remove trojan-downloader:java/agent.dtag

July 23, 2011 at 11:45:01
Specs: Windows Vista
After my F-Secure virus scan finished it showed a message it found and was unable to remove


How can I remove this virus and I'm 69 years old and not very computer literate.

See More: remove trojan-downloader:java/agent.dtag

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July 23, 2011 at 13:25:59

Let’s go easy, and start with the following…

If you have older and more vulnerable Java version(s) installed, you need to remove those and update to the latest version:

Before downloading, you need to know if your system is 32bit or 64bit:

To find out:
Click Start, and then click the key ‘R’
Type the following in the Open area: sysdm.cpl
Click OK

Click the General tab.
The operating system is displayed under System as follows (examples):
For a 64-bit version operating system: Windows Vista Professional x64 Edition Version < Year>

For a 32-bit version operating system: Windows Vista Professional Version x32 Edition Version <Year>

Just note whether the system is 32-bit or 64-bit, so you can download the right file.

Now, go to:

Download the latest version of Sun Java [Java Runtime Environment (JRE) 6 Update 26].

Choose to download: Windows 7/XP Offline

Save to the Desktop, but do not run the file yet!

Now, go to Start > Control Panel > Add/Remove Programs and uninstall all versions Java/JRE (Sun Java Runtime Environment/J2SE Runtime Environment). You can only do this one at a time, if more than one entry is present.

When all done, restart the computer.

Then, right-click the downloaded 'Java Runtime Environment (JRE) 6 Update 26' file and select: 'Run as Administrator' to install the latest Java version.

Reboot when you are done.

Run your F-Secure viru scan, and see if it still picks up the malware.

Let us know.

Retired - Doin' Dis, Dat, and slapping malware.

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August 11, 2011 at 02:25:18
harpans, you are in very safe hands with aaflac44, he really knows his stuff.

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