by neoark)
Date: June 30, 2009 at 16:28:50 Pacific
Reply:

Follow these steps in order numbered:

1) Download GMER: http://gmer.net/download.php
[This version will download a randomly named file (Recommended).]

2) Disconnect from the Internet and close all running programs.

3) Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

4) Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.

5) GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)

6) If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.

7) Now click the Scan button. If you see a rootkit warning window, click OK.

8) When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log and upload it rapidshare.com. Post the download link to the uploaded file in your post.

9) Exit GMER and re-enable all active protection when done.

Note: Please give me the exact name of the file you downloaded in step 1 + post your log from step 8 in your next post.

Note: Also follow Response Number 3 in safe mode.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 8
Name: kimberjmb
Date: July 1, 2009 at 04:30:54 Pacific
Reply:

I tried. Was able to download the file but the system security will not let it open. Get a flash of it opening then its gone.
Also, the computer will restart after 10 or 15 minutes.


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Response Number 9
Name: jdk (by neoark)
Date: July 1, 2009 at 05:30:29 Pacific
Reply:

Download and run Kaspersky AVP tool in safe mode: http://devbuilds.kaspersky-labs.com...
Once you download and start the tool:

# Check below options:

    * Select all the objects/places to be scanned. 
    * Settings > Customize > Heuristic analyzer > Enable deep rootkit search

# Click Scan
# Fix what it detects
# Zip/Rar Scan log/Summary and upload it to rapidshare.com. Post download link in your next message.

Illustrated tutorial: http://img32.imageshack.us/img32/76...

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 10
Name: ignys
Date: July 1, 2009 at 05:40:53 Pacific
Reply:

Hi kimberjmb,

just download Spyware Doctor from http://www.2-spyware.com/review-spy... , rename the the .exe file to xza.exe or other and run your PC in safe mode. The scan your computer with Spyware Doctor. Alternatively, you may remove system security manually: http://www.2-spyware.com/remove-sys...


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Response Number 11
Name: big_bryan_m
Date: July 2, 2009 at 05:56:42 Pacific
Reply:

try to get rid of it manually by these instructions http://www.spywarevoid.com/remove-system-security-452-systemsecurity-452-removal-help.html


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