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Removing virus!

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Name: donever
Date: September 20, 2008 at 21:44:58 Pacific
OS: 2k3 server
CPU/Ram: amd 3g
Product: custom made
Comment:

hi all! I'm running windows 2k3 server and happen to catch a bunch of virus and need to know how to remove it. Can somebody please help me out? i try using the latest ad-aware and McAfee. Yet still there are some virus that still exist. How can I eliminated this virus once and for all. thank all in advance.

On the way to becoming the greatest Cisco and Microsoft expert!



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Response Number 1
Name: jabuck
Date: September 20, 2008 at 22:00:01 Pacific
Reply:

Please download Malwarebytes' Anti-Malware from one of these sites:

MalwareBytes1

MalwareBytes2

1. Double Click mbam-setup.exe to install the application.
2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
3. If an update is found, it will download and install the latest version.
4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient.
5. When the scan is complete, click OK, then Show Results to view the results.
6. Make sure that everything found is checked, and click Remove Selected.
7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
9. Copy&Paste the entire report in your next reply.


Please download and install the latest version of HijackThis v2.0.2:


Download the "HijackThis" Installer from this link:
Hijack This


1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.


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Response Number 2
Name: donever
Date: September 22, 2008 at 13:44:03 Pacific
Reply:

oh... there is one problem. when i have the virus, i was able to use my pc, but for some reason, when i turn off my pc and turn it back on again, there r a lot of pop up keep popping up. My mozilla firefox open saying that my pc is infected with virus; click here to get the latest antivirus. i did not do any of that, instead i did a reformat and reinstalled cuz the pop up is too much to do anything with the pc! thank for the help anyway.

On the way to becoming the greatest Cisco and Microsoft expert!


0

Response Number 3
Name: jabuck
Date: September 22, 2008 at 14:24:11 Pacific
Reply:

Download malwarebytes to a cd, run it on the infected cd, do not check the box to update but check the box to run after installation.


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