Download killbox from this link Killbox we will need it later in safe mode
Then download ccleaner to clean out all your temp files. Make sure there is not anything in the recycle bin that you need as ccleaner will delete recycle bin items unless checked not to do so.don't run it yet
Download Ewido Security Suite then set it up this way Ewido Setup Instructions don't run it yet
Please download Fixwareout from this link
http://swandog46.geekstogo.com/Fixwareout.exe
or
http://downloads.subratam.org/Fixwareout.exe
Save it to your desktop and run it. Click next, then Install, then make sure "Run fixit" is checked and click finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.Post a copy at the log located at C:\fixwareout\report.txt
When your system reboots, follow the prompts. Afterwards, Hijack This will launch. Place a check to the left of the following items and press “fix checked”:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us10.hpwis.com/
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
Post the fixwareout log.
A file that was in the previous HT log, this item:
O4 - HKLM\..\Run: [dmvrd.exe] C:\WINDOWS\system32\dmvrd.exe
Does not appear in the second log. Have you already run fixwareout or a similar tool ?