Remove the Packed.Generic.200

Hewlett-packard / Pavilion a123on
April 8, 2009 at 14:53:26
Specs: Windows XP
I am having the same problem as others. My Norton 360 detected the Packed.Generic.200 virus and Torjan Matajuari and is unable to remove it. I did follow some other posts and did what you told them. I downloaded the Malwarebytes Anti-Malware, then downloaded the thing that changed the name to tool.exe. Then I clicked on the Hijack this and changed it to tools.exe. Then it seemed to say that everything was removed. But the next day when I started the computer up, same thing Norton360 detected the same 2 viruses. Can you help me? I'm not too computer-literate. Thanks in advance!!

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#1
April 8, 2009 at 16:22:10
Is the virus maybe in your system restore, norton should show you the path to where it is located? If so, you will have to turn off system restore and then scan and remove it. Then turn system restore back on.
If you don't know how to turn off system restore, just google it and you'll get the answer.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
May 17, 2009 at 13:20:29
I did exactly that (turn off system restore, full scan and turn back on system restore) and I still have the virus

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#3
May 17, 2009 at 13:32:38
May be its still hiding if you still need help removing let me know.

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Related Solutions

#4
May 17, 2009 at 21:48:42
Hello,
I have the same problem. I have Norton AntiVirus 2008 and it detect Packed.Generic.200 and go "Get Help" and then no virus found. However, everytime I restart my computer and norton antivirus found the virus again! Please help what I should do.
Axiom

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#5
May 17, 2009 at 22:27:32
where does norton say the trojan is located?

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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