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getting new hardware found message, looked in device manager and found the Root\legacy_npf\0000. i found on this web page a solution for someone else and was hoping someone can help me out here.
i downloaded hijack this and will supply it upon request.
Can anyone help. it would be greatly appreciated!
Thanks,

Please download Malwarebytes' Anti-Malware from one of these sites:
1. Double Click mbam-setup.exe to install the application.
2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
3. If an update is found, it will download and install the latest version.
4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient.
5. When the scan is complete, click OK, then Show Results to view the results.
6. Make sure that everything found is checked, and click Remove Selected.
7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
9. Copy&Paste the entire report in your next reply.
Please download and install the latest version of HijackThis v2.0.2:
Download the "HijackThis" Installer from this link:
Hijack This
1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.Open notepad (Start Menu > Run > Type notepad and press "ok".
Copy and paste everything into notepad between the x's making regedit4 the top line.
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
REGEDIT4
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\npf]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\npf]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\npf]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_NPF]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_NPF]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_NPF]XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Go to File on the top bar and choose" Save As", Change the "Save As Type" to All Files, Name it Fix.reg then save it to your desktop.
Double click Fix.reg (or right click and choose Merge) and it will ask if you want to merge the contents into the registry, choose Yes.

Thank you for getting back to me.
I do not have access to the computer all the time. It is a friend of mine and will only be able to work on the computer when they are home.
I hope to download the malwarebytes tonight and send off the log information to you.do you want me to do the Regedit4 fix before or after i run malwarebuytes?
Thanks again

Here is the log file from the Malwarebytes
Malwarebytes' Anti-Malware 1.28
Database version: 1222
Windows 5.1.2600 Service Pack 39/30/2008 8:51:11 PM
mbam-log-2008-09-30 (20-51-11).txtScan type: Quick Scan
Objects scanned: 64655
Time elapsed: 10 minute(s), 12 second(s)Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0Memory Processes Infected:
(No malicious items detected)Memory Modules Infected:
(No malicious items detected)Registry Keys Infected:
(No malicious items detected)Registry Values Infected:
(No malicious items detected)Registry Data Items Infected:
(No malicious items detected)Folders Infected:
(No malicious items detected)Files Infected:
(No malicious items detected)here is the log file from hijack this
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:30:25 PM, on 9/29/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: NormalRunning processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\mmc.exe
C:\Program Files\Java\jre1.6.0_06\bin\jucheck.exe
C:\Program Files\Symantec AntiVirus\VPC32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\regedit.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-701562422-3282737884-2221949950-1013\..\Run: [Sonic RecordNow!] (User 'LogMeInRemoteUser')
O4 - HKUS\S-1-5-21-701562422-3282737884-2221949950-1013\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup (User 'LogMeInRemoteUser')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Image Transfer.lnk = C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/pr...
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD42/J...
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://longsdrugs.digitalcameradeve...
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe--
End of file - 10740 bytes
I will wait for your reply.
thanks again for your assistance here!

Your java is out of date and may get exploited.
Download the latest version of java from this link Java
Click on the JRE 6 Update 7 download button.
Check the box that says: "Accept License Agreement". The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the "coffee cup" icon next to it.
Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed
Then from your desktop double-click on jre-6u7-windows-i586-p.exe to install the newest version.Please download ComboFix to the desktop from one of the following links:
Combofix is a powerful tool so follow the instructions exactly or you could damage your computer.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with Combofix and remove some of its embedded files which may cause "unpredictable results".
Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.In your case to run Combofix do the following:
1. Go offline turn off your Norton antivirus, Spybot, Windows Defender, Spyware Doctor, Ad-Aware and any other antispyware that you may have.
2. Run Combofix and save its log.
3. Restart the computer to get the antivirus running again but leave the antispyware programs off until we get the computer cleaned.
4. Post the Combofix log.
Remember to re-enable the protection again afterwards before connecting to the Internet.
Double-click combofix.exe
Follow the prompts.
(Don't click on the window while the program is running or move the mouse, it will cause your system to hang.)
Please post the log it produces.

I will do as you instructed, however I will not be able to do it until Thursday night. I can not get to the users system until than.
Thanks again for your assistance in this matter. :)

I had to do the Combo fix two times. first ttime i had disable all items that you mentioned however when the computer rebooted, they all started up again. so I went into msconfig and disabled all programs at start and ran combofix again. below is the combofix.txt file.
************************************************ComboFix 08-10-02.04 - Salli Hebert 2008-10-02 19:12:13.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1548 [GMT -7:00]
Running from: C:\Documents and Settings\Salli Hebert\Desktop\smitfraud removal tools\Combofix\ComboFix.exe[color=red][b]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/b][/color]
.((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
C:\Documents and Settings\A and B\Cookies\a_and_b@ad.yieldmanager[2].txt
C:\Documents and Settings\A and B\Cookies\a_and_b@insightexpressai[2].txt
C:\WINDOWS\system32\drivers\fad.sys.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.-------\Legacy_MCHINJDRV
-------\Legacy_SVCPROC
((((((((((((((((((((((((( Files Created from 2008-09-03 to 2008-10-03 )))))))))))))))))))))))))))))))
.2008-10-02 17:23 . 2008-06-10 02:32 73,728 --a------ C:\WINDOWS\SYSTEM32\javacpl.cpl
2008-10-02 17:22 . 2008-10-02 17:22 <DIR> d-------- C:\Program Files\Common Files\Java
2008-09-29 20:38 . 2008-09-29 20:38 <DIR> d-------- C:\Documents and Settings\Salli Hebert\Application Data\Snapfish
2008-09-29 19:30 . 2008-09-29 19:30 <DIR> d-------- C:\Program Files\Trend Micro
2008-09-24 17:21 . 2008-09-24 17:21 <DIR> d-------- C:\Documents and Settings\A and B\Application Data\HP
2008-09-24 17:20 . 2008-09-24 17:29 <DIR> d-------- C:\Documents and Settings\A and B\Application Data\GTek
2008-09-24 17:18 . 2003-12-31 00:35 <DIR> d-------- C:\Documents and Settings\A and B\Application Data\Sonic
2008-09-24 17:18 . 2003-12-31 00:38 <DIR> d-------- C:\Documents and Settings\A and B\Application Data\Jasc Software Inc
2008-09-24 17:18 . 2008-09-24 17:18 <DIR> d-------- C:\Documents and Settings\A and B
2008-09-14 11:32 . 2008-09-14 11:32 <DIR> d-------- C:\Program Files\SpywareBlaster
2008-09-14 09:20 . 2008-09-14 09:21 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-09-14 09:19 . 2008-09-14 09:19 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-09-14 09:10 . 2003-12-31 00:35 <DIR> d-------- C:\Documents and Settings\LogMeInRemoteUser\Application Data\Sonic
2008-09-14 09:10 . 2003-12-31 00:38 <DIR> d-------- C:\Documents and Settings\LogMeInRemoteUser\Application Data\Jasc Software Inc
2008-09-14 09:10 . 2008-10-02 17:27 <DIR> d-------- C:\Documents and Settings\LogMeInRemoteUser
2008-09-13 16:36 . 2008-09-13 16:36 <DIR> d-------- C:\WINDOWS\SYSTEM32\scripting
2008-09-13 16:36 . 2008-09-13 16:36 <DIR> d-------- C:\WINDOWS\SYSTEM32\en
2008-09-13 16:36 . 2008-09-13 16:36 <DIR> d-------- C:\WINDOWS\l2schemas
2008-09-13 16:05 . 2008-04-13 17:12 1,306,624 --------- C:\WINDOWS\SYSTEM32\msxml6.dll
2008-09-11 19:16 . 2008-09-11 19:35 3,384 --a------ C:\WINDOWS\SYSTEM32\tmp.reg
2008-09-11 19:11 . 2003-12-31 00:35 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Sonic
2008-09-11 19:11 . 2003-12-31 00:38 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Jasc Software Inc
2008-09-11 19:11 . 2008-09-11 19:11 <DIR> d-------- C:\Documents and Settings\Administrator
2008-09-11 19:04 . 2008-09-30 20:38 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-09-11 19:04 . 2008-09-11 19:04 <DIR> d-------- C:\Documents and Settings\Salli Hebert\Application Data\Malwarebytes
2008-09-11 19:04 . 2008-09-11 19:04 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-09-11 19:04 . 2008-09-10 00:08 38,528 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mbamswissarmy.sys
2008-09-11 19:04 . 2008-09-10 00:08 17,200 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mbam.sys
2008-09-11 18:48 . 2008-09-11 18:49 <DIR> d-------- C:\Program Files\Spyware Doctor
2008-09-11 18:48 . 2008-09-11 18:48 <DIR> d-------- C:\Documents and Settings\Salli Hebert\Application Data\PC Tools
2008-09-11 18:48 . 2008-10-01 22:35 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-09-11 18:48 . 2008-08-25 11:36 81,288 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\iksyssec.sys
2008-09-11 18:48 . 2008-08-25 11:36 66,952 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\iksysflt.sys
2008-09-11 18:48 . 2008-08-25 11:36 40,840 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\ikfilesec.sys
2008-09-11 18:48 . 2008-06-02 15:19 29,576 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\kcom.sys
2008-09-11 18:38 . 2008-10-02 16:58 <DIR> d-------- C:\Program Files\LogMeIn
2008-09-11 18:38 . 2008-09-11 18:38 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\LogMeIn
2008-09-11 18:38 . 2008-05-28 12:32 87,352 --a------ C:\WINDOWS\SYSTEM32\LMIinit.dll
2008-09-11 18:38 . 2008-05-28 12:33 83,288 --a------ C:\WINDOWS\SYSTEM32\LMIRfsClientNP.dll
2008-09-11 18:38 . 2008-03-07 13:39 45,848 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\LMIRfsDriver.sys
2008-09-11 18:38 . 2008-05-28 12:33 24,608 --a------ C:\WINDOWS\SYSTEM32\LMIport.dll
2008-09-11 18:38 . 2008-09-11 18:38 1,024 --a------ C:\.rnd
2008-09-06 18:09 . 2008-09-06 18:09 <DIR> d-------- C:\Program Files\uTorrent
2008-09-06 18:08 . 2008-09-06 18:08 210,097 --a------ C:\WINDOWS\[u]0[/u]04625a4.exe.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-10-03 02:10 --------- d-----w C:\Program Files\Symantec AntiVirus
2008-10-03 00:23 --------- d-----w C:\Program Files\Java
2008-09-14 16:21 --------- d-----w C:\Program Files\Lavasoft
2008-09-14 16:21 --------- d-----w C:\Documents and Settings\Salli Hebert\Application Data\Lavasoft
2008-09-13 22:21 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-09-12 01:26 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-07-19 05:10 94,920 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\cdm.dll
2008-07-19 05:10 94,920 ----a-w C:\WINDOWS\SYSTEM32\cdm.dll
2008-07-19 05:10 53,448 ----a-w C:\WINDOWS\SYSTEM32\wuauclt.exe
2008-07-19 05:10 53,448 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\wuauclt.exe
2008-07-19 05:10 45,768 ----a-w C:\WINDOWS\SYSTEM32\wups2.dll
2008-07-19 05:10 36,552 ----a-w C:\WINDOWS\SYSTEM32\wups.dll
2008-07-19 05:10 36,552 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\wups.dll
2008-07-19 05:09 563,912 ----a-w C:\WINDOWS\SYSTEM32\wuapi.dll
2008-07-19 05:09 563,912 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\wuapi.dll
2008-07-19 05:09 325,832 ----a-w C:\WINDOWS\SYSTEM32\wucltui.dll
2008-07-19 05:09 325,832 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\wucltui.dll
2008-07-19 05:09 205,000 ----a-w C:\WINDOWS\SYSTEM32\wuweb.dll
2008-07-19 05:09 205,000 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\wuweb.dll
2008-07-19 05:09 1,811,656 ----a-w C:\WINDOWS\SYSTEM32\wuaueng.dll
2008-07-19 05:09 1,811,656 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\wuaueng.dll
2008-07-07 20:26 253,952 ----a-w C:\WINDOWS\SYSTEM32\es.dll
2008-07-07 20:26 253,952 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\es.dll
.((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 202544][HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]
"Picasa Media Detector"="C:\Program Files\Picasa2\PicasaMediaDetector.exe" [2007-09-27 443968][HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
2008-05-28 12:32 87352 C:\WINDOWS\SYSTEM32\LMIinit.dll[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Ativa Wireless USB Utility.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Ativa Wireless USB Utility.lnk
backup=C:\WINDOWS\pss\Ativa Wireless USB Utility.lnkCommon Startup[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=C:\WINDOWS\pss\HP Digital Imaging Monitor.lnkCommon Startup[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Image Transfer.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Image Transfer.lnk
backup=C:\WINDOWS\pss\Image Transfer.lnkCommon Startup[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
--a------ 2007-09-11 01:43 67488 C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp]
--a------ 2005-10-04 13:42 48752 C:\Program Files\Common Files\Symantec Shared\ccApp.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
--a------ 2008-04-13 17:12 15360 C:\WINDOWS\SYSTEM32\ctfmon.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
--a------ 2007-03-15 11:09 460784 C:\Program Files\DellSupport\DSAgnt.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupportCenter]
--a------ 2007-11-15 10:23 202544 C:\Program Files\Dell Support Center\bin\sprtcmd.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
--a------ 2003-08-06 00:04 114741 C:\WINDOWS\SYSTEM32\dla\tfswctrl.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate]
--a------ 2007-11-15 10:24 16384 C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDSentry]
--a------ 2003-08-13 09:27 28672 C:\WINDOWS\SYSTEM32\DSentry.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
--a------ 2006-12-10 22:52 49152 C:\Program Files\HP\HP Software Update\hpwuSchd2.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPDJ Taskbar Utility]
--a------ 2002-07-11 05:24 188416 C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\hpztsb06.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxhkcmd]
--a------ 2005-09-20 09:32 77824 C:\WINDOWS\SYSTEM32\hkcmd.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxpers]
--a------ 2005-09-20 09:36 114688 C:\WINDOWS\SYSTEM32\igfxpers.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxtray]
--a------ 2005-09-20 09:35 94208 C:\WINDOWS\SYSTEM32\igfxtray.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a------ 2006-02-08 15:03 278528 C:\Program Files\iTunes\iTunesHelper.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogMeIn GUI]
--a------ 2008-02-28 15:31 63048 C:\Program Files\LogMeIn\x86\LogMeInSystray.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Works Update Detection]
--a------ 2003-09-13 21:36 50688 C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
--------- 2003-08-26 18:47 204800 C:\Program Files\Dell\Media Experience\PCMService.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2006-02-18 19:30 155648 C:\Program Files\QuickTime\qttask.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
--------- 2008-08-18 18:41 1832272 C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StorageGuard]
--a------ 2003-02-13 00:01 155648 C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
--a------ 2008-06-10 04:27 144784 C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vptray]
--a------ 2005-11-15 14:28 85744 C:\PROGRA~1\SYMANT~1\VPTray.exe[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Sony\\Station\\LaunchPad\\LaunchPad.exe"=R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe [2007-09-11 124832]
R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files\LogMeIn\x86\RaInfo.sys [2008-02-28 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\WINDOWS\system32\drivers\LMIRfsDriver.sys [2008-03-07 45848]
S3 ODWGU(Ativa);Ativa Wireless G USB Network Adapter(Ativa);C:\WINDOWS\system32\DRIVERS\ODWGU.sys [2006-07-07 408064][HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
- - - - ORPHANS REMOVED - - - -MSConfigStartUp-Yahoo! Pager - C:\Program Files\Yahoo!\Messenger\ypager.exe
.
------- Supplementary Scan -------
.
FireFox -: Profile - C:\Documents and Settings\Salli Hebert\Application Data\Mozilla\Firefox\Profiles\1hgyhc22.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://www.google.com/ig?hl=en
.**************************************************************************
catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-02 19:16:51
Windows 5.1.2600 Service Pack 3 NTFSscanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0**************************************************************************
.
Completion time: 2008-10-02 19:19:23
ComboFix-quarantined-files.txt 2008-10-03 02:18:47Pre-Run: 50,021,072,896 bytes free
Post-Run: 50,004,795,392 bytes free197 --- E O F --- 2008-10-02 23:45:20
I will wait for your reply.
Thanks once again.

Can someone assist me in finishing this problem. I need to get this computer issue solve and it seems that the person who was helping me is not responding back to me or is out of touch with their computer. I appreciate any help. Thanks,

Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.
Download ATF Cleaner from this link:
http://www.majorgeeks.com/ATF_Cleaner_d4949.html
Run ATF-Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.Please run Esets online scanner from this link:
1. Note: You will need to use Internet explorer for this scan
2. Tick the box next to YES, I accept the Terms of Use.
3. Click Start
4. When asked, allow the activex control to install
5. Click Start
6. Make sure that the option Remove found threats is unticked ( Iwant to see what is found first), and the option Scan unwanted applications is checked
7. Click Scan
8. Wait for the scan to finish
9. Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
10. Copy and paste that log in your next reply.

I have followed your instructions. below you will find the log.txt file.
*********************************************
# version=4
# OnlineScanner.ocx=1.0.0.56
# OnlineScannerDLLA.dll=1, 0, 0, 51
# OnlineScannerDLLW.dll=1, 0, 0, 51
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3502 (20081007)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=34e8d88e63240248ad84be267ecbfdb6
# end=finished
# remove_checked=false
# unwanted_checked=true
# utc_time=2008-10-08 01:20:42
# local_time=2008-10-07 06:20:42 (-0800, Pacific Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=261947
# found=0
# scan_time=3606********************************************
I will wait for your reply.
Thank you again for your assistance here.

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