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Removing hp100.tmp virus!

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Name: JLeitner
Date: July 18, 2006 at 00:41:24 Pacific
OS: XP Professional
CPU/Ram: Pentium 4/1 gig ram
Product: Alienware/Custom PC
Comment:

Hello,

I have the worm (I believe) called hp100.tmp. I cant remove it and need some professional help. Thank you for your time and help...it's much appreciated!

Jason



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Response Number 1
Name: XpUser4Real
Date: July 18, 2006 at 11:42:53 Pacific
Reply:

download Stinger and see if it finds your problem.

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 2
Name: JLeitner
Date: July 19, 2006 at 01:05:53 Pacific
Reply:

Where can I download that at??


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Response Number 3
Name: XpUser4Real
Date: July 19, 2006 at 01:10:48 Pacific
Reply:

http://vil.nai.com/vil/stinger/

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 4
Name: DSE
Date: July 19, 2006 at 02:31:12 Pacific
Reply:

It looks like SpywareQuake. Try this removal guide.


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Response Number 5
Name: JLeitner
Date: July 19, 2006 at 10:08:20 Pacific
Reply:

Stinger found a different virus, but not the hp100.tmp.


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Response Number 6
Name: XpUser4Real
Date: July 19, 2006 at 20:09:57 Pacific
Reply:

try some online scans in safe mode with networking:
Housecall
Kaspersky
BitDefender

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 7
Name: JLeitner
Date: July 21, 2006 at 12:07:37 Pacific
Reply:

Those programs found other junk including the Trojan. They also deleted all the stuff except the TROJ_ZLOB.TF . It seems there is no way possible to delete this hp100.tmp file.


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Response Number 8
Name: XpUser4Real
Date: July 21, 2006 at 12:13:09 Pacific
Reply:

Here is a removal page:
http://fileinfo.prevx.com/spyware/qq102629622089-HP1010452802/HP100.TMP.html

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 9
Name: JLeitner
Date: July 24, 2006 at 08:48:46 Pacific
Reply:

Well the warning message that use to tell me about the hp100.tmp worm no longer comes up. I searched it through Windows search and it never came up, so I'm assuming it is gone.

But my problems are not over with. I still can't change my Windows desktop picture. I thought it was because of this worm, but I guess not. When I go to change the background image, it has my options grayed out, so all I can do is change the color.

Any ideas?? Thanks again for all the help.


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Response Number 10
Name: XpUser4Real
Date: July 24, 2006 at 08:59:37 Pacific
Reply:

I presume you went into display and tried changing it, am I correct? Tell me what you did to change it.
Also make sure to click apply after changing it.

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 11
Name: JLeitner
Date: July 26, 2006 at 15:15:50 Pacific
Reply:

Correct, went to windows desktop, right clicked, display options. Then all the choices for a background picture are all grayed out and I cant even click on any of them. The only thing I can change is the background solid color. And then the Apply of course. But cant even access the images.


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Response Number 12
Name: XpUser4Real
Date: July 26, 2006 at 16:49:35 Pacific
Reply:

I found this:
http://malektips.com/windows_xp_display_desktop_0002.html

Hopefully my advice will help you...Please post back with your results....thanks


0

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