My system is running very slowly for some reason. I came in this morning and The Outlook screen is taking forever to redraw. Response is very slow. I am running Kaspersky AV. The AVP.exe file seems to keep popping up the processes. Does anyone know how to read a hijack this file to see if anything is wrong?

Post the Hijack This log.

Thank you. Here it is: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:39:57 PM, on 6/3/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16640) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\system32\brsvc01a.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\brss01a.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\GeekSquad\upssrv.exe C:\GeekSquad\upsio.exe C:\WINDOWS\system32\FlushServ.exe C:\WINDOWS\system32\inetsrv\inetinfo.exe d:\Program Files\CDBurnerXP\NMSAccessU.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe C:\Program Files\Retrospect\Retrospect 7.5\retrorun.exe C:\Program Files\Cyberlink\Shared Files\RichVideo.exe C:\WINDOWS\system32\SearchIndexer.exe C:\WINDOWS\Explorer.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\WINDOWS\SOUNDMAN.exe D:\Program Files\Cyberlink\PowerDVD\PDVDServ.exe D:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Microsoft ActiveSync\wcescomm.exe C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe C:\PROGRA~1\MI3AA1~1\rapimgr.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe C:\Program Files\Windows Desktop Search\WindowsSearch.exe C:\Program Files\Parsons Technology\Screen Shot\Sshot.exe C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe C:\Program Files\Microsoft Office\Office12\WINWORD.exe D:\Program Files\Adobe\Acrobat 7.0\Acrobat\Acrobat.exe C:\DOCUME~1\Vito\LOCALS~1\Temp\Adobelm_Cleanup.0001 C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe C:\DOCUME~1\Vito\LOCALS~1\Temp\Adobelm_Cleanup.0001 C:\WINDOWS\system32\SearchProtocolHost.exe C:\Program Files\Internet Explorer\iexplore.exe d:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.my.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: (no name) - {9CA06A5B-D06F-4D76-A981-938FA79EDAC4} - C:\WINDOWS\system32\pmnno.dll (file missing) O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.exe O4 - HKLM\..\Run: [RemoteControl] "d:\Program Files\Cyberlink\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [LanguageShortcut] "d:\Program Files\Cyberlink\PowerDVD\Language\Language.exe" O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "D:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe" O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe" O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler O4 - Startup: Screen Shot.lnk = C:\Program Files\Parsons Technology\Screen Shot\Sshot.exe O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ? O4 - Global Startup: Desktop Manager.lnk = D:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.exe O4 - Global Startup: QuickBooks Delivery Agent.lnk = D:\Program Files\Intuit\QuickBooks\Components\QBAgent\qbdagent.exe O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\ie_banner_deny.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52... O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/... O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Basic) - https://www.corestaff.com/application/ScriptX.cab O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnl... O16 - DPF: {48989C74-D5FC-4F17-BA40-3D825C716836} (clMultiDownLoader Control) - http://mgn.musicgiants.com/cab/mgnd... O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedI... O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/act... O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microso... O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/i... O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - D:\Program Files\Intuit\QuickBooks\HelpAsyncPluggableProtocol.dll O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing) O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll O20 - Winlogon Notify: fccbaxy - fccbaxy.dll (file missing) O20 - Winlogon Notify: winzzc32 - winzzc32.dll (file missing) O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe O23 - Service: UPS Service (CyberPowerUPS) - Unknown owner - C:\GeekSquad\upssrv.exe O23 - Service: Synchronize Cache Utility (FlushService) - American Megatrends Inc. - C:\WINDOWS\system32\FlushServ.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: MegaServ - Unknown owner - C:\WINDOWS\system32\Megaserv.exe (file missing) O23 - Service: NMSAccessU - Unknown owner - d:\Program Files\CDBurnerXP\NMSAccessU.exe O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe O23 - Service: Retrospect Launcher (RetroLauncher) - EMC Corporation - C:\Program Files\Retrospect\Retrospect 7.5\retrorun.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\Cyberlink\Shared Files\RichVideo.exe O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe -- End of file - 12885 bytes

O2 - BHO: (no name) - {9CA06A5B-D06F-4D76-A981-938FA79EDAC4} - C:\WINDOWS\system32\pmnno.dll (file missing) O20 - Winlogon Notify: fccbaxy - fccbaxy.dll (file missing) O20 - Winlogon Notify: winzzc32 - winzzc32.dll (file missing) Delete the 3 entries listed above ^^^. I'm not sure about the one below but I don't think it belongs there either. R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local

>>>I'm not sure about the one below but I don't think it belongs there either.<<< I am always leary of posters like this....when using HJT, HJT is a powerful tool and can make or break a PC. Just my 2c Some HELP in posting on Computing.net plus free progs and instructions Cheers

slow computers are caused by crashing of internal windows components (COMS). The only program that seems to work and restore the computer's speed again in minutes is Live one care. i suggest you download the full free 90 day trial version of microsoft's live one care here. http://www.kamrock.net/liveone.htm

A slow computer is caused by not cleaning it often with proper software and not Defragging.. By using some cleaning software will help allot. ccleaner/TuneUp 2008/ a good Reg cleaner, and defrag..