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symantec antivirus

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Name: dingo (by ddalibalta)
Date: October 8, 2009 at 11:46:39 Pacific
OS: Windows XP
Product: Microsoft Microsoft windows server 2003 administrator s companion
Subcategory: General
Tags: antivirus
Comment:

on symantec center console,a client pc status is missing definition

while trying to access virus definition manager and any other option i got a msg sayning that symantec antivirus cant communicate with that pc

the network is using windows server 2003 and the client pc has windows xp

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Response Number 1
Name: capt
Date: October 8, 2009 at 11:59:33 Pacific
Reply:

Check the that symantec live update/administrator update is the latest version and that it is working properly. Download the latest version from Symantec, then uninstall/remove the version on the problem system and then install the latest version and try to do an update. HTH


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