|I recently got hit with the ThinkPoint virus and used advice from this site to remove it. It had already began downloading before I realized that it wasn't part of Avast (which was sending up warnings all over the place). |
To make a long story short, I ran rkill then Malwarebytes which found 13 or so issues. To be safe, I then ran my Avast scan which found even more. After all this and the reboot the ThinkPoint Icon is still on my desktop. I ran CCleaner as suggested in another discussion. The icon is still there. I then ran Malwarebytes again and it found 3 more issues.
Besides that, my computer is crazy now. It takes literally 20 minutes to startup before I see my desktop (before this took less than 1 min). When I plug in some devices such as an iPod or my camcorder via Firewire port nothing happens. It's like the computer isn't detecting them or doesn't know what to do with them. Every time I pull up the internet I get a popup that says something tried to change my internet settings and I reset them. But then I get the message again the next time I go online.
When I bring up the task manager there is not anything in my processes called hot-"whatever".exe (can't remember the name).
I don't know what to do at this point. I need my PC back to normal and I don't know how to get it there. What did this virus do to me? Help!
NOTE: I am a very average user, so please dumb down any advice. Thanks!