When searching, I get correct blurbs but malicious links. Here's my log from MalwareBytes: Malwarebytes' Anti-Malware 1.31 Database version: 1550 Windows 5.1.2600 Service Pack 3 12/28/2008 6:30:04 PM mbam-log-2008-12-28 (18-30-04).txt Scan type: Quick Scan Objects scanned: 60246 Time elapsed: 5 minute(s), 30 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 9 Registry Values Infected: 1 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/downloaded program files/popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\TypeLib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\The Weather Channel (Adware.Hotbar) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully. Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully. Thanks for any help.

Once you get SDFix downloaded go offline, turn off your antivirus, and turn off any antispyware that you have, run SDFix from safe mode and restart the Antivirus before you get back on line to post the log. Download SDFix.exe and save it to your Desktop. Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with SDFix or remove some of its embedded files which may cause "unpredictable results". Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. Remember to re-enable the protection again afterwards before connecting to the Internet. 1.Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following : Restart your computer After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually; Instead of Windows loading as normal, a menu with options should appear; Select the first option, to run Windows in Safe Mode, then press "Enter". Choose your usual account. 2. Open the c:\SDFix folder and double click RunThis.cmd to start the script. Type Y to begin the script. It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot. Press any Key and it will restart the PC. 3. Your system will take longer that normal to restart as the fixtool will be running and removing files. When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons. 4. Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt Please download and install the latest version of HijackThis v2.0.2: Download the "HijackThis" Installer from this link: Hijack This 1. Save " HJTInstall.exe" to your desktop. 2. Double click on HJTInstall.exe to run the program. 3. By default it will install to C:\Program Files\Trend Micro\HijackThis. 4. Accept the license agreement by clicking the "I Accept" button. 5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log. 6. Click "Save log" to save the log file and then the log will open in Notepad. 7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log. 8. Paste the log in your next reply. 9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

I don't seem to be able to get the computer to boot up in Safe Mode - I've done this with earlier versions of Windows, but not with XP - I don't know what's different. So while I downloaded SDFix, I have not scanned with it yet. Here's my log from Hijack This: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:11:30 PM, on 12/29/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16762) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\stsystra.exe C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe C:\WINDOWS\system32\Rundll32.exe C:\Program Files\Creative\VoiceCenter\AndreaVC.exe C:\DOCUME~1\JENNIF~1\LOCALS~1\Temp\clclean.0001 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\WINDOWS\System32\DLA\DLACTRLW.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Logitech\MediaLife\MediaLifeService.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe C:\WINDOWS\system32\RUNDLL32.exe C:\Program Files\Dell Support Center\bin\sprtcmd.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\DellSupport\DSAgnt.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Logitech\SetPoint\SetPoint.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Palm\HOTSYNC.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\McAfee\SiteAdvisor\McSACore.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Dell Support Center\bin\sprtsvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe C:\WINDOWS\system32\dllhost.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\eHome\ehmsas.exe C:\Documents and Settings\Jennifer Cass\Desktop\HiJackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.exe C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.exe O4 - HKLM\..\Run: [VoiceCenter] "C:\Program Files\Creative\VoiceCenter\AndreaVC.exe" /tray O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.exe O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.exe O4 - HKLM\..\Run: [MediaLifeService] "C:\Program Files\Logitech\MediaLife\MediaLifeService.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.exe C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter O4 - S-1-5-18 Startup: Billminder.lnk = C:\QUICKENW\billmind.exe (User 'SYSTEM') O4 - S-1-5-18 Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.exe (User 'SYSTEM') O4 - .DEFAULT Startup: Billminder.lnk = C:\QUICKENW\billmind.exe (User 'Default user') O4 - .DEFAULT Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.exe (User 'Default user') O4 - Startup: Billminder.lnk = C:\QUICKENW\billmind.exe O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/... O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {315B0BFB-2BD4-481B-80A3-A9B80727C61B} (WebIQ Engine Application Object) - http://webiq005.webiqonline.com/Web... O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://asp.mathxl.com/wizmodules/te... O16 - DPF: {38A5F6F0-0B64-421B-A553-3D49A76ECDCD} (CPlayFirstMythicMarblesControl Object) - http://games.bigfishgames.com/en_my... O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedI... O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://www.bigfishgames.com/online/... O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {7CCAD6DD-DD0B-440B-91FF-7670F5AADC21} (SpinTop Games Launcher) - http://bigfishgames.com/online/myst... O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Player... O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramewo... O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://kohler1.view22.com/app/view2... O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Player... O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing) O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.exe (file missing) O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 15175 bytes

The following registry edit should restore safe mode for you on you SP3 system. Open notepad (Start Menu > Run > Type notepad and press "ok". Copy and paste everything into notepad between the x's making regedit5 the top line. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot] "AlternateShell"="cmd.exe" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppMgmt] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Base] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Boot Bus Extender] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Boot file system] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\CryptSvc] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\DcomLaunch] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\dmadmin] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\dmboot.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\dmio.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\dmload.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\dmserver] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\EventLog] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\File system] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Filter] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HelpSvc] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Netlogon] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PCI Configuration] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PlugPlay] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PNP Filter] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Primary disk] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\RpcSs] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SCSI Class] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sermouse.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sr.sys] @="FSFilter System Recovery" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SRService] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\System Bus Extender] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vga.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vgasave.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinMgmt] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{36FC9E60-C465-11CF-8056-444553540000}] @="Universal Serial Bus controllers" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E965-E325-11CE-BFC1-08002BE10318}] @="CD-ROM Drive" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E967-E325-11CE-BFC1-08002BE10318}] @="DiskDrive" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E969-E325-11CE-BFC1-08002BE10318}] @="Standard floppy disk controller" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E96A-E325-11CE-BFC1-08002BE10318}] @="Hdc" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E96B-E325-11CE-BFC1-08002BE10318}] @="Keyboard" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E96F-E325-11CE-BFC1-08002BE10318}] @="Mouse" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E977-E325-11CE-BFC1-08002BE10318}] @="PCMCIA Adapters" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E97B-E325-11CE-BFC1-08002BE10318}] @="SCSIAdapter" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E97D-E325-11CE-BFC1-08002BE10318}] @="System" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E980-E325-11CE-BFC1-08002BE10318}] @="Floppy disk drive" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}] @="Volume shadow copy" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{71A27CDD-812A-11D0-BEC7-08002BE2092F}] @="Volume" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{745A17A0-74D3-11D0-B6FE-00A0C90F57DA}] @="Human Interface Devices" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\AFD] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\AppMgmt] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Base] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Boot Bus Extender] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Boot file system] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Browser] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\CryptSvc] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\DcomLaunch] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dhcp] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\dmadmin] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\dmboot.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\dmio.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\dmload.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\dmserver] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\DnsCache] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\EventLog] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\File system] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Filter] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\HelpSvc] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ip6fw.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ipnat.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\LanmanServer] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\LanmanWorkstation] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\LmHosts] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Messenger] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\NDIS] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\NDIS Wrapper] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Ndisuio] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\NetBIOS] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\NetBIOSGroup] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\NetBT] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\NetDDEGroup] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Netlogon] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\NetMan] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Network] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\NetworkProvider] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\NtLmSsp] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\PCI Configuration] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\PlugPlay] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\PNP Filter] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\PNP_TDI] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Primary disk] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\rdpcdd.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\rdpdd.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\rdpwd.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\rdsessmgr] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\RpcSs] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SCSI Class] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\sermouse.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SharedAccess] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\sr.sys] @="FSFilter System Recovery" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SRService] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Streams Drivers] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\System Bus Extender] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Tcpip] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\TDI] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\tdpipe.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\tdtcp.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\termservice] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\vga.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\vgasave.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WinMgmt] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WZCSVC] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{36FC9E60-C465-11CF-8056-444553540000}] @="Universal Serial Bus controllers" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E965-E325-11CE-BFC1-08002BE10318}] @="CD-ROM Drive" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E967-E325-11CE-BFC1-08002BE10318}] @="DiskDrive" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E969-E325-11CE-BFC1-08002BE10318}] @="Standard floppy disk controller" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E96A-E325-11CE-BFC1-08002BE10318}] @="Hdc" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E96B-E325-11CE-BFC1-08002BE10318}] @="Keyboard" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E96F-E325-11CE-BFC1-08002BE10318}] @="Mouse" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E972-E325-11CE-BFC1-08002BE10318}] @="Net" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E973-E325-11CE-BFC1-08002BE10318}] @="NetClient" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E974-E325-11CE-BFC1-08002BE10318}] @="NetService" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E975-E325-11CE-BFC1-08002BE10318}] @="NetTrans" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E977-E325-11CE-BFC1-08002BE10318}] @="PCMCIA Adapters" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E97B-E325-11CE-BFC1-08002BE10318}] @="SCSIAdapter" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E97D-E325-11CE-BFC1-08002BE10318}] @="System" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E980-E325-11CE-BFC1-08002BE10318}] @="Floppy disk drive" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{71A27CDD-812A-11D0-BEC7-08002BE2092F}] @="Volume" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{745A17A0-74D3-11D0-B6FE-00A0C90F57DA}] @="Human Interface Devices" XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Go to File on the top bar and choose" Save As", Change the "Save As Type" to All Files, Name it Fix.reg then save it to your desktop. Double click Fix.reg (or right click and choose Merge) and it will ask if you want to merge the contents into the registry, choose Yes. Restart the computer the try to inter safe mode to run SDFix.

Good - I was able to enter Safe Mode and run SDFix. Here is the log: [b]SDFix: Version 1.240 [/b] Run by Jennifer Cass on Mon 12/29/2008 at 04:50 PM Microsoft Windows XP [Version 5.1.2600] Running From: C:\SDFix [b]Checking Services [/b]: Restoring Default Security Values Restoring Default Hosts File Rebooting [b]Checking Files [/b]: No Trojan Files Found Removing Temp Files [b]ADS Check [/b]: And then I re-ran HiJack This. Here is the latest log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:37:19 PM, on 12/29/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16762) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\McAfee\SiteAdvisor\McSACore.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Dell Support Center\bin\sprtsvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe c:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe C:\WINDOWS\system32\wuauclt.exe c:\PROGRA~1\mcafee\msc\mcuimgr.exe C:\WINDOWS\system32\dllhost.exe c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\stsystra.exe C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe C:\WINDOWS\system32\Rundll32.exe C:\Program Files\Creative\VoiceCenter\AndreaVC.exe C:\DOCUME~1\JENNIF~1\LOCALS~1\Temp\clclean.0001 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\WINDOWS\System32\DLA\DLACTRLW.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Logitech\MediaLife\MediaLifeService.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe C:\WINDOWS\system32\RUNDLL32.exe C:\Program Files\Dell Support Center\bin\sprtcmd.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\DellSupport\DSAgnt.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Logitech\SetPoint\SetPoint.exe C:\Program Files\Palm\HOTSYNC.exe C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe C:\Program Files\Dell Support Center\gs_agent\dsc.exe C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.exe C:\Program Files\iPod\bin\iPodService.exe C:\Documents and Settings\Jennifer Cass\Desktop\HiJackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.exe C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.exe O4 - HKLM\..\Run: [VoiceCenter] "C:\Program Files\Creative\VoiceCenter\AndreaVC.exe" /tray O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.exe O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.exe O4 - HKLM\..\Run: [MediaLifeService] "C:\Program Files\Logitech\MediaLife\MediaLifeService.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.exe C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter O4 - S-1-5-18 Startup: Billminder.lnk = C:\QUICKENW\billmind.exe (User 'SYSTEM') O4 - S-1-5-18 Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.exe (User 'SYSTEM') O4 - .DEFAULT Startup: Billminder.lnk = C:\QUICKENW\billmind.exe (User 'Default user') O4 - .DEFAULT Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.exe (User 'Default user') O4 - Startup: Billminder.lnk = C:\QUICKENW\billmind.exe O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/... O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {315B0BFB-2BD4-481B-80A3-A9B80727C61B} (WebIQ Engine Application Object) - http://webiq005.webiqonline.com/Web... O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://asp.mathxl.com/wizmodules/te... O16 - DPF: {38A5F6F0-0B64-421B-A553-3D49A76ECDCD} (CPlayFirstMythicMarblesControl Object) - http://games.bigfishgames.com/en_my... O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedI... O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://www.bigfishgames.com/online/... O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {7CCAD6DD-DD0B-440B-91FF-7670F5AADC21} (SpinTop Games Launcher) - http://bigfishgames.com/online/myst... O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Player... O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramewo... O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://kohler1.view22.com/app/view2... O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Player... O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing) O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.exe (file missing) O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 15303 bytes

Looks like at one time you had Nortons antivirus installed and some remnants need to be removed. If this is not the case and you have two antivirus programs running you need to uninstall one of them as they will conflict and cause you problems. If that is correct then continue with Hijack This. Run Hijack This, close all windows and browsers except Hijack This, place a check to the left of the following items and press "fix checked": O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.exe (file missing) O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe Please download ComboFix to the desktop from one of the following links: Link1 Link 2 Link 3 Combofix is a powerful tool so follow the instructions exactly or you could damage your computer. Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with Combofix and remove some of its embedded files which may cause "unpredictable results". Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. In your case to run Combofix do the following: 1. Go offline turn off your McAfee antivirus, and any antispyware that you may have. 2. Run Combofix and save its log. 3. Restart the computer to get the antivirus running again but leave the antispyware programs off until we get the computer cleaned. 4. Post the Combofix log. Remember to re-enable the protection again afterwards before connecting to the Internet. Double-click combofix.exe Follow the prompts. (Don't click on the window while the program is running or move the mouse, it will cause your system to hang.) Please post the log it produces.

I removed the Symantec remnants using HiJack. Then ran ComboFix. Here is the log: ComboFix 08-12-29.02 - Jennifer Cass 2008-12-29 19:33:41.2 - NTFSx86 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1556 [GMT -8:00] Running from: c:\documents and settings\Jennifer Cass\Desktop\ComboFix.exe AV: McAfee VirusScan *On-access scanning disabled* (Updated) FW: McAfee Personal Firewall *enabled* * Created a new restore point [COLOR=RED][B]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/B][/COLOR] . ((((((((((((((((((((((((( Files Created from 2008-11-28 to 2008-12-30 ))))))))))))))))))))))))))))))) . 2008-12-29 19:39 . 54,156 c:\windows\QTFont.qfn 2008-12-29 19:39 . 1,409 c:\windows\QTFont.for 2008-12-29 18:16 . 2008-12-29 18:16 <DIR> d-------- c:\documents and settings\Jennifer Cass\Freeze Tag - Dream Machine 2008-12-29 16:49 . 2008-12-29 16:49 578,560 --a------ c:\windows\system32\dllcache\user32.dll 2008-12-29 16:46 . 2008-12-29 16:46 <DIR> d-------- c:\windows\ERUNT 2008-12-29 14:34 . 2008-12-29 17:38 <DIR> d-------- C:\SDFix 2008-12-29 11:02 . 2008-12-29 11:02 <DIR> d-------- c:\documents and settings\LocalService\Application Data\SACore 2008-12-29 10:56 . 2008-12-29 10:56 <DIR> d-------- c:\documents and settings\All Users\Application Data\SiteAdvisor 2008-12-29 10:56 . 2008-12-29 19:42 7,819 --a------ c:\windows\system32\Config.MPF 2008-12-29 10:54 . 2007-11-22 06:44 201,320 --a------ c:\windows\system32\drivers\mfehidk.sys 2008-12-29 10:54 . 2007-11-22 06:44 79,304 --a------ c:\windows\system32\drivers\mfeavfk.sys 2008-12-29 10:54 . 2007-12-02 12:51 40,488 --a------ c:\windows\system32\drivers\mfesmfk.sys 2008-12-29 10:54 . 2007-11-22 06:44 35,240 --a------ c:\windows\system32\drivers\mfebopk.sys 2008-12-29 10:54 . 2007-11-22 06:44 33,832 --a------ c:\windows\system32\drivers\mferkdk.sys 2008-12-29 10:53 . 2008-12-29 10:53 <DIR> d-------- c:\program files\McAfee.com 2008-12-29 10:53 . 2008-12-29 14:43 <DIR> d-------- c:\program files\McAfee 2008-12-29 10:53 . 2008-12-29 10:54 <DIR> d-------- c:\program files\Common Files\McAfee 2008-12-29 10:53 . 2007-07-13 06:20 113,952 --a------ c:\windows\system32\drivers\Mpfp.sys 2008-12-29 10:18 . 2008-12-29 10:56 <DIR> d-------- c:\documents and settings\All Users\Application Data\McAfee 2008-12-28 21:35 . 2008-12-28 21:35 410,984 --a------ c:\windows\system32\deploytk.dll 2008-12-28 21:35 . 2008-12-28 21:35 73,728 --a------ c:\windows\system32\javacpl.cpl 2008-12-28 18:13 . 2008-12-28 18:13 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware 2008-12-28 18:13 . 2008-12-28 18:13 <DIR> d-------- c:\documents and settings\Jennifer Cass\Application Data\Malwarebytes 2008-12-28 18:13 . 2008-12-28 18:13 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes 2008-12-28 18:13 . 2008-12-03 19:54 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys 2008-12-28 18:13 . 2008-12-03 19:54 15,504 --a------ c:\windows\system32\drivers\mbam.sys 2008-12-28 14:26 . 2008-12-28 21:51 <DIR> d-------- c:\program files\Spybot - Search & Destroy 2008-12-28 14:26 . 2008-12-28 21:52 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy 2008-12-25 19:09 . 2008-12-25 19:09 <DIR> d-------- c:\documents and settings\Jennifer Cass\Application Data\Cat's Eye Games 2008-12-25 15:38 . 2008-12-25 15:38 <DIR> d-------- c:\documents and settings\All Users\Application Data\AdventureChronicles1 2008-12-25 15:33 . 2008-12-25 16:42 <DIR> d-------- c:\program files\Adventure Chronicles - The Search for Lost Treasure 2008-12-22 19:36 . 2008-12-22 19:36 <DIR> d-------- c:\documents and settings\All Users\Application Data\PlayPond 2008-12-20 15:42 . 2008-12-20 15:42 <DIR> d-------- c:\documents and settings\All Users\Application Data\Alawar Stargaze 2008-12-09 18:41 . 2008-12-09 18:41 <DIR> d-------- c:\documents and settings\All Users\Application Data\Playrix Entertainment 2008-11-28 14:01 . 2008-12-02 18:13 <DIR> d-------- c:\program files\Mystery Case Files - Return to Ravenhearst 2008-11-21 17:46 . 2008-11-21 17:46 <DIR> d-------- c:\documents and settings\Jennifer Cass\Application Data\Artogon 2008-11-12 16:55 . 2008-10-24 03:21 455,296 --------- c:\windows\system32\dllcache\mrxsmb.sys 2008-11-12 16:54 . 2008-09-04 09:15 1,106,944 --------- c:\windows\system32\dllcache\msxml3.dll . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2008-12-30 03:23 --------- d-----w c:\program files\BAE 2008-12-30 03:15 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP 2008-12-30 02:08 --------- d-----w c:\documents and settings\All Users\Application Data\BigFishGamesCache 2008-12-29 22:13 --------- d-----w c:\documents and settings\Jennifer Cass\Application Data\Ancient Quest of Saqqarah__bfg 2008-12-29 18:36 --------- d-----w c:\program files\Common Files\Symantec Shared 2008-12-29 18:36 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec 2008-12-29 18:35 --------- d-----w c:\program files\Yahoo! 2008-12-29 18:35 --------- d-----w c:\documents and settings\All Users\Application Data\Yahoo! 2008-12-29 18:28 --------- d-----w c:\program files\Symantec 2008-12-29 05:51 --------- d-----w c:\program files\Lavasoft 2008-12-29 05:34 --------- d-----w c:\program files\Java 2008-12-29 05:27 --------- d-----w c:\program files\Common Files\Corel 2008-12-28 02:20 --------- d-----w c:\program files\Voyage 2008-12-23 00:35 --------- d-----w c:\program files\Hidden Expedition - Amazon 2008-12-06 02:07 --------- d-----w c:\documents and settings\Jennifer Cass\Application Data\ACAMPREF 2008-11-21 01:33 --------- d-----w c:\program files\bfgclient 2008-11-16 05:49 --------- d-----w c:\program files\MUSICMATCH 2008-10-29 17:19 --------- d-----w c:\program files\Palm 2008-03-09 20:56 0 ----a-w c:\program files\temp01 2007-06-12 16:17 251 ----a-w c:\program files\wt3d.ini 2008-05-06 02:38 67,696 ----a-w c:\program files\mozilla firefox\components\jar50.dll 2008-05-06 02:38 54,376 ----a-w c:\program files\mozilla firefox\components\jsd3250.dll 2008-05-06 02:38 34,952 ----a-w c:\program files\mozilla firefox\components\myspell.dll 2008-05-06 02:38 46,720 ----a-w c:\program files\mozilla firefox\components\spellchk.dll 2008-05-06 02:38 172,144 ----a-w c:\program files\mozilla firefox\components\xpinstal.dll 2008-08-24 19:50 56 --sh--r c:\windows\system32\755F4E70A4.sys 2008-02-21 06:44 88 --sh--r c:\windows\system32\A4704E5F75.sys 2008-08-24 19:50 4,184 --sha-w c:\windows\system32\KGyGaAvL.sys . ((((((((((((((((((((((((((((( snapshot@2008-12-28_22.14.52.32 ))))))))))))))))))))))))))))))))))))))))) . + 2008-08-07 23:27:04 163,328 ----a-w c:\windows\ERUNT\SDFIX\ERDNT.exe + 2008-12-30 00:46:05 4,644,864 ----a-w c:\windows\ERUNT\SDFIX\Users\[u]0[/u]0000001\NTUSER.DAT + 2008-12-30 00:46:05 368,640 ----a-w c:\windows\ERUNT\SDFIX\Users\[u]0[/u]0000002\UsrClass.dat + 2008-08-07 23:27:04 163,328 ----a-w c:\windows\ERUNT\SDFIX_First_Run\ERDNT.exe + 2008-12-30 00:46:04 4,644,864 ----a-w c:\windows\ERUNT\SDFIX_First_Run\Users\[u]0[/u]0000001\NTUSER.DAT + 2008-12-30 00:46:04 368,640 ----a-w c:\windows\ERUNT\SDFIX_First_Run\Users\[u]0[/u]0000002\UsrClass.dat - 2008-10-26 22:50:23 16,384 ------w c:\windows\system32\config\systemprofile\Cookies\index.dat + 2008-12-30 03:30:22 32,768 ----a-w c:\windows\system32\config\systemprofile\Cookies\index.dat - 2008-10-26 22:50:23 32,768 ------w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat + 2008-12-30 03:30:22 32,768 ------w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Creative Detector"="c:\program files\Creative\MediaSource\Detector\CTDetect.exe" [2004-12-02 102400] "MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232] "LDM"="c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe" [2007-03-22 67128] "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360] "DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784] "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-10-21 68856] "Yahoo! Pager"="c:\program files\Yahoo!\Messenger\YahooMessenger.exe" [2007-08-30 4670704] "DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064] "SetDefaultMIDI"="MIDIDef.exe" [2004-12-22 c:\windows\MIDIDEF.EXE] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584] "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-10-04 8491008] "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-06-17 139264] "DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2006-05-03 98304] "CTSysVol"="c:\program files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe" [2005-09-15 57344] "UpdReg"="c:\windows\UpdReg.exe" [2000-05-10 90112] "VoiceCenter"="c:\program files\Creative\VoiceCenter\AndreaVC.exe" [2005-09-19 1159168] "ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856] "ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920] "DLA"="c:\windows\System32\DLA\DLACTRLW.exe" [2005-09-08 122940] "Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2006-08-22 169984] "MediaLifeService"="c:\program files\Logitech\MediaLife\MediaLifeService.exe" [2005-05-12 110739] "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-06-29 286720] "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-09-26 267064] "dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384] "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-10-04 81920] "DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064] "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-28 136600] "mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2007-11-01 582992] "McENUI"="c:\progra~1\McAfee\MHN\McENUI.exe" [2007-11-30 1164576] "SigmatelSysTrayApp"="stsystra.exe" [2005-03-22 c:\windows\stsystra.exe] "MBMon"="CTMBHA.DLL" [2005-05-18 c:\windows\system32\CTMBHA.DLL] "Logitech Hardware Abstraction Layer"="KHALMNPR.EXE" [2005-05-20 c:\windows\KHALMNPR.Exe] "nwiz"="nwiz.exe" [2007-10-04 c:\windows\system32\nwiz.exe] c:\documents and settings\Jennifer Cass\Start Menu\Programs\Startup\ Billminder.lnk - c:\quickenw\billmind.exe [2006-08-29 25600] HotSync Manager.lnk - c:\program files\Palm\HOTSYNC.exe [2003-07-19 299008] c:\documents and settings\All Users\Start Menu\Programs\Startup\ Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 29696] Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-08-22 24576] Logitech Desktop Messenger.lnk - c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe [2007-03-22 67128] Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\SetPoint.exe [2006-08-29 450560] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "aux"= wdmaud.sys [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\Messenger\\msmsgs.exe"= "c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"= "c:\\Program Files\\iTunes\\iTunes.exe"= "c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"= "c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"= "c:\\Program Files\\Palm\\HOTSYNC.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"= R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\McAfee\SiteAdvisor\McSACore.exe" [2008-12-29 206112] [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}] \Shell\AutoRun\command - E:\setup.exe . Contents of the 'Scheduled Tasks' folder 2008-12-29 c:\windows\Tasks\McDefragTask.job - c:\progra~1\mcafee\mqc\QcConsol.exe [2007-12-04 13:32] 2008-12-29 c:\windows\Tasks\McQcTask.job - c:\progra~1\mcafee\mqc\QcConsol.exe [2007-12-04 13:32] . . ------- Supplementary Scan ------- . uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8 uStart Page = hxxp://www.google.com/ uSearchURL,(Default) = hxxp://www.google.com/search?q=%s Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll c:\windows\Downloaded Program Files\MythicMarbles.1.0.0.2.dll - O16 -: {38A5F6F0-0B64-421B-A553-3D49A76ECDCD} hxxp://games.bigfishgames.com/en_mythic-marbles/online/MythicMarbles.1.0.0.2.cab c:\windows\Downloaded Program Files\MythicMarbles.1.0.0.2.inf c:\windows\Downloaded Program Files\SpinTopGamesLauncher.dll - O16 -: {7CCAD6DD-DD0B-440B-91FF-7670F5AADC21} hxxp://bigfishgames.com/online/mysterysolitairese/SpinTopGamesLauncher.cab c:\windows\Downloaded Program Files\SpinTopGamesLauncher.inf c:\windows\system32\ATL.DLL - c:\windows\system32\shfolder.dll c:\windows\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82\gdiplus.dll c:\windows\system32\DXFLib.dll c:\windows\system32\devil.dll c:\windows\system32\opcode.dll c:\windows\Downloaded Program Files\View22RTE.dll O16 -: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} hxxp://kohler1.view22.com/app/view22RTE.cab c:\windows\Downloaded Program Files\v22.inf FF - ProfilePath - c:\documents and settings\Jennifer Cass\Application Data\Mozilla\Firefox\Profiles\qy3qzwci.default\ FF - prefs.js: browser.search.selectedEngine - Google . ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-12-29 19:41:41 Windows 5.1.2600 Service Pack 3 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . r Running Proce . c:\windows\system32\rundll32.exe c:\docume~1\JENNIF~1\LOCALS~1\Temp\clclean.0001 c:\program files\Google\Google Desktop Search\GoogleDesktopIndex.exe c:\windows\system32\rundll32.exe c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe c:\windows\system32\CTSVCCDA.exe c:\windows\ehome\ehrecvr.exe c:\windows\ehome\ehSched.exe c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe c:\program files\Java\jre6\bin\jqs.exe c:\program files\Yahoo!\Messenger\Ymsgr_tray.exe c:\program files\Common Files\Logitech\KHAL\KHALMNPR.exe c:\progra~1\McAfee\MSC\mcmscsvc.exe c:\progra~1\COMMON~1\McAfee\MNA\McNASvc.exe c:\progra~1\COMMON~1\McAfee\McProxy\McProxy.exe c:\progra~1\McAfee\VIRUSS~1\Mcshield.exe c:\program files\McAfee\MPF\MpfSrv.exe c:\windows\system32\nvsvc32.exe c:\program files\Dell Support Center\bin\sprtsvc.exe c:\windows\ehome\mcrdsvc.exe c:\program files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe c:\windows\ehome\ehmsas.exe c:\program files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe c:\windows\system32\dllhost.exe c:\progra~1\McAfee\MSC\mcuimgr.exe . ************************************************************************** . Completion time: 2008-12-29 19:49:16 - machine was rebooted ComboFix-quarantined-files.txt 2008-12-30 03:49:11 ComboFix2.txt 2008-12-29 06:15:34 Pre-Run: 214,854,787,072 bytes free Post-Run: 214,815,371,264 bytes free 246 --- E O F --- 2008-12-18 02:26:13