|thanks for your prompt answer...i upgraded from windows 7 using a windows 8 pro disc with the help on a microsoft tech...|
the upgrade was basically done by the tech who controlled my pc..
i reinstalled windows 7 premium myself after "giving up on windows 8"...i used the disc i had made (even made 2 copies)installed using disc no. 1,2, 3 and 4 (apps ,etc,) followed up by installing windows updates ...
the only thing i was unsure of was upgrading the bios , which the tech told me tot do..i was not aware not to use windows to flash bios...i don't know if this is causing any of the problems..i did go back and reflash the bios using a cd ...
the bios is v.3.10 and it's the only one i can find that matches the model no. of the computer..which is pspg8u..
thank you again for your help
by the way , the files are on the D drive