Strange phone call your PC is getting slower and slower

February 20, 2012 at 03:58:41
Specs: Windows Vista

Received a strange phone call this morning.

The lady I spoke to had a very strong accent (Asian or West Indian possibly) so much so that I couldn't understand much of what she was saying. What I did get was, she said that someone is using my PC without my knowledge and my PC is getting slower and slower, so could I turn my PC on and she will tell me what to do. I said I was busy and she said she'll phone back this afternoon.

Ive noticed each day in the last few days that when I turn PC on in the morning the Anti Virus (Microsoft Essentials its called) is not on !

Does this lady know something I dont ? Or is she just telling me that my Microsoft Essentials Anti-Virus is not on - somehow she knows this ?

Ive done a virus scan each of the last few days and no viruses have been detected.

Stupidly I didnt think to ask who she was or the company she worked for.

Should I trust this person ?

Any help would be appreciated

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February 20, 2012 at 04:18:36
It's a well-known scam. Under no circumstances follow the advice these people give.

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February 20, 2012 at 04:43:19
yes some indian companies do these kind of calls, lolz

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February 20, 2012 at 06:11:59
I have received similar calls. The caller has no idea you are having computer problems or even that you have one. It is just a reasonable guess. The goal of the caller is to persuade you to grant them remote access to your computer and then, for a fee, "fix" your problem. Northing good will ever come from this.

Remember, Microsoft and it's authorized representatives do not make cold calls.

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February 20, 2012 at 07:48:28
A well known scam......never let anyone remote into your computer you do not know.

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February 20, 2012 at 14:39:56
I cannot imagine why anyone wouldn't just hang up if they got a call like that.

Always pop back and let us know the outcome - thanks

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February 21, 2012 at 02:10:21
If I'm not busy I'll string them along for a while until they realise what I'm up to & they usually swear at me & hang up (only happened twice to me so far). I figure it wastes their time enough to maybe save another unsuspecting 'customer'.

Talking of which, both times happened not long after I'd changed/added an internet provider which convinced me it's the ISPs that give the information away, even though I always make sure I tick the 'don't share my information' boxes.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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February 21, 2012 at 07:00:43
Yes, I used to keep them talking. My favorite one was double glazing. They never liked it when at the end of a long call I said that although it was all very interesting I was only the baby sitter.

Nowadays they seem to be using timed recordings so you can't keep them busy for long.

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