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restarting without indication

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Name: kanimozhi
Date: June 16, 2009 at 23:33:16 Pacific
OS: Microsoft Windows XP Professional
CPU/Ram: 2.2 GHz / 1013 MB
Subcategory: General
Comment:

When i switch on the pc..
windows cannot find chrome.exe may be you have misspelled it. to search a file click start and click search...
This error message is coming...
&
sometimes my system restarts without any indication during working...



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Response Number 1
Name: Matt (by Mattio)
Date: June 17, 2009 at 03:49:11 Pacific
Reply:

Chrome.exe is Google chrome.

First, Goto control panel & go into Add or remove programs.

Then try to un-install google chrome.
If it un-installs. Re-download it from the internet. & install once again.

If it doesn't un-install. Probably due to missing files or corrupt files.
You will need to manually find the folder in Program files. & delete the folder. Then try to install again.

I hope this helps.
any more problems please reply & i will reply back Asap

Matt

***************************
Need BatchFile Help ?
Msg me :)
***************************


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Response Number 2
Name: kanimozhi
Date: June 17, 2009 at 17:36:47 Pacific
Reply:

Thanks,

i didn't install google chrome yet...
After ur response i installed it but also i'm having the same problem :-(

and one more thing in system where we can find the auto restart button...

kani


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Response Number 3
Name: jdk (by neoark)
Date: June 17, 2009 at 19:57:23 Pacific

Response Number 4
Name: jdk (by neoark)
Date: June 18, 2009 at 08:00:43 Pacific
Reply:

Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. Make sure you have your web browser open in background before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

begin
ExecuteStdScr(3);
RebootWindows(true);
end.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called virusinfo_syscure.zip inside. Upload that file to rapidshare.com and paste the link here.

Image Tutorial

2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to rapidshare.com and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 5
Name: kanimozhi
Date: June 18, 2009 at 08:32:09 Pacific
Reply:

Thank you

here is the link,

http://rapidshare.com/files/2459537...

kani


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Response Number 6
Name: jdk (by neoark)
Date: June 18, 2009 at 08:35:09 Pacific
Reply:
0

Response Number 7
Name: kanimozhi
Date: June 18, 2009 at 08:41:27 Pacific

Response Number 8
Name: kanimozhi
Date: June 18, 2009 at 08:55:10 Pacific
Reply:

Am i doing correctly?

kani


0

Response Number 9
Name: jdk (by neoark)
Date: June 18, 2009 at 09:36:43 Pacific
Reply:

Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Run this script in AVZ like before, your computer will reboot:

begin
SetAVZGuardStatus(True);
SearchRootkit(true, true);
 QuarantineFile('C:\WINDOWS\system32\olhrwef.exe','');
 QuarantineFile('m�|\�','');
 QuarantineFile('C:\WINDOWS\system32\chrome.exe','');
 DeleteFile('C:\WINDOWS\system32\chrome.exe');
 DeleteFile('m�|\�');
 DeleteFile('C:\WINDOWS\system32\olhrwef.exe');
 DeleteFile('C:\windows\tasks\At1.job');
BC_ImportDeletedList;
ExecuteSysClean;
BC_Activate;
RebootWindows(true);
end.

2) After reboot execute following script in AVZ:

begin
CreateQurantineArchive('C:\quarantine1.zip');    
end.


A file called quarantine1.zip should be created in C:\. Upload that file to rapidshare.com and private message me download link.

3) Go to Control Panel > Add/Remove Programs > Uninstall following:
My Web Search (Cursor Mania)
RelevantKnowledge

4) Redo: Response Number 4 Step 2.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 10
Name: jdk (by neoark)
Date: June 18, 2009 at 18:30:45 Pacific
Reply:

Follow these steps in order numbered:

1) Run complete scan with: http://onecare.live.com/site/en-Us/...

2) Install, update database and run full scan with Malwarebytes' Anti-Malware. Attach malwarebyte full scan log, fix anything detected.

3) House cleaning. Run full Scan with SuperAntispyware : http://www.superantispyware.com/dow... . Fix what it detects and post summary scan log.

If I'm helping you and I don't reply within 24 hours send me a PM.


0

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