Rundll virus

April 6, 2011 at 12:27:07
Specs: Windows 7
My friend and my daughters computer both seem to have the same virus. I can't get the anyti vrus to work on either even in Safe mode. Can't enter into control panel and many other programs aren't working. Hers is Win 7 and his is XP. Any ideas

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April 8, 2011 at 16:20:47
Start with MBAM, the tricks used to get it to run, can be used on any program.

Malwarebytes' Anti-Malware ( MBAM )
Error codes
Common Issues, Questions, and their Solutions, Frequently Asked Questions.
VIPRE Rescue Program
Try it in Safe mode with Networking.
If it won't run, rename the downloaded mbam-setup.exe file to mb.exe to help work around certain malware that will block it from being run.
If it still will not run.
1: Go to Control Panel > Programs and Features and uninstall Malwarebytes.
Next redownload Malwarebytes but rename it before you download it to your desktop. As you are in the process of downloading when you get to the point that the "enter name of file to save to" box appears, in the "filename" slot, rename mbam-setup.exe to something.exe, then click Save.
If it installed but will not run, navigate to this folder:
2: C:\Programs Files\Malwarebytes' AntiMalware
At the top of the page, Tools > Folder Options > View, click > Show hidden files and folders and untick > Hide extensions for known file types.
How to see hidden files in Windows
Rename all the .exe files in the Malwarebytes' Anti-Malware folder and try to run it again.
When it opens, update 1st.
If it won't update after installing, update manually.
Download & install.

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April 9, 2011 at 07:50:13
Thanks for your speedy reply. I will try this when I get home

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