Set new tab basic page

November 30, 2014 at 17:13:31
Specs: mint 17 on i386
I get Ask as new tab even though I set Home page to google.co.nz

I want to get rid of Ask.

This should be easy but I can't find it.


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#1
November 30, 2014 at 18:10:30
Check in Programs to see if you have Ask toolbar installed (or anything 'ask') and uninstall it.
Then open your browser and look in add ons and see if it is there, if it is, disable or remove it depending on the options available.
Then make sure that you only have open the page or pages you want as your home page(s) and open your Internet Options (IE and Firefox, others probably similar), under the general tab select: Use Current Page(s), OK and close.
Close and reopen your browser and see if all is fixed. If not, post back and there are stronger ways of removing annoying software like ask if necessary.

You have to be a little bit crazy to keep you from going insane.


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#2
November 30, 2014 at 18:12:10
Download this freebie (blue button at top):
http://www.bleepingcomputer.com/dow...
It is very good at finding and removing Ask and similar.

"Save" the file then double click it to run the program. After the Scan it will give you options but it is usually quite safe to let it do the Clean. By all means copy/paste the log on here if you feel unsure.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#3
November 30, 2014 at 21:10:07
Sorry I thought I had said the browser I use is le Chrome which is the reason it should be easy.
Cheers
Sorry, I am new at this and clearly have not given enough detail.
I am using Linux Mint Quiana and Google Chrome as default browser.
When I open Chrome I get the Google search which is what I want. Open a new tab (Ctrl-T) I get the Ask search but clicking the Home icon I am back to Chrome. I want the Ask search gone. There is no Program involving Ask.
I still have not found the solution.
Cheers

message edited by jrm123


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Related Solutions

#4
November 30, 2014 at 22:35:49
Ask has a knack of digging itself in. The little file at #2 should drag it out and probably a few more unwanted intruders too. Very quick to run and no install necessary.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#5
December 7, 2014 at 21:05:51
I do not have any ask reference in Google Chrome settings where the problem exists. The home button yields www;google.co.nz (desired) but ^T new tab goes to Ask Toolbar (Not wanted).

As this is not using windows or Firefox or M$ internet explorer I can not find the correct location for the Chrome settings. Problem exist in Chromebook as well as in Linux Mint Qiana.

I have continued to search still without success.

Cheers


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#6
December 7, 2014 at 21:09:13
This (I think) is applicable to Windows not either ChromeOS or Linux Mint.
Cheers

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#7
December 7, 2014 at 21:13:11
Looking at this site under LInux does not appear to have anything addressing Ask problem. (If I am missing the obvious I apologise and need more direction) :-)

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#8
December 7, 2014 at 23:18:06
"I apologise and need more direction"

I will be able to give direction, once I look at the logs.

Here are the first 2 steps, there will be more steps needed after I see the results of these logs.

Run them in this order.

Step 1: Run AdwCleaner
http://www.softpedia.com/get/Antivi...
http://www.raymond.cc/blog/adwclean...
http://www.bleepingcomputer.com/dow...
Author's site
http://general-changelog-team.fr/en...
Tutorial
http://general-changelog-team.fr/en...
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Clean.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Step 2: Run Junkware Removal Tool
http://www.softpedia.com/get/Securi...
http://www.bleepingcomputer.com/dow...
http://thisisudax.blogspot.com.au/2...
Download Junkware Removal Tool onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
Shut down your protection software now to avoid potential conflicts.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan.
Click this link to see a list of security programs that should be disabled and how to disable them.
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved onto your Desktop and will automatically open.
Copy and Paste the contents of the JRT.txt log please.


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#9
December 8, 2014 at 00:24:59
These seem to be for M$ Windows. I do not think this runs in ChromeOS.
ChromeOS creates an error message which confirms this.

Cheers


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#10
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