having problems removing tmp.exe. can someone please help

Try this scanner online, I understand it will remove that for you http://www.kaspersky.com/virusscanner If not, post back Hopefully my advice will help you...Please post back with your results....thanks

http://www.computing.net/security/wwwboard/forum/18079.html Read through that thread and you'll be all set.

If you stiil need help after thying the previos suggestions do this: Run this free online scan from Kaspersky http://kaspersky.com/kos/english/kavwebscan.html Click Accept When the updates are finished downloading, click Next, Scan Settings Under Scan using the following antivirus database:, select extended Make sure the Scan Archives and Scan Mail Bases options are selected as well. Click OK Click My Computer and wait for the scan to finish Click Save Report As. Under Save as type:, select Text file. Save this log to your Desktop and post a copy of it here. Please post a Hijack This log so that the files associated with the virus/spyware/hijacker can be identified. You can download Hijack This at this link http://www.tomcoyote.org/hjt/ then place it into a folder of it's on, such as C:\HJT, so that back up copies can be made and not clutter your desktop or other folders and the backup copies of deleted items can be easily located if needed. Once saved double click HijackThis.exe, and press "Scan". When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that, save the log, Ctrl-A to Select All, and copy its contents into the text editor at this forum. Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly. Please download ATF-Cleaner to your desktop from this link http://www.atribune.org/content/view/19/2/ We will need it later in safe mode Download Ewido Security Suite then set it up this way Ewido Setup Instructions We will need this later in safe mode Download killbox to your desktop from this link Killbox We will need it later in safe mode

couldnt get Kaspersky to work for some reason. heres the log from hijackthis. Logfile of HijackThis v1.99.1 Scan saved at 6:54:12 AM, on 4/16/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\system32\LEXBCES.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.exe C:\WINDOWS\htpatch.exe C:\Program Files\Microsoft Hardware\Keyboard\type32.exe C:\Program Files\Microsoft Hardware\Mouse\point32.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\WINDOWS\system32\RUNDLL32.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Winamp\winampa.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe C:\Program Files\MSN Messenger\MsnMsgr.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Iomega\Automatic Backup Pro\LiveSystem.exe C:\WINDOWS\system32\crypserv.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\DAP\DAP.exe C:\WINDOWS\system32\NOTEPAD.exe C:\Ivan's Stuff\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank O2 - BHO: DAPBHO Class - {0096CC0A-623C-4829-AD9C-19AF0DC9D8FE} - C:\Program Files\DAP\DAPIEBar.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1601.0\en-us\msntb.dll O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\PROGRA~1\DAP\DAPIEBar.dll O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe" O4 - HKLM\..\Run: [POINTER] C:\Program Files\Microsoft Hardware\Mouse\point32.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.exe C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Iomega Automatic Backup Pro] "C:\Program Files\Iomega\Automatic Backup Pro\LiveSystem.exe" -s O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm O8 - Extra context menu item: Download Using &BitSpirit - C:\Program Files\BitSpirit\bsurl.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {0835BC90-6ABC-4F52-A103-4FC3A61F2C33} (A18X Control) - http://www.albatross18.com/cabs/A18X.ocx O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835 O16 - DPF: {53AF6E02-F18F-4228-AC13-3E79773FBE50} (CMCBooter Object) - http://download.mysee.com/plugin/booter.cab O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://www.worldwinner.com/games/v51/h2hpool/h2hpool.cab O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll O20 - Winlogon Notify: winqzp32 - C:\WINDOWS\SYSTEM32\winqzp32.dll O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

finally removed it thanks for all the help. see if you can help swoosh now. :)

Please download Aboutbuster from this link http://www.malwarebytes.org/AboutBuster.zip and extract it to you desktop. Next follow these directions to reboot into safe mode Safe Mode From safe mode run HT again, close all windows except HT, place a check to the left of the following items and press "fix checked": R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank O16 - DPF: {0835BC90-6ABC-4F52-A103-4FC3A61F2C33} (A18X Control) - http://www.albatross18.com/cabs/A18X.ocx O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835 O16 - DPF: {53AF6E02-F18F-4228-AC13-3E79773FBE50} (CMCBooter Object) - http://download.mysee.com/plugin/booter.cab O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://www.worldwinner.com/games/v51/h2hpool/h2hpool.cab O20 - Winlogon Notify: winqzp32 - C:\WINDOWS\SYSTEM32\winqzp32.dll While still in Safe mode, double click AboutBuster.exe that you downloaded earlier and saved to your desktop. Click on *Begin Removal* AboutBuster will ask to shut down all Internet Explorer Windows. Click *Yes* Wait while AboutBuster scans your PC for files to delete. When done, it will popup a notice that is it completed. Click *ok* to that and exit the program. While still in safe mode run Ewido. When the scan has completed, Ewido will create a report.txt file. Click the "Save Report" button on the bottom of the screen and save the log to your desktop. Start Killbox place a tick next to [x]Delete on reboot "Press the All Files button" Copy this whole list into the windows clipboard, all the bolded file paths below. Copy the following list of files to clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy): C:\WINDOWS\SYSTEM32\winqzp32.dll Next in Killbox go to File > Paste from clipboard "Click on the All Files button." Next click on the button that has the red circle with the white X in the middle. It will ask for confimation to delete the files on next reboot and ask you if you want to reboot now. Click Yes and let the computer reboot. Should you get any error just reboot the computer manaully. While still in safe mode run ATF Cleaner. Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. Reboot into normal mode and post the Ewido log and an new HT log. Try to run Kaspersky and post that log, if no luck run this free online scan from Panda When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to the desktop, then copy/paste into the text editor and post it.