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removed virus now email problems

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Original Message
Name: dabtst
Date: October 8, 2005 at 09:31:50 Pacific
Subject: removed virus now email problems
OS: Win XP
CPU/Ram: intel pentium 4 3.06ghz
Comment:

I had the trojan vundo virus discussed here, and successfully removed it early today, (thanks for the tips) but now I am unable to connect to my IP to get my email. I can go online & in IE, I just can't get my mail. The error message says my connection timed out. Can someone help?


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Response Number 1
Name: Old Salt
Date: October 8, 2005 at 11:23:06 Pacific
Subject: removed virus now email problems
Reply: (edit)

Go to Tools Accounts, delete them and recreate them, this get your mail working again 9 out of ten times.


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Response Number 2
Name: dabtst
Date: October 8, 2005 at 19:37:59 Pacific
Subject: removed virus now email problems
Reply: (edit)

I tried that but still no luck. Thanks tho!


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Response Number 3
Name: Glyph101
Date: October 10, 2005 at 07:53:23 Pacific
Subject: removed virus now email problems
Reply: (edit)

I have the same email problem after removing vundo too. Which method did you use? I used Spy Sweeper. Maybe it leaves something behind.

Anyone have any ideas?


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Response Number 4
Name: dabtst
Date: October 10, 2005 at 09:22:36 Pacific
Subject: removed virus now email problems
Reply: (edit)

I used this method to remove it


http://forums.us.dell.com/supportforums/board/message?board.id=si_virus&message.id=43550

I am also noticing when I shut the computer down it says ending program ccApp, and it takes a loooonnnngggg time to shut down.


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Response Number 5
Name: Glyph101
Date: October 11, 2005 at 09:16:39 Pacific
Subject: removed virus now email problems
Reply: (edit)

I still haven't been able to fix this. It's driving me crazy! I find it hard to believe we're the only two people having this problem after the removal of vundo, but it sure seems like it.

I always thought ccApp was a part of Norton Internet Security, but I'm not sure.


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Response Number 6
Name: dabtst
Date: October 12, 2005 at 12:07:09 Pacific
Subject: removed virus now email problems
Reply: (edit)

Still have the problem here...
I think I'm going to have to take mine to someone.:(


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Response Number 7
Name: Glyph101
Date: October 12, 2005 at 15:07:16 Pacific
Subject: removed virus now email problems
Reply: (edit)

I fixed it! I have no idea if this will solve the problem for you, but I tried the automatic fix generator here:

http://forums.techguy.org/t406238.html

and now everything's working again! Good luck!


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