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Search results being redirected IE 8

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Name: nikki_k
Date: July 28, 2009 at 21:03:47 Pacific
OS: Windows XP
CPU/Ram: 1 GHz / 504mb
Product: Acer Travelmate c110ti tablet pc
Subcategory: Spyware
Comment:

My search results in google or any other search engines are being redirected to fake sites. I have gone through the posts regarding similar problems but haven't been able to fix this on my own. I have scanned using superanti spyware and malwarebytes antimalware. malwarebytes scans found TROJAN.TDSS in \\?\globalroot\systemroot\system32\geyekrwmwitpot.dll. This trojan re-appears in subsequent scans even after cleaning. I can post the malwarebytes log if required. Any help to resolve this issue will be appreciated.

thanks



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Response Number 1
Name: nikki_k
Date: July 28, 2009 at 21:06:29 Pacific
Reply:

Below is the malwarebytes log

Malwarebytes' Anti-Malware 1.39
Database version: 2523
Windows 5.1.2600 Service Pack 3

7/28/2009 7:46:05 PM
mbam-log-2009-07-28 (19-46-05).txt

Scan type: Full Scan (C:\|)
Objects scanned: 16033
Time elapsed: 1 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
\\?\globalroot\systemroot\system32\geyekrwmwitpot.dll (Trojan.TDSS) -> Delete on reboot.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
\\?\globalroot\systemroot\system32\geyekrwmwitpot.dll (Trojan.TDSS) -> Quarantined and deleted successfully.


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Response Number 2
Name: jdk (by neoark)
Date: July 28, 2009 at 22:02:35 Pacific
Reply:

Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode and make sure you are connected to internet. If avz.exe doesn't start, then try to rename the file avz.exe to game.pif and try to run it again. Pause/Stop your antivirus, firewall software (if any), close games, text editors and all other programs; leave Internet Explorer/Firefox running, before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility.

--> Please navigate to "File" => "Custom Scripts". Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

begin
ExecuteAVUpdate;
end.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script.

--> Choose from the menu "File" => "Standard scripts" and mark the "Healing/Quarantine and Advanced System Investigation" check box. Click on the "Execute selected scripts" button.
Automatic scanning, healing and system check will be executed. A logfile (avz_sysinfo.htm) will be created and saved in the LOG folder in the AVZ directory as virusinfo_syscure.zip. Upload virusinfo_syscure.zip to rapidshare.com and paste the link here.
* It is necessary now to reboot your machine, because AVZ might disturb some program operations (like antiviruses and firewall) during the system scan. All applications will work properly after the system restart.

Image Tutorial

2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to rapidshare.com and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

In your next reply, please include download links to the following:
[*] virusinfo_syscure.zip
[*] DDS Logs


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Response Number 3
Name: nikki_k
Date: July 30, 2009 at 10:07:56 Pacific
Reply:
0

Response Number 4
Name: jdk (by neoark)
Date: July 30, 2009 at 10:40:14 Pacific
Reply:

Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Run this script in AVZ like before, your computer will reboot:

begin
SetAVZGuardStatus(True);
SearchRootkit(true, true);
 QuarantineFile('C:\WINDOWS\system32\LgNotify.dll','');
 QuarantineFile('C:\Documents and Settings\Mahesh\SI15CI.SYS','');
 QuarantineFile('C:\WINDOWS\WSBKLITE.sys','');
 QuarantineFile('c:\windows\wsbklite.exe','');
 QuarantineFile('C:\windows\system32\geyekrwmwitpot.dll','');
 QuarantineFile('C:\WINDOWS\wsbklite.dll','');
 DeleteFile('C:\windows\system32\geyekrwmwitpot.dll');
BC_ImportAll;
ExecuteSysClean;
BC_Activate;
SetAVZPMStatus(true);
RebootWindows(true);
end.

2) After reboot execute following script in AVZ:

begin
CreateQurantineArchive('C:\quarantine1.zip');    
end.


A file called quarantine1.zip should be created in C:\. Upload that file to rapidshare.com and Private message me download link.

3) Start AVZ*. Choose from the menu "File" => "Standard scripts" and mark the "Advanced System Investigation" check box. Click on the "Execute selected scripts" button.
A system check will be executed. A logfile (avz_sysinfo.htm) will be created and saved in the LOG folder in the AVZ directory as virusinfo_syscheck.zip. Upload virusinfo_syscheck.zip to rapidshare.com and paste the link here.
* It is necessary now to reboot your machine, because AVZ might disturb some program operations (like antiviruses and firewall) during the system scan. All applications will work properly after the system restart.

In your next reply, please include download links to the following:
[*] virusinfo_syscheck.zip

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 5
Name: nikki_k
Date: July 30, 2009 at 11:11:27 Pacific
Reply:

The page would not let me use the PM link, therefore I have uploaded the file and added the link below


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Response Number 6
Name: jdk (by neoark)
Date: July 30, 2009 at 11:22:42 Pacific
Reply:

Is your computer from acer? You can delete the log from above post. Complete the last step and post the log.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 7
Name: nikki_k
Date: July 30, 2009 at 11:23:08 Pacific
Reply:

Below is the link to the AVG file

http://rapidshare.com/files/2618598...

Thanks


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Response Number 8
Name: nikki_k
Date: July 30, 2009 at 11:24:38 Pacific
Reply:

Yes its a Acer Travelmate C110


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Response Number 9
Name: jdk (by neoark)
Date: July 30, 2009 at 11:28:45 Pacific
Reply:

Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Attach a Combofix log, please review and follow these instructions carefully.

Download it here -> http://download.bleepingcomputer.co...

Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it.

Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs (http://www.bleepingcomputer.com/forums/topic114351.html Programs to disable) until after the scanning and removal process has taken place.

Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal.

You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed.

Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please upload that file to rapidshare.com and paste the link here.

2) Please zip up C:\qoobox\quarantine and upload it, to a filehost such as http://rapidshare.com/ Then, Private Message me the Download links to the uploaded files.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 10
Name: nikki_k
Date: July 30, 2009 at 12:21:30 Pacific
Reply:

Below is the link to Combofix.txt
http://rapidshare.com/files/2618781...

Below is the link to the quarantine folder
http://rapidshare.com/files/2618789...

Thanks


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Response Number 11
Name: jdk (by neoark)
Date: July 30, 2009 at 13:41:34 Pacific
Reply:

PS: It seems like you have stubborn rootkit on your system. We should be able to take it out.
Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Run this script in AVZ like before, your computer will reboot:

begin
ClearQuarantine;
SearchRootkit(true, true);
SetAVZGuardStatus(true);
QuarantineFile('C:\Windows\system32\drivers\geyekraruwxecw.sys','');
QuarantineFile('C:\WINDOWS\system32\geyekrwmwitpot.dll','');
DeleteFile('C:\WINDOWS\system32\geyekrwmwitpot.dll');
DeleteFile('C:\WINDOWS\system32\drivers\geyekraruwxecw.sys');
BC_ImportAll;
ExecuteSysClean;
BC_Activate;
RebootWindows(true);
end.

2) After reboot execute following script in AVZ:

begin
CreateQurantineArchive('C:\quarantine1.zip');    
end.


A file called quarantine1.zip should be created in C:\. Upload that file to rapidshare.com and Private message me download link.

3) Follow these steps in order numbered:

1) Download GMER: http://gmer.net/download.php
[This version will download a randomly named file (Recommended).]

2) Disconnect from the Internet and close all running programs.

3) Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

4) Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.

5) GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)

6) If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.

7) Now click the Scan button. If you see a rootkit warning window, click OK.

8) When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log and upload it rapidshare.com. Post the download link to the uploaded file in your post.

9) Exit GMER and re-enable all active protection when done.

Note: Please give me the exact name of the file you downloaded in step 1 + post your log from step 8 in your next post.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 12
Name: nikki_k
Date: July 30, 2009 at 20:06:12 Pacific
Reply:

The name of the GMER file is md995hoy.exe


Thanks for your continued help :)


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Response Number 13
Name: jdk (by neoark)
Date: July 30, 2009 at 20:33:10 Pacific
Reply:

Follow these steps carefully and in order numbered:

1) Download The Avenger by Swandog46 from here.

2) Unzip/extract it to a folder on your desktop.

3) Double click on avenger.exe to run The Avenger.

4) Click OK.

5) Make sure that the box next to Scan for rootkits has a tick in it and that the box next to Automatically disable any rootkits found does not have a tick in it.

6) Copy all of the text in the below code box to the clipboard by highlighting it and then pressing Ctrl+C.

Drivers to delete:
geyekrjnqrsucb

Files to delete:
c:\windows\system32\drivers\geyekraruwxecw.sys
c:\windows\system32\geyekrtaqgrmwm.dll
c:\windows\system32\geyekrppjyonsa.dat
c:\windows\system32\geyekrwmwitpot.dll
c:\windows\system32\geyekrrbylvjpy.dat


7) In the avenger window, click the Paste Script from Clipboard, button.

8) Click the Execute button.

9) You will be asked Are you sure you want to execute the current script?.

10) Click Yes.

11) You will now be asked First step completed --- The Avenger has been successfully set up to run on next boot. Reboot now?.

12) Click Yes.

13) Your PC will now be rebooted.

Note: If the above script contains Drivers to delete: or Drivers to disable:, then The Avenger will require two reboots to complete its operation.

14) After your PC has completed the necessary reboots, a log should automatically open. If it does not automatically open, then the log can be found at %systemdrive%\avenger.txt (typically C:\avenger.txt).

15) Please upload this log to rapidshare.com and post a download link to the uploaded file.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 14
Name: jdk (by neoark)
Date: July 30, 2009 at 20:34:48 Pacific
Reply:

PS: Edit your Response Number 12 and 5 to remove download links to quarantined files. Its not safe to post live virus links in public.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 15
Name: nikki_k
Date: July 31, 2009 at 10:53:02 Pacific
Reply:

Attached below is the link for the avenger log

http://rapidshare.com/files/2622193...

My PC only rebooted once.


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Response Number 16
Name: jdk (by neoark)
Date: July 31, 2009 at 11:03:06 Pacific
Reply:

How is your PC running now? Are you still getting redirected?

Uninstall Combofix by: pause Antivirus/Sypware programs (http://www.bleepingcomputer.com/forums/topic114351.html Programs to disable) > Start > run > type combofix /u > ok.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 17
Name: nikki_k
Date: July 31, 2009 at 14:34:04 Pacific
Reply:

JDK,
I think the rootkit has been finally removed. I am not being redirected from the search page. I was wondering if there were any other scans that I could run just to confirm that everything was clean.

Thanks
nikk


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Response Number 18
Name: jdk (by neoark)
Date: July 31, 2009 at 14:39:40 Pacific
Reply:

Run Complete scan with: http://onecare.live.com/site/en-Us/...

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 19
Name: nikki_k
Date: July 31, 2009 at 17:29:25 Pacific
Reply:

below is the link for the word document with the screen shot of the scan results. It has found issues. Please advice

http://rs482l3.rapidshare.com/cgi-b...


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Response Number 20
Name: jdk (by neoark)
Date: July 31, 2009 at 17:46:46 Pacific
Reply:

wrong link.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 21
Name: nikki_k
Date: July 31, 2009 at 17:59:03 Pacific
Reply:

Corrected

http://rapidshare.com/files/2623388...


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Response Number 22
Name: jdk (by neoark)
Date: July 31, 2009 at 18:32:21 Pacific
Reply:

Empty your temporary folder nothing active just left behind files. You machine seems malware free :). How is it running now?

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 23
Name: nikki_k
Date: July 31, 2009 at 19:08:35 Pacific
Reply:

I have cleared my temp folder. Everything seems to be running fine :) Thank you very much for helping me out with this issue


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