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Search Engine Pop-Up Virus
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Original Message
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Name: crye0610
Date: September 1, 2008 at 20:20:40 Pacific
Subject: Search Engine Pop-Up VirusOS: Windows XP HomeCPU/Ram: AMD Athlon ZP Processor 3Model/Manufacturer: Compaq Presario R3000 |
Comment: I'm pretty sure there's a virus on my laptop; I've tried to get rid of it but nothing so far has worked; I'd very much appreciate any help that can be offered. Symptoms: 1) If I click on a link from a google search, or yahoo search, or likely any search, (this is with both Firefox AND Internet Explorer, although Internet Explorer is in worse shape,) a new tab opens up to some seemingly random other site, usually different search engines that I've never seen before. The search link that I actually pressed never opens. 2) The computer has become much slower, various pages take longer to open up, or won't even open at all, such as trendmicro, whose "housecall" online virus detection/removal program I was going to try and use, and another site for spyware removal. I think this virus came from simply clicking on a site that should have been safe--it was some site for downloading comics, but I never even clicked on anything on the site before popups started and things seemed a bit glitchy. The problems started after that. I have run Avast on "thorough" and deleted all items it found to be infected but the problem continues. I also ran Spyware Terminator on the most thorough setting and got rid of several things it determined to be malicious, but this didn't solve anything, either. I just downloaded HijackThis v2.02 and will be able to post the log once it's done, if that should be needed/recommended. Any help would be greatly appreciated. Thanks Cam
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Response Number 1
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Name: jabuck
Date: September 2, 2008 at 14:04:45 Pacific
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Reply: (edit) Please download Malwarebytes' Anti-Malware from one of these sites: MalwareBytes1 MalwareBytes2 1. Double Click mbam-setup.exe to install the application. 2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. 3. If an update is found, it will download and install the latest version. 4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient. 5. When the scan is complete, click OK, then Show Results to view the results. 6. Make sure that everything found is checked, and click Remove Selected. 7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately. 8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. 9. Copy&Paste the entire report in your next reply. Please download and install the latest version of HijackThis v2.0.2: Download the "HijackThis" Installer from this link: Hijack This 1. Save " HJTInstall.exe" to your desktop. 2. Double click on HJTInstall.exe to run the program. 3. By default it will install to C:\Program Files\Trend Micro\HijackThis. 4. Accept the license agreement by clicking the "I Accept" button. 5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log. 6. Click "Save log" to save the log file and then the log will open in Notepad. 7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log. 8. Paste the log in your next reply. 9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.
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Response Number 2
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Name: crye0610
Date: September 2, 2008 at 15:03:50 Pacific
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Reply: (edit)OK, here's the Malware: Malwarebytes' Anti-Malware 1.26 Database version: 1104 Windows 5.1.2600 Service Pack 2 9/2/2008 2:04:02 PM mbam-log-2008-09-02 (14-04-02).txt Scan type: Quick Scan Objects scanned: 50446 Time elapsed: 6 minute(s), 36 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 12 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 8 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Trymedia Systems (Adware.Trymedia) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\system32\tdssadw.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\tdssl.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\tdssserf.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\tdssmain.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\tdssinit.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\tdsslog.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\tdssservers.dat (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\drivers\tdssserv.sys (Trojan.Agent) -> Delete on reboot. I ran it again after re-starting and it showed zero infected files. Already the search engine problem seems to be fixed-ish, although my browser is still a bit slow. I want to be thorough, though!
Here's the Hijack This log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:21:46 PM, on 9/1/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\IoctlSvc.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\Program Files\Apoint2K\Apoint.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe C:\Program Files\Corsair\Corsair Flash Voyager Utility\PLBkMon.exe C:\WINDOWS\system32\HotfixQ0306270.exe C:\WINDOWS\VM303_STI.EXE C:\Program Files\QuickTime\qttask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Nikon\PictureProject\NkbMonitor.exe C:\Program Files\Apoint2K\Apntex.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\BigFix Enterprise\BES Client\BESClientUI.exe C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe C:\Program Files\Spyware Terminator\sp_rsser.exe C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe C:\Documents and Settings\user\Desktop\HiJackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?T... R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 168.94.74.68:8080 O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [CORSAIR_PLUtil] C:\Program Files\Corsair\Corsair Flash Voyager Utility\PLBkMon.exe O4 - HKLM\..\Run: [PLFFAP] C:\WINDOWS\system32\HotfixQ0306270.exe O4 - HKLM\..\Run: [BigDog303] C:\WINDOWS\VM303_STI.EXE VIMICRO USB PC Camera (ZC0301PLH) O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide O4 - Startup: MEMonitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe O8 - Extra context menu item: Crawler Search - tbr:iemenu O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presario&pf=laptop O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} (MediaControl Class) - http://entriq.vo.llnwd.net/o1/NBCUn... O16 - DPF: {DE0FB644-C59B-46D1-B650-88BA945BC98F} - http://entriq.vo.llnwd.net/o1/NBCUn... O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: BES Client (BESClient) - BigFix Inc. - C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe -- End of file - 9898 bytes Thanks!
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Response Number 3
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Name: jabuck
Date: September 2, 2008 at 15:58:12 Pacific
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Reply: (edit)Your java is out of date and has been exploited. Download the latest version of java from this link Java Click on the JRE 6 Update 7 download button. Check the box that says: "Accept License Agreement". The page will refresh. Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop. Close any programs you may have running - especially your web browser. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the "coffee cup" icon next to it. Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions. Reboot your computer once all Java components are removed Then from your desktop double-click on jre-6u7-windows-i586-p.exe to install the newest version. Go to start> control panel> add/remove programs and uninstall this program: Crawler Then navigate to and delete this folder if found: C:\Program Files\Crawler Please download ComboFix to the desktop from one of the following links: Link1 Link 2 Link 3 Combofix is a powerful tool so follow the instructions exactly or you could damage your computer. Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with Combofix and remove some of its embedded files which may cause "unpredictable results". Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. To run Combofix in your case do the following: 1. Go offline, turn off Avast antivirus and Spyware Terminator. 2. Run Combofix and save its log. 3. Restart the computer to get the antivirus running, leave Spyware Terminator off for now please. 4. Post the combofix log. Remember to re-enable the protection again afterwards before connecting to the Internet. Double-click combofix.exe Follow the prompts. (Don't click on the window while the program is running or move the mouse, it will cause your system to hang.) Please post the log it produces. Your java is out of date and has been exploited. Download the latest version of java from this link Java Click on the JRE 6 Update 7 download button. Check the box that says: "Accept License Agreement". The page will refresh. Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop. Close any programs you may have running - especially your web browser. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the "coffee cup" icon next to it. Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions. Reboot your computer once all Java components are removed Then from your desktop double-click on jre-6u7-windows-i586-p.exe to install the newest version. Go to start> control panel> add/remove programs and uninstall this program: Crawler Then navigate to and delete this folder if found: C:\Program Files\Crawler Please download ComboFix to the desktop from one of the following links: Link1 Link 2 Link 3 Combofix is a powerful tool so follow the instructions exactly or you could damage your computer. Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with Combofix and remove some of its embedded files which may cause "unpredictable results". Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. To run Combofix in your case do the following: 1. Go offline, turn off Avast antivirus and Spyware Terminator. 2. Run Combofix and save its log. 3. Restart the computer to get the antivirus running, leave Spyware Terminator off for now please. 4. Post the combofix log. Remember to re-enable the protection again afterwards before connecting to the Internet. Double-click combofix.exe Follow the prompts. (Don't click on the window while the program is running or move the mouse, it will cause your system to hang.) Please post the log it produces. Your java is out of date and has been exploited. Download the latest version of java from this link Java Click on the JRE 6 Update 7 download button. Check the box that says: "Accept License Agreement". The page will refresh. Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop. Close any programs you may have running - especially your web browser. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the "coffee cup" icon next to it. Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions. Reboot your computer once all Java components are removed Then from your desktop double-click on jre-6u7-windows-i586-p.exe to install the newest version. Go to start> control panel> add/remove programs and uninstall this program: Crawler Then navigate to and delete this folder if found: C:\Program Files\Crawler Please download ComboFix to the desktop from one of the following links: Link1 Link 2 Link 3 Combofix is a powerful tool so follow the instructions exactly or you could damage your computer. Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with Combofix and remove some of its embedded files which may cause "unpredictable results". Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. To run Combofix in your case do the following: 1. Go offline, turn off Avast antivirus and Spyware Terminator. 2. Run Combofix and save its log. 3. Restart the computer to get the antivirus running, leave Spyware Terminator off for now please. 4. Post the combofix log. Remember to re-enable the protection again afterwards before connecting to the Internet. Double-click combofix.exe Follow the prompts. (Don't click on the window while the program is running or move the mouse, it will cause your system to hang.) Please post the log it produces.
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Response Number 4
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Name: crye0610
Date: September 2, 2008 at 17:37:22 Pacific
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Reply: (edit)Here's the ComboFix log: ComboFix 08-09-01.03 - user 2008-09-02 16:46:34.1 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.208 [GMT -7:00] Running from: C:\Documents and Settings\user\Desktop\ComboFix.exe * Created a new restore point [color=red][b]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/b][/color] . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . C:\Documents and Settings\Guest\Application Data\macromedia\Flash Player\#SharedObjects\CDKBBNU9\interclick.com C:\Documents and Settings\Guest\Application Data\macromedia\Flash Player\#SharedObjects\CDKBBNU9\interclick.com\ud.sol C:\Documents and Settings\Guest\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com C:\Documents and Settings\Guest\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com\settings.sol C:\Documents and Settings\user\Application Data\FunWebProducts C:\Documents and Settings\user\Application Data\FunWebProducts\Data\user\avatar.dat C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\bin.clearspring.com C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\bin.clearspring.com\clearspring.sol C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\interclick.com C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\interclick.com\ud.sol C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\static.youku.com C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\static.youku.com\v\swf\qplayer.swf\youku.sol C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\static.youku.com\v1.0.0213\v\swf\qplayer.swf\youku.sol C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\static.youku.com\v1.0.0255\v\swf\qplayer.swf\qplayer.sol C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\static.youku.com\v1.0.0284\v\swf\qplayer.swf\qplayer.sol C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\static.youku.com\v1.0.0288\v\swf\qplayer.swf\qplayer.sol C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\static.youku.com\v1.0.0305\v\swf\qplayer.swf\qplayer.sol C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\viewer.youku.com C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\viewer.youku.com\youkuSavedVolume.sol C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\www.youku.com C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\www.youku.com\qplayerSavedData.sol C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\www.youku.com\v\swf\qplayer.swf\youku.sol C:\Documents and Settings\user\Application Data\macromedia\Flash Player\#SharedObjects\8H532BXW\www.youku.com\youkuSavedVolume.sol C:\Documents and Settings\user\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#bin.clearspring.com C:\Documents and Settings\user\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#bin.clearspring.com\settings.sol C:\Documents and Settings\user\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com C:\Documents and Settings\user\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com\settings.sol C:\Documents and Settings\user\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#static.youku.com C:\Documents and Settings\user\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#static.youku.com\settings.sol C:\Documents and Settings\user\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#viewer.youku.com C:\Documents and Settings\user\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#viewer.youku.com\settings.sol C:\Documents and Settings\user\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.youku.com C:\Documents and Settings\user\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.youku.com\settings.sol C:\Program Files\Mozilla Firefox\plugins\npclntax.dll C:\WINDOWS\system32\windows_update.exe C:\WINDOWS\temp\perflib_perfdata_1cc.dat . ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . -------\Legacy_TDSSSERV -------\Service_TDSSserv ((((((((((((((((((((((((( Files Created from 2008-08-02 to 2008-09-02 ))))))))))))))))))))))))))))))) .
2008-09-02 16:29 . 2008-09-02 16:29 73,728 --a------ C:\WINDOWS\system32\javacpl.cpl 2008-09-02 16:16 . 2008-09-02 16:29 410,976 --a------ C:\WINDOWS\system32\deploytk.dll 2008-09-02 14:04 . 2008-09-02 14:04 61,440 --a------ C:\WINDOWS\system32\drivers\wltgi.sys 2008-09-02 13:33 . 2008-09-02 13:33 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware 2008-09-02 13:33 . 2008-09-02 13:33 <DIR> d-------- C:\Documents and Settings\user\Application Data\Malwarebytes 2008-09-02 13:33 . 2008-09-02 13:33 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes 2008-09-02 13:33 . 2008-09-02 00:26 38,528 --a------ C:\WINDOWS\system32\drivers\mbamswissarmy.sys 2008-09-02 13:33 . 2008-09-02 00:25 17,200 --a------ C:\WINDOWS\system32\drivers\mbam.sys 2008-09-01 13:20 . 2008-09-02 16:45 <DIR> d-------- C:\Program Files\Spyware Terminator 2008-09-01 13:20 . 2008-09-02 16:45 <DIR> d-------- C:\Documents and Settings\user\Application Data\Spyware Terminator 2008-09-01 13:20 . 2008-09-01 19:44 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spyware Terminator 2008-09-01 13:20 . 2008-09-01 13:20 141,312 --a------ C:\WINDOWS\system32\drivers\sp_rsdrv2.sys 2008-08-16 00:33 . 2008-08-16 00:33 23 --a------ C:\WINDOWS\VI20.set 2008-08-16 00:22 . 2008-08-16 00:23 <DIR> d-------- C:\Documents and Settings\user\Application Data\ArcSoft . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2008-09-02 23:29 --------- d-----w C:\Program Files\Java 2008-08-19 00:00 --------- d-----w C:\Documents and Settings\user\Application Data\Azureus 2008-08-16 21:57 --------- d-----w C:\Program Files\Azureus 2008-07-30 23:06 --------- d-----w C:\Program Files\Bethesda Softworks 2008-07-30 00:17 --------- d-----w C:\Program Files\StepMania CVS 2008-07-29 04:16 --------- d-----w C:\Documents and Settings\user\Application Data\GameHouse 2008-07-29 04:16 --------- d-----w C:\Documents and Settings\All Users\Application Data\n7-89-o9-3r-4t-r9 2008-07-29 00:33 --------- d-----w C:\Program Files\Sonic . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 1694208] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 15360] "swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-23 68856] "Veoh"="C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" [2008-04-01 3587120] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952] "PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168] "PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168] "Apoint"="C:\Program Files\Apoint2K\Apoint.exe" [2003-10-07 159744] "NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2004-04-07 4730880] "eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-07-30 286720] "UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592] "HP Software Update"="c:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" [2002-12-17 49152] "CORSAIR_PLUtil"="C:\Program Files\Corsair\Corsair Flash Voyager Utility\PLBkMon.exe" [2005-11-28 94208] "PLFFAP"="C:\WINDOWS\system32\HotfixQ0306270.exe" [2004-02-16 45056] "BigDog303"="C:\WINDOWS\VM303_STI.EXE" [2005-10-25 61440] "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-10-25 282624] "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2006-10-30 256576] "DAEMON Tools"="C:\Program Files\DAEMON Tools\daemon.exe" [2006-11-12 157592] "MSPY2002"="C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392] "TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2008-05-11 185896] "dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-08-03 122939] "SpywareTerminator"="C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe" [2008-09-01 1783808] "SunJavaUpdateSched"="C:\Program Files\Java\jre6\bin\jusched.exe" [2008-09-02 144792] "AGRSMMSG"="AGRSMMSG.exe" [2005-03-04 C:\WINDOWS\AGRSMMSG.exe] "nwiz"="nwiz.exe" [2004-04-07 C:\WINDOWS\system32\nwiz.exe] C:\Documents and Settings\user\Start Menu\Programs\Startup\ MEMonitor.lnk - C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe [2008-01-05 947544] C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696] NkbMonitor.exe.lnk - C:\Program Files\Nikon\PictureProject\NkbMonitor.exe [2006-05-05 118784] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "msacm.mpegacm"= mpegacm.acm "msacm.ulmp3acm"= ulmp3acm.acm "msacm.dvacm"= C:\PROGRA~1\COMMON~1\ULEADS~1\vio\dvacm.acm [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "C:\\Program Files\\Mozilla Firefox\\firefox.exe"= "C:\\Program Files\\StepMania CVS\\Program\\StepMania.exe"= "C:\\Program Files\\Trillian\\trillian.exe"= "C:\\Program Files\\myTunes Redux\\mDNSResponder.exe"= "C:\\Program Files\\iTunes\\iTunes.exe"= "C:\\Program Files\\Real\\RealPlayer\\realplay.exe"= "C:\\Program Files\\Veoh Networks\\Veoh\\VeohClient.exe"= "C:\\Program Files\\Azureus\\Azureus.exe"= [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List] "52311:UDP"= 52311:UDP:171.64.0.0/255.252.0.0,172.24.0.0/255.252.0.0:Enabled:BigFix Enterprise Client (UDP) "52311:TCP"= 52311:TCP:171.64.0.0/255.252.0.0,172.24.0.0/255.252.0.0:Enabled:BigFix Enterprise Client (TCP) R0 PLFF;USB Flash Disk Driver;C:\WINDOWS\system32\Drivers\PLFF.sys [2004-02-16 7424] R1 aswSP;avast! Self Protection;C:\WINDOWS\system32\drivers\aswSP.sys [2008-07-19 78416] R1 sp_rsdrv2;Spyware Terminator Driver 2;C:\WINDOWS\system32\drivers\sp_rsdrv2.sys [2008-09-01 141312] R2 aswFsBlk;aswFsBlk;C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2008-07-19 20560] R2 JavaQuickStarterService;Java Quick Starter;C:\Program Files\Java\jre6\bin\jqs.exe [2008-09-02 147456] S3 kbeepm;kbeepm;C:\DOCUME~1\user\LOCALS~1\Temp\kbeepm.sys [ ] [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F] \Shell\AutoRun\command - F:\AutoRunMorrowind.exe \Shell\install\command - F:\Setup.exe [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{05d2e32c-5e8a-11dd-b3b2-000fb041b6c3}] \Shell\AutoRun\command - F:\AutoRunMorrowind.exe \Shell\install\command - F:\Setup.exe . Contents of the 'Scheduled Tasks' folder . . ------- Supplementary Scan ------- . FireFox -: Profile - C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\p6iuqj3z.default\ FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://www.yahoo.com/ . ************************************************************************** catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-09-02 16:56:09 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . r Running Proce . C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\IoctlSvc.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\Program Files\Spyware Terminator\sp_rsser.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\Program Files\BigFix Enterprise\BES Client\BESClientUI.exe C:\Program Files\Apoint2K\ApntEx.exe C:\Program Files\iPod\bin\iPodService.exe . ************************************************************************** . Completion time: 2008-09-02 17:09:49 - machine was rebooted ComboFix-quarantined-files.txt 2008-09-03 00:09:40 Pre-Run: 12,192,518,144 bytes free Post-Run: 14,429,683,712 bytes free 187 --- E O F --- 2008-09-01 20:11:32 Everything is working much better now; thanks for everything so far!
Report Offensive Follow Up For Removal
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Response Number 5
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Name: jabuck
Date: September 2, 2008 at 18:22:31 Pacific
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Reply: (edit)Open Notepad and copy/paste everything between the X"s into it and make sure the first word (such as KILLALL, Or File, etc.) is at the very top of the page. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX KILLALL:: Driver:: kbeepm File:: C:\DOCUME~1\user\LOCALS~1\Temp\kbeepm.sys C:\Documents and Settings\All Users\Application Data\n7-89-o9-3r-4t-r9 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Go to File on the top bar and choose" Save As", Change the "Save As Type" to All Files, Name it CFScript.txt then save it to your desktop. Then drag/drop the CFScript.txt onto ComboFix.exe (the red symbol on your desktop) if combofix does not auto start click "run". Please go to Virus Total and upload the following file for analysis: C:\WINDOWS\system32\drivers\wltgi.sys
Use the browse button at the site to find the file, once you find the file double click it and it should appear in the empty space to the left of the browse button> click "send file". Post the results in your reply. Post a new Combofix log.
Report Offensive Follow Up For Removal
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Response Number 6
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Name: crye0610
Date: September 3, 2008 at 13:54:32 Pacific
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Reply: (edit)Here's the new Combofix log: ComboFix 08-09-01.03 - user 2008-09-03 12:42:46.2 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.274 [GMT -7:00] Running from: C:\Documents and Settings\user\Desktop\ComboFix.exe Command switches used :: C:\Documents and Settings\user\Desktop\CFScript.txt * Created a new restore point [color=red][b]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/b][/color] . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . -------\Legacy_KBEEPM -------\Service_kbeepm ((((((((((((((((((((((((( Files Created from 2008-08-03 to 2008-09-03 ))))))))))))))))))))))))))))))) .
2008-09-02 16:29 . 2008-09-02 16:29 73,728 --a------ C:\WINDOWS\system32\javacpl.cpl 2008-09-02 16:16 . 2008-09-02 16:29 410,976 --a------ C:\WINDOWS\system32\deploytk.dll 2008-09-02 14:04 . 2008-09-02 14:04 61,440 --a------ C:\WINDOWS\system32\drivers\wltgi.sys 2008-09-02 13:33 . 2008-09-02 13:33 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware 2008-09-02 13:33 . 2008-09-02 13:33 <DIR> d-------- C:\Documents and Settings\user\Application Data\Malwarebytes 2008-09-02 13:33 . 2008-09-02 13:33 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes 2008-09-02 13:33 . 2008-09-02 00:26 38,528 --a------ C:\WINDOWS\system32\drivers\mbamswissarmy.sys 2008-09-02 13:33 . 2008-09-02 00:25 17,200 --a------ C:\WINDOWS\system32\drivers\mbam.sys 2008-09-01 13:20 . 2008-09-03 11:30 <DIR> d-------- C:\Program Files\Spyware Terminator 2008-09-01 13:20 . 2008-09-03 11:26 <DIR> d-------- C:\Documents and Settings\user\Application Data\Spyware Terminator 2008-09-01 13:20 . 2008-09-03 11:30 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spyware Terminator 2008-09-01 13:20 . 2008-09-01 13:20 141,312 --a------ C:\WINDOWS\system32\drivers\sp_rsdrv2.sys 2008-08-16 00:33 . 2008-08-16 00:33 23 --a------ C:\WINDOWS\VI20.set 2008-08-16 00:22 . 2008-08-16 00:23 <DIR> d-------- C:\Documents and Settings\user\Application Data\ArcSoft . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2008-09-02 23:29 --------- d-----w C:\Program Files\Java 2008-08-19 00:00 --------- d-----w C:\Documents and Settings\user\Application Data\Azureus 2008-08-16 21:57 --------- d-----w C:\Program Files\Azureus 2008-07-30 23:06 --------- d-----w C:\Program Files\Bethesda Softworks 2008-07-30 00:17 --------- d-----w C:\Program Files\StepMania CVS 2008-07-29 04:16 --------- d-----w C:\Documents and Settings\user\Application Data\GameHouse 2008-07-29 04:16 --------- d-----w C:\Documents and Settings\All Users\Application Data\n7-89-o9-3r-4t-r9 2008-07-29 00:33 --------- d-----w C:\Program Files\Sonic . ((((((((((((((((((((((((((((( snapshot@2008-09-02_17.09.15.04 ))))))))))))))))))))))))))))))))))))))))) . - 2008-09-02 23:55:33 16,384 ----a-w C:\WINDOWS\Temp\Cookies\index.dat + 2008-09-03 20:09:09 16,384 ----a-w C:\WINDOWS\Temp\Cookies\index.dat - 2008-09-02 23:57:11 32,768 ----a-w C:\WINDOWS\Temp\History\History.IE5\index.dat + 2008-09-03 20:10:18 32,768 ----a-w C:\WINDOWS\Temp\History\History.IE5\index.dat + 2008-09-03 19:50:52 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_5dc.dat + 2008-09-03 19:50:52 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_788.dat - 2008-09-02 23:55:35 32,768 ----a-w C:\WINDOWS\Temp\Temporary Internet Files\Content.IE5\index.dat + 2008-09-03 20:09:10 32,768 ----a-w C:\WINDOWS\Temp\Temporary Internet Files\Content.IE5\index.dat . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 1694208] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 15360] "swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-23 68856] "Veoh"="C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" [2008-04-01 3587120] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952] "PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168] "PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168] "Apoint"="C:\Program Files\Apoint2K\Apoint.exe" [2003-10-07 159744] "NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2004-04-07 4730880] "eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-07-30 286720] "UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592] "HP Software Update"="c:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" [2002-12-17 49152] "CORSAIR_PLUtil"="C:\Program Files\Corsair\Corsair Flash Voyager Utility\PLBkMon.exe" [2005-11-28 94208] "PLFFAP"="C:\WINDOWS\system32\HotfixQ0306270.exe" [2004-02-16 45056] "BigDog303"="C:\WINDOWS\VM303_STI.EXE" [2005-10-25 61440] "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-10-25 282624] "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2006-10-30 256576] "DAEMON Tools"="C:\Program Files\DAEMON Tools\daemon.exe" [2006-11-12 157592] "MSPY2002"="C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392] "TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2008-05-11 185896] "dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-08-03 122939] "SpywareTerminator"="C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe" [2008-09-01 1783808] "SunJavaUpdateSched"="C:\Program Files\Java\jre6\bin\jusched.exe" [2008-09-02 144792] "AGRSMMSG"="AGRSMMSG.exe" [2005-03-04 C:\WINDOWS\AGRSMMSG.exe] "nwiz"="nwiz.exe" [2004-04-07 C:\WINDOWS\system32\nwiz.exe] C:\Documents and Settings\user\Start Menu\Programs\Startup\ MEMonitor.lnk - C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe [2008-01-05 947544] C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696] NkbMonitor.exe.lnk - C:\Program Files\Nikon\PictureProject\NkbMonitor.exe [2006-05-05 118784] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "msacm.mpegacm"= mpegacm.acm "msacm.ulmp3acm"= ulmp3acm.acm "msacm.dvacm"= C:\PROGRA~1\COMMON~1\ULEADS~1\vio\dvacm.acm [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "C:\\Program Files\\Mozilla Firefox\\firefox.exe"= "C:\\Program Files\\StepMania CVS\\Program\\StepMania.exe"= "C:\\Program Files\\Trillian\\trillian.exe"= "C:\\Program Files\\myTunes Redux\\mDNSResponder.exe"= "C:\\Program Files\\iTunes\\iTunes.exe"= "C:\\Program Files\\Real\\RealPlayer\\realplay.exe"= "C:\\Program Files\\Veoh Networks\\Veoh\\VeohClient.exe"= "C:\\Program Files\\Azureus\\Azureus.exe"= [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List] "52311:UDP"= 52311:UDP:171.64.0.0/255.252.0.0,172.24.0.0/255.252.0.0:Enabled:BigFix Enterprise Client (UDP) "52311:TCP"= 52311:TCP:171.64.0.0/255.252.0.0,172.24.0.0/255.252.0.0:Enabled:BigFix Enterprise Client (TCP) R0 PLFF;USB Flash Disk Driver;C:\WINDOWS\system32\Drivers\PLFF.sys [2004-02-16 7424] R1 aswSP;avast! Self Protection;C:\WINDOWS\system32\drivers\aswSP.sys [2008-07-19 78416] R1 sp_rsdrv2;Spyware Terminator Driver 2;C:\WINDOWS\system32\drivers\sp_rsdrv2.sys [2008-09-01 141312] R2 aswFsBlk;aswFsBlk;C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2008-07-19 20560] R2 JavaQuickStarterService;Java Quick Starter;C:\Program Files\Java\jre6\bin\jqs.exe [2008-09-02 147456] [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F] \Shell\AutoRun\command - F:\AutoRunMorrowind.exe \Shell\install\command - F:\Setup.exe [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{05d2e32c-5e8a-11dd-b3b2-000fb041b6c3}] \Shell\AutoRun\command - F:\AutoRunMorrowind.exe \Shell\install\command - F:\Setup.exe . Contents of the 'Scheduled Tasks' folder . ************************************************************************** catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-09-03 13:09:32 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . r Running Proce . C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\IoctlSvc.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\Program Files\Spyware Terminator\sp_rsser.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\Program Files\BigFix Enterprise\BES Client\BESClientUI.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Apoint2K\ApntEx.exe . ************************************************************************** . Completion time: 2008-09-03 13:23:16 - machine was rebooted ComboFix-quarantined-files.txt 2008-09-03 20:23:08 ComboFix2.txt 2008-09-03 00:09:51 Pre-Run: 14,403,964,928 bytes free Post-Run: 14,397,878,272 bytes free 157 --- E O F --- 2008-09-01 20:11:32 And here's the Virus Total analysis:
Antivirus Version Last Update Result AhnLab-V3 2008.9.3.0 2008.09.03 - AntiVir 7.8.1.23 2008.09.03 - Authentium 5.1.0.4 2008.09.03 - Avast 4.8.1195.0 2008.09.03 - AVG 8.0.0.161 2008.09.03 - BitDefender 7.2 2008.09.03 - CAT-QuickHeal 9.50 2008.09.02 - ClamAV 0.93.1 2008.09.03 - DrWeb 4.44.0.09170 2008.09.03 - eSafe 7.0.17.0 2008.09.03 - eTrust-Vet 31.6.6066 2008.09.03 - Ewido 4.0 2008.09.03 - F-Prot 4.4.4.56 2008.09.03 - F-Secure 8.0.14332.0 2008.09.03 - Fortinet 3.14.0.0 2008.09.03 - GData 19 2008.09.03 - Ikarus T3.1.1.34.0 2008.09.03 - K7AntiVirus 7.10.439 2008.09.03 Trojan.Win32.Malware.2 Kaspersky 7.0.0.125 2008.09.03 - McAfee 5376 2008.09.03 - Microsoft 1.3903 2008.09.03 - NOD32v2 3412 2008.09.03 - Norman 5.80.02 2008.09.03 - Panda 9.0.0.4 2008.09.03 - PCTools 4.4.2.0 2008.09.03 - Prevx1 V2 2008.09.03 - Rising 20.60.21.00 2008.09.03 - Sophos 4.33.0 2008.09.03 - Sunbelt 3.1.1592.1 2008.08.30 - Symantec 10 2008.09.03 - TheHacker 6.3.0.8.070 2008.09.02 - TrendMicro 8.700.0.1004 2008.09.03 - VBA32 3.12.8.4 2008.09.02 - ViRobot 2008.9.2.1361 2008.09.03 - VirusBuster 4.5.11.0 2008.09.03 - Webwasher-Gateway 6.6.2 2008.09.03 - Additional information File size: 61440 bytes MD5...: 589312a3b46721c5a751e4d5222a89be SHA1..: 3a497d3968a4f6e3c648d196da38e5f98e75ec30 SHA256: 03cbe6df7f5605a3659ffe27a1184a8d9066436a17d7bac9cceb122de74f69ae SHA512: c8abe050c97efe34541c3ef293a750e34b82117ae41f41d83db1f1489eb5d776 a1d59d0b4a1e13536e5bebda630693daf4be66cc386f587a69288c76df98cf7b PEiD..: - TrID..: File type identification Clipper DOS Executable (33.3%) Generic Win/DOS Executable (33.0%) DOS Executable Generic (33.0%) VXD Driver (0.5%) Autodesk FLIC Image File (extensions: flc, fli, cel) (0.1%) PEInfo: PE Structure information ( base data ) entrypointaddress.: 0x1d394 timedatestamp.....: 0x476b398b (Fri Dec 21 03:56:59 2007) machinetype.......: 0x14c (I386) ( 5 sections ) name viradd virsiz rawdsiz ntrpy md5 .text 0x400 0xd756 0xd780 5.52 e0dc8fff10e3a7c6343455cd02a67954 .rdata 0xdb80 0x10e 0x180 3.44 d2fd0bc28e070ccc67879e04b7cd5302 .data 0xdd00 0xc0 0x100 0.04 66a415a49d751cb335895306ecfb3389 INIT 0xde00 0x376 0x380 5.17 79cc3d62ef3ba8053786e08dc9b6cddc .reloc 0xe180 0xe2c 0xe80 6.60 4f845320301140370066cbceee4c5e4c ( 1 imports ) > ntoskrnl.exe: ZwWriteFile, wcslen, RtlUpcaseUnicodeChar, ZwClose, ZwCreateFile, RtlInitUnicodeString, wcscat, wcscpy, _wcsicmp, ZwQueryValueKey, ZwOpenKey, ZwDeleteKey, swprintf, ZwEnumerateKey, ExFreePoolWithTag, DbgPrint, ExAllocatePoolWithTag, RtlPrefixUnicodeString, RtlDeleteRegistryValue, ZwSetValueKey, RtlWriteRegistryValue, ZwEnumerateValueKey, ZwOpenFile, ZwSetInformationFile, KeTickCount, ZwQueryInformationFile, KeBugCheck, MmGetSystemRoutineAddress, ZwFlushKey, PsTerminateSystemThread, KeSetPriorityThread, KeGetCurrentThread, RtlCheckRegistryKey, KeDelayExecutionThread, ZwReadFile, PsCreateSystemThread, PsGetVersion ( 0 exports )
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Response Number 7
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Name: jabuck
Date: September 3, 2008 at 15:02:17 Pacific
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Reply: (edit)Open Notepad and copy/paste everything between the X"s into it and make sure the first word (such as KILLALL, Or File, etc.) is at the very top of the page. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX File:: C:\WINDOWS\system32\drivers\wltgi.sys XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Go to File on the top bar and choose" Save As", Change the "Save As Type" to All Files, Name it CFScript.txt then save it to your desktop. Then drag/drop the CFScript.txt onto ComboFix.exe (the red symbol on your desktop) if combofix does not auto start click "run". Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok. Download ATF Cleaner from this link: http://www.majorgeeks.com/ATF_Cleaner_d4949.html Run ATF-Cleaner Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. Run an online scan with Kaspersky from the following link: Kaspersky Online Scanner Note: If you have used this particular scanner before, you MAY HAVE YO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component Click Yes, when prompted to install its ActiveX component. (Note.. for Internet Explorer 7 users: If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.) The program launches and downloads the latest definition files. Once the files are downloaded click on Next Click on Scan Settings and configure as follows: Scan using the following Anti-Virus database: Extended Scan Options: Scan Archives Scan Mail Base Click OK and, under select a target to scan, select My Computer When the scan is done, in the Scan is completed window (below), any infection is displayed. There is no option to clean/disinfect, however, we need to analyze the information on the report. To obtain the report: Click on: Save Report As (above - red blinking arrow) Next, in the Save as prompt, Save in area, select: Desktop In the File name area, use KScan, or something similar In Save as type, click the drop arrow and select: Text file [*.txt] Then, click: Save Please post the Kaspersky Online Scanner Report in your reply.
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Response Number 8
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Name: Bball28
Date: September 3, 2008 at 16:00:44 Pacific
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Reply: (edit)I may have a similar problem as well. I have all of your symptoms on a laptop as well. I also noticed after I discovered the problem, when I downloaded new virus detection software and adware programs the install would not work from the desktop. I received a message saying the install was corrupt. I was able to install the files via a USB key. Did you also experience the same problem? Does anyone know if I would be able to follow the same steps to fix my issue? Bball28
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Response Number 10
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Name: crye0610
Date: September 4, 2008 at 01:30:33 Pacific
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Reply: (edit)For some reason I can't get the ATF-cleaner, from any of the mirrors or even on another computer; it always downloads in a split second (way too fast) and then says the file can't be opened, I don't have permission, or something. But the Kaspersky Online Scanner report (which took forever 0_0) is right here: ---------------------- KASPERSKY ONLINE SCANNER 7 REPORT Thursday, September 4, 2008 Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Wednesday, September 03, 2008 23:31:57 Records in database: 1189161 ---------------------- Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yes Scan area - My Computer: C:\ D:\ E:\ Scan statistics: Files scanned: 272331 Threat name: 2 Infected objects: 21 Suspicious objects: 0 Duration of the scan: 05:34:28 File name / Threat name / Threats count C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\cache\6.0\52\1c9644b4-23416821 Infected: Exploit.Java.Gimsh.b 1 C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-6d3811e3-4f926611.zip Infected: Exploit.Java.Gimsh.b 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\89ATCVEX\ac[1].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\89ATCVEX\ac[2].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\89ATCVEX\ac[3].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\89ATCVEX\ac[4].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\89ATCVEX\ac[5].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\89ATCVEX\ac[6].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\89ATCVEX\ac[7].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\EN0NQXGL\ac[1].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\EN0NQXGL\ac[2].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\EN0NQXGL\sports_1[1].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GZIJ2L45\ac[1].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GZIJ2L45\ac[2].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GZIJ2L45\boomj[1].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GZIJ2L45\CA852V4P.htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GZIJ2L45\cb[1].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\IJ2L456P\ac[1].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\IJ2L456P\ac[2].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\IJ2L456P\ac[3].htm Infected: Trojan-Downloader.JS.Agent.cnn 1 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\IJ2L456P\ac[4].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
The selected area was scanned. Small additional question: would plugging in an external hard drive, and/or opening things off of it, and/or copying .htm/.html files from my computer to the external drive be dangerous, infect my external drive with something, do you think? Thanks you so much for all of your fantastic help so far!
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Response Number 11
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Name: jabuck
Date: September 4, 2008 at 15:56:10 Pacific
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Reply: (edit)Go to start> control Panel> java> general> settings> delete files>ok. Download CCleaner from the following link to your desktop: CCleaner 1. Run the CCleaner installer. 2. During installation process, please UNCHECK "Add CCleaner Yahoo! Toolbar". 3. Please do NOT run a scan yet! 4. Now, open CCleaner: a. Click the "Windows" tab. 5. Select the following: a. Check everything under the "Internet Explorer" section. b. Check everything under the "Windows Explorer" section. c. Check everything under the "System" section. d. Check ONLY "Old Prefetch data" under the "Advanced" section. 6. Then, click the "Applications" tab: a.CHECK everything there. 7. Next, click the "Options" button in the left pane, then click the "Advanced" button: a. CHECK : "Only delete files in Windows Temp folders older than 48 hours". 8. Next, click the "Cleaner" button in the left pane, then click the "Run Cleaner" button (bottom right), click "OK" at the prompt. 9. When done, please exit CCleaner. CAUTION: Please do NOT use the "Issues" button in the left pane. This is a built-in registry cleaner. If you don’t know how to use it, you may cause irreparable damage to your system. Go to start> run> type in combofix /u (note the space after combofix) then press enter. This will remove Combofix. Go to start> control panel> add/remove programs and uninstall Hijack This. Be sure to restart your antispyware program. Let us know how the computer is operating.
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Response Number 12
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Name: crye0610
Date: September 4, 2008 at 19:38:28 Pacific
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Reply: (edit)It seems to be operating just fine, now! Thank you so much! So, is it relatively safe to resume normal operations? Plug in an external hard-drive, etc.?
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Response Number 13
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Name: jabuck
Date: September 4, 2008 at 20:02:53 Pacific
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Reply: (edit)Go to start> run> type in combofix /u (note the space after combofix) then press enter. Give it a minute. This should uninstall combofix. Yes you can resume normal operations, glad we could help.
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