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symantec email proxy error

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Name: robhel
Date: July 17, 2007 at 20:23:30 Pacific
OS: XP Home
CPU/Ram: 2.8 MHZ / 1 gig
Product: none
Comment:

I am getting error when sending large emails over 1 MB with outlook 2002 if I create it but am able to forward a large email. not sure what is going on. Running norton corporate with firewall. error message is: your email was unable to be sent because the connection to your server was interupted. Pleas open your email client and re=send the message from the sent folder.
The message is 2 meg with an attachment of power point. Using cable modem and not loosing connection.



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Response Number 1
Name: cnf
Date: July 18, 2007 at 03:54:39 Pacific
Reply:

1 Start Microsoft Outlook.
2 On the Tools menu, click Options.
3 On the Mail Delivery/Mail Setup tab, uncheck Hang up when finished sending, receiving, or updating.
4 Click OK.
5 Exit all programs and restart the computer.
6 Resend email.


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Response Number 2
Name: robhel
Date: July 18, 2007 at 04:12:53 Pacific
Reply:

Hang up when finished sending, receiving, or updating was not checked but checked it and then unchecked it and did not fix the problem


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Response Number 3
Name: cnf
Date: July 18, 2007 at 04:28:50 Pacific
Reply:

Ok,then try this.
To disable NAV email protection:
1.Exit any email programs that may be running.
2.Open Norton AntiVirus.
3.Click Options.
4.Click Email Protection.
5.Uncheck all boxes in the Protected email clients box.
6.Uncheck "Enable email protection (recommended)".
7.Click OK.

NOTE: Disabling Email Protection does not leave you unprotected against viruses that are included in email attachments. Norton AntiVirus Auto-Protect will scan any incoming files, including email, as they are saved to your hard drive. Email Protection is just another layer on top of this. Use LiveUpdate to keep your virus definitions up to date, and keep Auto-Protect enabled.


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