Some issues with Using iSpyConnect

October 2, 2016 at 03:31:14
Specs: Windows 7 pro 64bit, 1.8ghz i3-3217u/8gb
Hi i am new to using ispy connect and i have a couple of questions. Their forum seems to not be used. I ma using an ip camera with it. d-link dcs-5020l. Everytime i boot the computer i have to look again for the ip address of the camera...this is time wasting. I cant have the camera/laptop on all the time. Also motion detection setting are a bit tricky and i just cant seem to get it happening properly. I want to only capture when someone is close to the camera/porch and not the far away across the street stuff. I am struggling to understand the page that has motion detection settings. Thanks

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


See More: Some issues with Using iSpyConnect

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#1
October 2, 2016 at 04:31:21
OK discovered that i need to go into a browser and type in the ip address each time i boot the computer as the camera is assigned a new ip address each time. It seems java is the issue as when i type in the ip address the thing pops up and says do u want to 'allow and remember ' or? so there is two java things listed. I dont know the right way to explain this. So is there a conflict? is there two versions of java installed? I looked at 'uninstall or change a program' and it shows 'java 8 update 101'....is that correct? thats all i have. I am fairly new to windows 7 so its a bit of a mystery to me

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#2
October 2, 2016 at 08:50:36
Not familiar with ispy connect. However I doubt this is a java issue...; more as you have observed that each time the camera is activated etc. it gets a different ip address assigned to it from the router...

To prevent this - you could reserve and assign a permanent address for the camera in the router; much as one might for a printer.

If that doesn't resolve it, others here more familiar (possibly) with ispy...) may drop across and advise...?


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#3
October 2, 2016 at 17:04:26

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#4
October 3, 2016 at 06:20:39
trvlr-Hi thanks i dont know how to do that in the router. I didnt know it could be done. How do you do it. Well the reason i suspect that java is an issue is that everytime i do the same things again java comes up asking to be allowed or not. I have to go thru the same things everytime

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#5
October 3, 2016 at 06:21:40
Johnw -yes i know its not very active that forum.
yes i read the user guide and its not very good. Too much i dont understand

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#6
October 3, 2016 at 06:46:41
Perhaps if you can go step by step via the user manual and come back here (each time you seem to get "stuck") for help at each stage?

Whilst the process of ip reservation is pretty much the same for all routers, it would be most helpful to know which one you have; so as to point you in the right direction. What make and model router do you have?


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#7
October 3, 2016 at 06:56:53
OK will have to do that another day. I actually rang d-link and got it set up thru them but the d-link software was having issues before i tried ispy connect. Now i am able to use the d-link software called d-view cam i think but it has the same issue with the ip address and i have to change it to get the camera to view in the live view. I have contacted d-link twice since to get a call back but nothing.
ok the router is a netgear n300 dgn2200v4...thanks

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#8
October 3, 2016 at 09:27:11
"Open a browser window, type www.routerlogin.net. Type admin
for the user name and password as the password."

That will get you into the router menu. You can then assign an IP address to your camera.

http://www.downloads.netgear.com/fi...

And if you've never done so, I suggest you update the firmware to the latest available.

http://kb.netgear.com/app/answers/d...


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#9
October 3, 2016 at 13:37:17
Might be wise to update firmware later, and after studying "exactly" how to go about it.

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#10
October 3, 2016 at 19:02:24
riider-thanks where exactly do i assign it? I really havent seen anything that i understand . I have logged into the router to do all sorts of things but this one is fairly new to me. Just dont lknow what to look for

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#11
October 3, 2016 at 19:03:15
trvlr-oh yes i think i did update the firmware but will double check when i log in again thanks

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#12
October 5, 2016 at 08:55:53
You can download the manual for your router here:

http://www.manualguru.com/netgear/d...

and Page 40 onwards - actually 42 is the detailed part - discusses ip address reservation.

Have a read and see if you can follow it... If anything there not clear, post back...?

http://www.manualguru.com/netgear/d...

You can enter a given page number to jump to at top right of the screen just below the thumb nail pics. However I suggest you download the entire manual to start with.

You will need to know the mac address for the camera; and that is likely somewhere on a sticker on the camera?


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#13
October 5, 2016 at 17:50:57
OK thank you. If each time a wifi enabled device wants to connect does that mean i have to get into the router and assign an ip address? or once done each time the same device connects it will automatically connect?

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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#14
October 5, 2016 at 22:56:14
Once a given device, be it wifi or ethernet connection, has been given a reserved address, it will use "that" address each time. The router will assign that address for that device.

If you reset the router, by pressing the reset button which takes the router back to factory settings, you will need to re-enter any changes you made to the router's settings prior to the (factory) reset. This includes reserved ip addresses, changes to the router's SSID, passwords.

Simply rebooting a router does not delete changes made. Likely the router may reboot following the creation of ip rserved addresses, or some other changes/additions. Usually it will advise you of this.


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#15
October 6, 2016 at 03:52:39
OK thanks. Gee it wants me to enter more words

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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