Some type of malware problem blocking me

Dell / Dimension c521
May 26, 2009 at 22:06:52
Specs: Microsoft Windows XP Professional, 2.004 GHz / 1470 MB
Hi. I have ran into a virus that seems to be preventing me from opening some of my antivirus programs like avira. My Pc has been pretty slow as well all day and my hardrive space has been fluctuating. I would appreciate any help you could give.

See More: Some type of malware problem blocking me

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May 26, 2009 at 22:34:14
Download and run Kaspersky AVP tool:

Once you download and start the tool select all the objects/places to be scanned and hit Scan. Fix what it detects and at the end of the scan post screenshot/scan-summary log of detected items that is fixed and which it could not fix.

To Private Message me Click Here

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May 28, 2009 at 13:12:52
Ok, I ran the Kaspersky program. It took a reallty long time, about 12 hours but it uncovered three infections. I tried to post them but then my internet acces was being blocked. After a long while of trying to get things to work I restared the computer and now I can't even access window regulary. I only pull things up in safe mode. When I try to start up windows regulary or in safe mode with networking I get a blue screen telling me that a problem has been detected with windows.

There is a sentence that says "Driver_IRQL_NOT_LESS_OR_EQUAL"

I have gone back to safe mode and ran as many programs that I have to find anything. My spybot this turned up a number of trojans, rootkits, and some programs that they say run when I start up my windows. Spybot also found two programs that were bypassing my firewall and I can't access my control panel and security center. My avira also continues to fail to open,

For the last two days I have been running scans and have done so until now where nothing shows up but I still can't access windows normally. I belive I am being blocked from all avenues that could help me. I had gaiend access to the internet through safe mode briefly but when I begain to post here I mysteriously lost conection again.

Right now I am at the local library. I will try and get back here later tonight. Is there anything you can tell me or help me with in order to get my windows to start up normally again so that I can get help from you guys at home? Programs that I currently have are "HijackThis, Malaware antispyware, spybot, adaware, combofix (this is an older version though), Kaspersky, and one or two others I can't think of right now. Unfortunatly most of these haven't been updated at least for a few days because I have not been able to get internet access.

Thanks for the help I hope that you can respond to me by tonight when I come back. Also my system restore is disabled and there appear to be no restore points. There are a lot of shady things going on. I feel like I am being blocked off from a nubmer of areas.

Because I am in safe mode I have some limitations. I can't seem to access my photos in order to save a screen shot and right now my USB doesn't seem to be working in there either. I do have a digital camera and if push comes to shove I may be abe to take pictures of some of my scan results and post them.

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May 28, 2009 at 13:44:45
What does it say after DRIVER_IRQL_NOT_LESS_OR_EQUAL ?? STOP: .... That error is because of driver conflict. Write down all the information from the window that gives you that error. You might have to reinstall few drivers. What was the name of viruses that kaspersky detected?


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Related Solutions

May 28, 2009 at 17:11:05
This will probably be my last post for the day unless I can get the internet working again on the home PC. This morning I took some pictures of the blue screen so I will type out what I see. Tonight I will write down what the programs Kasper found were. Here is the blue screen text.

"A problem has been detected and windows has been shut down to protect your computer.


If this is the first time you've seen this stop error screen,restart your computer. If this screen appears again follow these steps.

Check to make sure any new software or hardware is properly isntalled. If this is a new installation, ask your hardware or software manufacturere for andy windows updates you might need.

IF problem continues disable or remove any newly instaleld ghardware or software. Disable Disable BIOS memory options such as catching or shadowing (don't know how?)

Technical information : STOP: 0x00000061 (0x00000000..

Sorry I'm out of computer time but that's the gist.

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May 28, 2009 at 17:31:17
Refer to: & Also post the name of viruses kaspersky detectected.


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May 29, 2009 at 12:46:33
Ok I am went to my school campus and am in that computer lab now. I can be here as long as I please so I should be here for a few hours.

I got the viruses Kaspersky found

Here is a link to a picture I took of the results:

Here is what they said:

Deleted: Trojan Program Trojan.Win32.Inject.aatv

Deleted: Trojan Program Backdoor.Win32.NewRest.z

! will be deleted when the computer is restarted: Trojan program Trojan.Win32.rabbit.bp

(When I restarted Kaspersky never did seem to delete that last trojan as far as I can tell.)

There is also a new complication. A buddy of mine suggested that I should re-install windows. I booted my PC from my isntallation disc and started to do that. During the installation process the installer had to reboot my PC. When it did that it tried to access windows and I got the blue screen again. Now every time I turn on my PC it tries to continue the installation process if I don't boot to setup or advanced boot.

Problem is, when I go to safe mode, a dialog box pops up telling me that windows can't be installed in safe mode and my PC has to restart. I'm about to go and look for a way I can end this installation process because it is keeping me from entering safe mode.

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May 29, 2009 at 12:50:32
Did you fix that blue screen error?


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May 29, 2009 at 12:51:42
Can you please post your AVZ log:
Note: Run AVZ in windows normal mode. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again.

1) To create the logfile, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

2) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

3) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called inside. Upload that file to and paste the link here.

Image Tutorial

PS: Safe mode or normal mode will do.


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May 29, 2009 at 13:24:35
No I am still running into the blue screen. Right now I have my hands tied behind my back because Windows keeps trying to continue with the XP install. This is preventing me from even goiong to safe mode because as soon as I get in safe mode a message comes up telling me that windows cannot be installed in safe mode. Then my PC automatically reboots after I click ok.

Right now I need to figure out how to stop the installation process. I can't access the normal form of windows or safe mode to do this.

The only things that I know I can access is the setup screen with F2 I believe, the screen that you go to with F8 and the screen that you go to with F12

There is this recovery area I can access but that involves a number of commands and I have no idea what I would be doing in there. I am currently trying to find a way to stop the windows re-installation or get rid of the Blue Screen without having to access windows.

So at this time I won't be able to install or download anything unless perhaps if its on a CD.

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May 29, 2009 at 13:28:11
You should start a new post in windows xp forum. You have hardware/driver problem. Also once you start windows installation you are pretty much stuck as far as i know.


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May 29, 2009 at 13:44:10
Ok I will look there for help, when I do get back to safe mode or past the blue screen I will come back here to deal with the viruses. Thanks, if I don't get it going at home tonight, I'll probably go back to the library tomorrow. I'm going to continue to look for solutions for a while yet today though.

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