Help! I have a virus that redirects my firefox screens to "sp2scanner dot info" and other sites. The sp2scanner site says "your computer is infected" and starts downloading something. When I try to close it, it will not close but instead pops up another "are you sure" window.

first of all download Malwarebytes and remove all it finds: http://www.filehippo.com/download_m... Some HELP in posting on Computing.net plus free progs and instructions Cheers

I'm sorry I was not clear, I put in the subject line that AVG and Malwarebytes did not detect this virus. However as I was running ESET online scanner, AVG popped up that it detected an infection, "FakeAlert" and moved it to the vault. Weird that it did not find it on a scan, only when ESET was scanning. Anyway I don't know if that was enough or not to take care of it. But "FakeAlert" sounds like it. I never finished the ESET scan because my computer went to 100% CPU, a very common problem, and I was trying to get it useable again. Sigh, thank you for any information and for responding

Run Malwarebytes in safe mode - so that there's nothing running in the background that can stop it doing its job. I've also noticed AVG is great at finding problems during scans by other software..... "I've always been mad, I know I've been mad, like the most of us..."

My apologies, I guess I just read your Post and forgot about the subject. Anyways, download Avast Free and allow it to do a Bootscan on reboot. If there is a rootkit or anything else it should find and help remove it. Some HELP in posting on Computing.net plus free progs and instructions Cheers

Actually had the same prob. on two computers. Downloaded avast on this one, and it did the boot scan, it didn't "say anything" but then it was taking awhile so I left it while it scanned. So we'll see if that took care of it. Maybe running ESET is the key to getting AVG to find this thing. THanks