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Noticed this infection today, I would like to remove it.
The less a man makes declarative statements, the less apt he is to look foolish in retrospect.

Okay, for some reason, the forums didn't see my subject "Win32/Zonebac.gen!F" and decided to use something else.
I can't repost, because it sees it as spam...yea!
So, for my 3rd attempt:
Infected with:
Win32/Zonebac.gen!F
Seeking help.
The less a man makes declarative statements, the less apt he is to look foolish in retrospect.

I will be gone for two hours.
Please download and install the latest version of HijackThis v2.0.2:
Download the "HijackThis" Installer from this link:
Hijack This
1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.Please download FindAWF from the following link:
http://noahdfear.geekstogo.com/FindAWF.exe
Double-click on the FindAWF.exe file to run it. It will open a command prompt and ask you to "Press any key to continue". You will be presented with a Menu.
1. Press 1 then Enter to scan for bak folders
2. Press 2 then Enter to restore files from bak folders
3. Press 3 then Enter to remove bak folders
4. Press 4 then Enter to reset domain zones
5. Press E then Enter to EXIT
Press 1 then press Enter. Copy and paste the contents of the AWF.txt file in your next reply.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:24:26 PM, on 3/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: NormalRunning processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\RTHDCPL.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\RUNDLL32.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Real\Update_OB\bak\realsched.exe
c:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Documents and Settings\F S B\Desktop\HiJackThis\HijackThis.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin...
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin...
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = dynhost.inetcam.com;register.inetcam.com;
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: CDNSCacheObj Object - {376892AE-1825-4E5F-9F85-23F9640051CC} - C:\WINDOWS\xmljacodec.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: IE - {D83A7B12-A4D4-4984-8F72-D41C6B4C1E6E} - C:\Program Files\eSoftware\studio.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.exe C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.exe
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.exe C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Tarantula] C:\Program Files\Razer\Tarantula\razerhid.exe
O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" clear
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [SpyDefender Shield] "C:\Program Files\SpyDefender Pro\SpyDefender.exe" --scan2
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccomm...
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52...
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPi...
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/...
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/h...
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) - http://www.fileplanet.com/fpdlmgr/c...
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.co...
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/webplayer/...
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_ins...
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanag...
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Unknown owner - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe (file missing)
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Unknown owner - C:\Program Files\Trend Micro\BM\TMBMSRV.exe (file missing)
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe (file missing)
O23 - Service: Trend Micro Proxy Service (tmproxy) - Unknown owner - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe (file missing)--
End of file - 8292 bytes
Find AWF report by noahdfear ©2006
Version 1.40The current date is: Wed 03/12/2008
The current time is: 17:25:28.95
bak folders found
~~~~~~~~~~~
Directory of C:\PROGRA~1\MESSEN~1\BAK10/13/2004 12:24 PM 1,694,208 msmsgs.exe
1 File(s) 1,694,208 bytesDirectory of C:\PROGRA~1\MICROS~3\BAK
08/31/2007 01:01 PM 1,037,736 ipoint.exe
1 File(s) 1,037,736 bytesDirectory of C:\PROGRA~1\QUICKT~1\BAK
07/16/2007 01:13 AM 286,720 qttask.exe
1 File(s) 286,720 bytesDirectory of C:\PROGRA~1\WINDOW~4\BAK
11/03/2006 07:20 PM 866,584 MSASCui.exe
1 File(s) 866,584 bytesDirectory of C:\WINDOWS\SYSTEM32\BAK
02/28/2006 08:00 AM 15,360 ctfmon.exe
1 File(s) 15,360 bytesDirectory of C:\PROGRA~1\NVIDIA~1\NTUNE\BAK
09/04/2007 08:25 PM 81,920 nTuneCmd.exe
1 File(s) 81,920 bytesDirectory of C:\PROGRA~1\RAZER\TARANT~1\BAK
05/07/2007 11:52 AM 159,744 razerhid.exe
1 File(s) 159,744 bytesDirectory of C:\PROGRA~1\ADOBE\READER~1.0\READER\BAK
10/10/2007 07:51 PM 39,792 Reader_sl.exe
1 File(s) 39,792 bytesDirectory of C:\PROGRA~1\COMMON~1\NERO\LIB\BAK
03/01/2007 03:57 PM 153,136 NeroCheck.exe
1 File(s) 153,136 bytesDirectory of C:\PROGRA~1\COMMON~1\REAL\UPDATE~1\BAK
01/03/2008 09:56 PM 185,896 realsched.exe
1 File(s) 185,896 bytesDirectory of C:\PROGRA~1\JAVA\JRE16~2.0_0\BIN\BAK
07/12/2007 04:00 AM 132,496 jusched.exe
1 File(s) 132,496 bytesDirectory of C:\PROGRA~1\NERO\NERO8\NEROBA~1\BAK
09/20/2007 09:51 AM 1,836,328 NBKeyScan.exe
1 File(s) 1,836,328 bytes
Duplicate files of bak directory contents
~~~~~~~~~~~~~~~~~~~~~~~14348 Feb 26 2008 "C:\Program Files\Messenger\msmsgs.exe"
1667584 Aug 4 2004 "C:\WINDOWS\$NtUninstallKB887472$\msmsgs.exe"
1694208 Oct 13 2004 "C:\Program Files\Messenger\bak\msmsgs.exe"
1694208 Oct 13 2004 "C:\WINDOWS\$hf_mig$\KB887472\SP2QFE\msmsgs.exe"
1037736 Aug 31 2007 "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
1037736 Aug 31 2007 "C:\Program Files\Microsoft IntelliPoint\bak\ipoint.exe"
14348 Feb 26 2008 "C:\Program Files\QuickTime\qttask.exe"
286720 Jul 16 2007 "C:\Program Files\QuickTime\bak\qttask.exe"
866584 Nov 3 2006 "C:\Program Files\Windows Defender\MSASCui.exe"
866584 Nov 3 2006 "C:\Program Files\Windows Defender\bak\MSASCui.exe"
15360 Feb 28 2006 "C:\WINDOWS\system32\ctfmon.exe"
15360 Feb 28 2006 "C:\WINDOWS\system32\bak\ctfmon.exe"
14348 Feb 26 2008 "C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe"
81920 Sep 4 2007 "C:\Program Files\NVIDIA Corporation\nTune\bak\nTuneCmd.exe"
14348 Feb 26 2008 "C:\Program Files\Razer\Tarantula\razerhid.exe"
159744 May 7 2007 "C:\Program Files\Razer\Tarantula\bak\razerhid.exe"
14348 Feb 26 2008 "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
39792 Oct 10 2007 "C:\Program Files\Adobe\Reader 8.0\Reader\bak\Reader_sl.exe"
153136 Mar 1 2007 "C:\Program Files\Common Files\Nero\Lib\bak\NeroCheck.exe"
14348 Feb 26 2008 "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"
185896 Jan 3 2008 "C:\Program Files\Common Files\Real\Update_OB\bak\realsched.exe"
77824 Jul 22 2007 "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
83608 Mar 14 2007 "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
14348 Feb 26 2008 "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
144784 Dec 14 2007 "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
139264 Dec 14 2007 "C:\Program Files\Java\jdk1.6.0_04\jre\bin\jusched.exe"
132496 Jul 12 2007 "C:\Program Files\Java\jre1.6.0_02\bin\bak\jusched.exe"
14348 Feb 26 2008 "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
1836328 Sep 20 2007 "C:\Program Files\Nero\Nero8\Nero BackItUp\bak\NBKeyScan.exe"
end of reportThe less a man makes declarative statements, the less apt he is to look foolish in retrospect.

Double-click the FindAWF icon once again
If a Security Alert shows, allow the program to run.
As instructed, press any key to continue.
Use the following option:Press 2 then Enter to restore files from bak folders
A text file opens called: files.txt
Copy/paste the following list of bolded files to be restored:
"C:\Program Files\Messenger\bak\msmsgs.exe"
"C:\Program Files\Microsoft IntelliPoint\bak\ipoint.exe"
"C:\Program Files\QuickTime\bak\qttask.exe"
"C:\Program Files\Windows Defender\bak\MSASCui.exe"
"C:\WINDOWS\system32\bak\ctfmon.exe"
"C:\Program Files\NVIDIA Corporation\nTune\bak\nTuneCmd.exe"
"C:\Program Files\Razer\Tarantula\bak\razerhid.exe"
"C:\Program Files\Adobe\Reader 8.0\Reader\bak\Reader_sl.exe"
"C:\Program Files\Common Files\Nero\Lib\bak\NeroCheck.exe"
"C:\Program Files\Common Files\Real\Update_OB\bak\realsched.exe"
C:\Program Files\Java\jre1.6.0_02\bin\bak\jusched.exe"
"C:\Program Files\Nero\Nero8\Nero BackItUp\bak\NBKeyScan.exe"
Next, close and click Yes to save the changes.
Once files.txt is saved, FindAWF does the following:
-It attempts to terminate the process represented by each filename on the list, if running
-Deletes the rogue file from the parent folder, if present
-Copies the original file to the parent folder
When done with the above, it automatically runs a new scan and opens a new log.
Please provide the new FindAWF log in your reply.

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