In order to help identify the malware issue with your system, please do the following:
Download DDS from one of these locations:
Save it to your Desktop
Make sure you temporarily disable your AntiVirus, Firewall, and any other AntiSpyware applications. They may interfere with the programs we are about to run.
If you wish to look at information on how to disable these programs, please refer to the information available through this link:
XP: Double-click the DDS file to run the program
Vista/Windows Seven: Right-click DDS and select: Run as Administrator
When done, DDS opens two logs:
-DDS.txt (Opens on the Desktop)
-Attach.txt (Is minimized - will show on the TaskBar)
Save both reports to your Desktop, and post both of them in your reply.
If the forum does not allow you to do so, post back stating so, and we'll do something else.
Also download aswMBR:
Save it to the Desktop.
XP: Double-click the file to run the program
Vista/Windows Seven: Right-click the file and select: Run as Administrator
Upon completion of the scan, click ‘Save log’ and save it to the Desktop.
Note - Please do NOT attempt any fix anything!!
Also post the aswMBR report in your reply.
You will notice that another file is created on the Desktop.
It is named MBR.dat
Please keep the file on the Desktop, however, do submit 'MBR.dat' for analysis to VirusTotal:
Use the 'Browse' button to navigate to the location of the file.
Click on the file
Then, click the 'Open' button.
The file is now displayed in the 'Submit' Box.
Scroll down and click 'Send File', and wait for the results
If you get a message saying: 'File has already been analyzed', click 'Reanalyze file now'
Once scanned, please provide the link to the results page in your reply.
Retired - Doin' Dis, Dat, and slapping malware.
Malware Eliminator/Member of UNITE and the
Alliance of Security Analysis Professionals