spyware virus help!!!! format computer???

January 15, 2011 at 00:14:50
Specs: Windows XP
hi...im using a hp laptop with windows xp...i recently downloaded something from facebook and it was a virus...my anti virus detected the virus and it was a spyware...but i cannot remove it from my computer...i was wondering if i have to fomat my computer?? and if i format it with windows xp what all will i lose from my computer??

See More: spyware virus help!!!! format computer???

Report •


#1
January 15, 2011 at 06:26:06
If you format the computer you will lose everything. I suggest you boot into safe mode with networking. Download Malwarebytes, rename it to mbam.com, install it and run it....I'd try a few things before you format....thats kinda the last resort.

Report •

#2
January 15, 2011 at 08:44:20
thanks sooo much that worked!!! my laptop is back to normal!! thanks again!!!

Report •

Related Solutions


Ask Question