My computer hasn't been connected to the Net for a long time. Now I have problems I can't seem to get rid of. Thanks for any help at all. I've used online virus scanners, Ad-Aware, SpyBot S&D, CCleaner, CWShredder, And I run Symantec for my antivirus program. All are updated and nothing seems to rid me of this problem. In the task bar I keep getting pop ups of Security Alerts. Before I ran all of those programs my home page was being redirected and certain pages blocked.

Please post a Hijack This log so that the files associated with the virus/spyware/hijacker can be identified. Please download HJTsetup.exe from this link http://www.thespykiller.co.uk/files/HJTsetup.exe to your desktop. Doubleclick on the HJTsetup.exe icon on your desktop. By default it will install to C:\Program Files\Hijack This. Continue to click "next" in the setup dialogue boxes until you get to the "Select Addition Tasks" dialogue. Put a check by "Create a desktop icon" then click "Next" again. Continue to follow the rest of the prompts from there. At the final dialogue box click "Finish" and it will launch Hijack This. Click on the "Do a system scan and save a logfile" button. It will scan and the log should open in notepad. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log and post it in this thread. Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly.

Logfile of HijackThis v1.99.1 Scan saved at 12:23:48 PM, on 7/16/1997 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\spoolsv.exe C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe C:\WINNT\system32\svchost.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe C:\WINNT\system32\nvsvc32.exe C:\WINNT\system32\regsvc.exe C:\WINNT\system32\MSTask.exe C:\WINNT\system32\stisvc.exe C:\WINNT\system32\ZoneLabs\vsmon.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\system32\svchost.exe C:\WINNT\Explorer.exe C:\WINNT\system32\ishost.exe C:\WINNT\system32\isnotify.exe C:\WINNT\system32\ismon.exe C:\WINNT\system32\issearch.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe C:\WINNT\system32\RUNDLL32.exe C:\WINNT\system32\dla\tfswctrl.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINNT\Mixer.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\VVSN\VVSN.exe C:\Program Files\The Cleaner\tca.exe C:\Program Files\The Cleaner\tcm.exe C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe C:\WINNT\system32\ctfmon.exe C:\Program Files\WinZip\WZQKPICK.exe C:\Program Files\SHARP\YO_ZQ-P20H\sync.exe C:\Program Files\Internet Explorer\IEXPLORE.exe C:\Program Files\Hijackthis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr/*http://www.yahoo.com/ext/search/search.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer by Cavalier Telephone, LLC O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\Program Files\ISOCraxtion-v31\OCX\msdxm.ocx O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.exe C:\WINNT\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.exe C:\WINNT\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [dla] C:\WINNT\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.exe O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe O4 - Startup: Check for OneTouch Updates.lnk = C:\Program Files\Visioneer OneTouch\WiseUpdt.exe O4 - Startup: PartMetBackup.lnk = C:\Program Files\Java\j2re1.4.2_03\bin\javaw.exe O4 - Startup: PowerReg Scheduler.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.exe O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.exe O4 - Global Startup: YO_ZQ-P20H Synchronization Software.lnk = C:\Program Files\SHARP\YO_ZQ-P20H\sync.exe O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0502f3087455e5b79e04/netzip/RdxIE601.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?868601878922 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?868601839966 O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab O16 - DPF: {A0EAC162-A012-4AD8-B2E1-D5A0BBBCDA51} (PopupSh Control) - http://209.190.5.106/display/PopupSh.ocx O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll O16 - DPF: {EF58E341-49C3-4156-A3C4-5FFCA7C1EAB7} (EURAS_Portal.Gateway) - http://www.euras.com/euras/activex2/euras.CAB O17 - HKLM\System\CCS\Services\Tcpip\..\{8D1374A0-13D4-4413-BC0E-9CC83FD3C9BC}: NameServer = 64.83.0.10,209.137.171.10 O18 - Protocol hijack: mhtml - O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll O21 - SSODL: cinnamomum - {93ac7c30-3878-4eaa-9420-7977285df5b1} - C:\Documents and Settings\Administrator\Application Data\Microsoft\MSDAIPP.dll O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINNT\system32\ZoneLabs\vsmon.exe

Go to start> control panel> add/remove programs> uninstall the "java 1.4 version." if found. Do not mistake it for the 1.5 version you need to keep. Download SmitRem.exe and save the file to your desktop. Doubleclick it and choose install. This will create a new folder on your desktop with the name smitrem. Next, please reboot your computer in Safe Mode by doing the following : Restart your computer After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually; Instead of Windows loading as normal, a menu with options should appear; Select the first option, to run Windows in Safe Mode, then press "Enter". Choose your usual account. Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen. Wait for the tool to complete and disk cleanup to finish. Reboot back into Windows normal mode. Do a search for "smitfiles.txt" usually found a C:\smitfiles.txt and post the results of the scan.

smitRem © log file version 3.1 by noahdfear Microsoft Windows 2000 [Version 5.00.2195] "IE"="6.0000" The current date is: Sun 07/16/2006 The current time is: 17:37:50.27 Running from C:\Documents and Settings\Administrator\Desktop\smitRem ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Pre-run SharedTask Export (GetSTS.exe) SharedTaskScheduler exporter by Lawrence Abrams (Grinler) Copyright(C) 2006 BleepingComputer.com Registry Pseudo-Format Mode (Not a valid reg file): [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader" "{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon" "cinnamomum"="{93ac7c30-3878-4eaa-9420-7977285df5b1}" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32] @="%SystemRoot%\system32\browseui.dll" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32] @="%SystemRoot%\system32\browseui.dll" ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ checking for ShudderLTD key ShudderLTD key not present! checking for PSGuard.com key PSGuard.com key not present! checking for WinHound.com key WinHound.com key not present! checking for drsmartload2 key drsmartload2 key not present! spyaxe uninstaller NOT present Winhound uninstaller NOT present SpywareStrike uninstaller NOT present AlfaCleaner uninstaller NOT present SpyFalcon uninstaller NOT present SpywareQuake uninstaller NOT present SpywareSheriff uninstaller NOT present ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trust Cleaner Fix © by noahdfear Starting Trust Cleaner uninstaller ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Existing Pre-run Files ~~~ Program Files ~~~ ~~~ Shortcuts ~~~ ~~~ Favorites ~~~ ~~~ system32 folder ~~~ ~~~ Icons in System32 ~~~ ~~~ Windows directory ~~~ ~~~ Drive root ~~~ ~~~ Miscellaneous Files/folders ~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03 Copyright(C) 2002-2003 Craig.Peacock@beyondlogic.org Killing PID 412 'explorer.exe' Killing PID 412 'explorer.exe' Error 0x5 : Access is denied. Starting registry repairs Registry repairs complete ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ SharedTask Export after registry fix (GetSTS.exe) SharedTaskScheduler exporter by Lawrence Abrams (Grinler) Copyright(C) 2006 BleepingComputer.com Registry Pseudo-Format Mode (Not a valid reg file): [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader" "{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon" "cinnamomum"="{93ac7c30-3878-4eaa-9420-7977285df5b1}" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32] @="%SystemRoot%\system32\browseui.dll" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32] @="%SystemRoot%\system32\browseui.dll" ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Deleting files ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Remaining Post-run Files ~~~ Program Files ~~~ ~~~ Shortcuts ~~~ ~~~ Favorites ~~~ ~~~ system32 folder ~~~ ~~~ Icons in System32 ~~~ ~~~ Windows directory ~~~ ~~~ Drive root ~~~ ~~~ Miscellaneous Files/folders ~~~ ~~~ Wininet.dll ~~~ CLEAN! :)

The first time I ran it I left home for a few hours and came back for about an hour and didn't notice any progress in the cleaning of my drives. So i restart the program and that is the log file i got above.

Please post a new Hijack This log please. Needed that first log from smitrem but a new HT log will do.