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spyaxe troubles galore!

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Name: blitz
Date: December 3, 2005 at 01:56:03 Pacific
OS: Xp HE SP2
CPU/Ram: 512kmb ram 1.6 GHz
Comment:

My PC got infected with Spyaxe and I have been through hell trying to get rid of it since. In the end bought Xoftspy much to my rgeret as it did not fully fix the problem and I have learn from your forum that it is the same company as spyaxe! Can someone please advise the best way to properely get rid of this evil?



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Response Number 1
Name: Ray Peate
Date: December 3, 2005 at 02:28:55 Pacific
Reply:

You do not state what antispy/ad/malware programs you have "on board" apart from SpyAxe etc!!

At least you should have (all FREE and highly respected)

1. SpyBot Search and Destroy from

http://www.safer-networking.org/en/download/index.html

You don't have to donate!

2. AdAware from

http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5

3. Spyware Blaster from

http://www.javacoolsoftware.com/spywareblaster.html

Download each program and then IMMEDIATELY update them to get the very latest definition updates.

Run SpyBot S&D and AdAware from Safe Mode and delete ALL that SpyBot marks in RED and All that AdAware marks as CRITICAL OBJECTS.

No need to "run" Spyware Blaster since it runs in the background and attempts to stop spyware etc from getting onto your system in the first place.

You should check for definition updates for all three programs weekly at least and run them whenever you feel is necessary.



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Response Number 2
Name: DSE
Date: December 3, 2005 at 04:03:02 Pacific

Response Number 3
Name: Nick-YF19
Date: December 6, 2005 at 04:10:18 Pacific
Reply:

Updated spyAxe fix by noahdfear. I've updated my post about it to reflect this.


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Response Number 4
Name: phorr20
Date: December 13, 2005 at 08:51:49 Pacific
Reply:

I tried to put it all in very simplistic terms for people that aren't that computer savvy to understand. It was quite a challenge for me to say the least. If I forgot something please let me know :)

Start your computer and push "F8" vigorously till you come to a black screen. At the top of the black screen you'll see "Safe mode", using your arrows scroll up, highlight it and hit "enter". This will take you to a screen that will allow you to access your desktop. Wait till your desktop appears. Go to start menu...then click "search"...then click "files and folders in C Drive"...then search for "ioctrl.dll"...right click on "ioctrl.dll" and at the bottom you'll see "rename"...rename it to "ioctrl.old"...then restart your computer in normal mode and it shouldn't show up in the icon tray. Using the same process to search for a file as I stated above from the start menu, find the file "ioctrl.old"...right click it and hit delete...it should take a short trip to your recycle bin...now delete it from there also...nice huh...it works :) Now go find the file from response #43 and delete it also. It would also probably be a good idea to delete anything in "System32" that has shown up there since the whole problem started...all this really isn't that diffucult and I swear it worked for me...GOOD LUCK!!

Paul



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Response Number 5
Name: bevis
Date: December 15, 2005 at 04:42:44 Pacific
Reply:

System Restore is the only thing that worked for me non of the other itmes from all the other post about spyaxe worked.


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