Hopefully someone knows how to fix this. My computer has been hijacked by (the latest CoolWebSearch?)(trojan?) that forces my homepage to www.searchv.com. So far i have done these things with no effect:

1) Regedit - to reset default page(s)
2) used a variety of virus removal tools from Norton to CA online scanner
3) CSWshredder - version 1.21.1
4) removed the MS java VM

please! someone has to know how to fix this gd thing!

***************************hijack this log
*******************************************
*******************************************
Logfile of HijackThis v1.97.3
Scan saved at 6:43:12 AM, on 10/10/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\GB\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchv.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchv.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bootdown.com/forums
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar_en_2.0.95-big.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar_en_2.0.95-big.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [POINTER] C:\Program Files\Microsoft Hardware\Mouse\point32.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [sys] regedit /s C:\WINDOWS\sys.reg
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmcache.html
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O8 - Extra context menu item: Si&milar Pages - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmtrans.html
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://gamingzone.ubisoft.com
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pub/automatic/player/isetupML.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/virusinfo/webscan.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37874.6770717593
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
*******************************************
*******************************************
*******************************************

*******************************************
*******************************************
*************************** startuplist log
StartupList report, 10/10/2003, 6:44:42 AM
StartupList version: 1.52
Started from : C:\Documents and Settings\GB\Desktop\StartupList.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\GB\Desktop\StartupList.exe

---------------------

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe

---------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

---------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

UpdReg = C:\WINDOWS\UpdReg.EXE
POINTER = C:\Program Files\Microsoft Hardware\Mouse\point32.exe
nwiz = nwiz.exe /install
NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
HPDJ Taskbar Utility = C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
WINDVDPatch = CTHELPER.EXE
Jet Detection = "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
sys = regedit /s C:\WINDOWS\sys.reg
MSConfig = C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
ccRegVfy = "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

---------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

NVIEW = rundll32.exe nview.dll,nViewLoadHook

---------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\ssstars.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

---------------------

Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\PROGRA~1\SPYBOT~1\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - c:\windows\googletoolbar_en_2.0.95-big.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
NAV Helper - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}

---------------------

Enumerating Task Scheduler jobs:

Norton AntiVirus - Scan my computer.job
Norton SystemWorks One Button Checkup.job
Symantec NetDetect.job

---------------------

Enumerating Download Program Files:

[PCPitstop Utility]
InProcServer32 = C:\WINDOWS\DOWNLO~1\PCPITS~1.DLL
CODEBASE = http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\System32\macromed\Shockwave 8\Download.dll
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

[InstallShield International Setup Player]
InProcServer32 = c:\windows\DOWNLO~1\isetupml.dll
CODEBASE = http://ftp.hp.com/pub/automatic/player/isetupML.cab

[WScanCtl Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\webscan.dll
CODEBASE = http://www3.ca.com/virusinfo/webscan.cab

[Update Class]
InProcServer32 = C:\WINDOWS\System32\iuctl.dll
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37874.6770717593

[Symantec RuFSI Registry Information Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\rufsi.dll
CODEBASE = http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\Macromed\Flash\FLASH.OCX
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

---------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

---------------------
End of report, 6,248 bytes
Report generated in 0.063 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
*******************************************
*******************************************

Run HT again and check the following items. Next, close all browser Windows, and have HT fix all checked.

You NEED to restart your computer when you're done.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchv.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchv.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
O4 - HKLM\..\Run: [sys] regedit /s C:\WINDOWS\sys.reg
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

After restarting, delete the following file:
C:\WINDOWS\sys.reg

I have run spybot and hijackthis but i still get searchv.com,can anyone help?

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AlienAutopsy\Test_BS.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\AlienAutopsy\TEKS_Service.exe
C:\WINDOWS\System32\wins\DLLHOST.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Documents and Settings\John LaRose\Local Settings\Temp\Temporary Directory 10 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchv.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchv.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.alienware.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.kettering.edu:3128
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.alienware.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AlienAutopsy] "C:\Program Files\AlienAutopsy\Test_BS.exe" -h
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [sys] regedit /s C:\WINDOWS\sys.reg
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.alienware.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

Look at response #1

Did you remove all those lines?

Hi Kane,
First, You are infected with W32.Welchia:
C:\WINDOWS\System32\wins\DLLHOST.EXE
Go here and download and run the removal tool:

http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.removal.tool.html

Next, Run HT again and check the following, close any open browser windows and click 'fic checked'. Reboot.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchv.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchv.com/
O4 - HKLM\..\Run: [sys] regedit /s C:\WINDOWS\sys.reg

After rebooting, delete the following file:
C:\WINDOWS\sys.reg

It got me too and after running my Hijack This scan, I have a little different log. I am a total novice at this and was hoping someone could help me remove it. Here is my log:

Logfile of HijackThis v1.97.3
Scan saved at 6:44:09 PM, on 10/12/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\QUICKENW\QWDLLS.EXE
C:\Palm\HOTSYNC.EXE
C:\Program Files\PestPatrol\CookiePatrol.exe
C:\Program Files\PestPatrol\PPMemCheck.exe
C:\Program Files\PestPatrol\PPControl.exe
C:\Documents and Settings\Gateway User\Local Settings\Temporary Internet Files\Content.IE5\OPKH8DOZ\hijackthis[1]\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http:/www.searchv.com/w/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/w/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchv.com/w/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchv.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/w/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchv.com/w/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchv.com/w/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchv.com/w/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchv.com/w/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchv.com/w/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WinShow module - {6CC1C918-AE8B-4373-A5B4-28BA1851E39A} - C:\Documents and Settings\Gateway User\Application Data\winshow\winshow.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\Program Files\PestPatrol\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: MSupdater.exe
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01112303-3E00-11D2-8470-0060089874ED} (Support.com User Chat Class) - http://www.comcastsupport.com/sdccommon/download/tgctlch.cab
O16 - DPF: {01112B00-3E00-11D2-8470-0060089874ED} (Support.com RemoteControl Class) - http://www.comcastsupport.com/sdccommon/download/tgrc.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) - https://quickplace.hq.navy.mil/qp2.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/29f464bb7c5332a5e103/netzip/RdxIE6.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37562.065462963
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

Fix these lines:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http:/www.searchv.com/w/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/w/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchv.com/w/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchv.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/w/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchv.com/w/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchv.com/w/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchv.com/w/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchv.com/w/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchv.com/w/
O2 - BHO: WinShow module - {6CC1C918-AE8B-4373-A5B4-28BA1851E39A} - C:\Documents and Settings\Gateway User\Application Data\winshow\winshow.dll
O4 - Global Startup: MSupdater.exe

Delete this if you don't want to go to that web page:

O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net

i can't find the sys.reg file anywhere.. i've tried removing the searchv thing on many occasions using several methods but it still comes back

Also look for the msupdator.exe line and remove it.

I have this "searchv/w/" thing also. The post above are utterly way way over my head. What is "HT"?? It is weird. It is an actual search engine. Other than the inconvenience of having a new home page why would someone do this? What is the point. I digress.... For a total novice like myself what shall I do. Computer Shop I guess?

HT (hijack this) is simply a small program that we use to determine what starts up when the computer boots and also what runs when you run your web browser. It creates a log that people can post in forums such as this to determine what is loading on their system.
We look at these logs and determine what to disable.

If you are having problems with your home page, there is no need to computer shop.

Smithdk/All,

Where does one get this "HT"? Can I post the text above out of my computer and someone run it for me? Where do I get the text that looks like "RO-HKLM...."? Is the text I posted above tell you guys anything?
I'm lost.

mark

searchv problem as well

any help would be great

Logfile of HijackThis v1.97.3
Scan saved at 8:49:17 PM, on 10/21/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\ISP50\bin\bartshel.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ISP50\bin\bartshel.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\PROGRA~1\ISP50\bin\ppshared.exe
C:\PROGRA~1\ISP50\dialer\DIALER.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Documents and Settings\Jeff Williams\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchv.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchv.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;http://localhost;
O1 - Hosts: 209.66.114.130 sitefinder.verisign.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\ISP50\hta\station.sbrt
O4 - HKLM\..\Run: [sr1exe] "C:\Documents and Settings\All Users\Application Data\Dell\Alert\252\updtSup3.exe"
O4 - HKLM\..\Run: [sys] regedit /s C:\WINDOWS\sys.reg
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: officejet 6100.lnk = ?
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,72/mcinsctl.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37868.7999652778
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,15/mcgdmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

Fix these lines:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchv.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchv.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;http://localhost;
O1 - Hosts: 209.66.114.130 sitefinder.verisign.com
O4 - HKLM\..\Run: [sys] regedit /s C:\WINDOWS\sys.reg

delete c:\windows\sys.reg

Get HT here:

http://www.tomcoyote.org/hjt/