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Red icon, White Cross On Taskbar

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Name: nickgoulding
Date: February 13, 2008 at 11:07:48 Pacific
OS: Windows XP HE SP2
CPU/Ram: AMD 64 3200+ 1.5gb Ram
Product: Carrera
Comment:

I'v recently just recieved a nice new icon in my taskbar, which appears to be a trojen, saying i need to download and buy some spyware software, starting to worry about it now, i have been trying to read up on forums about how to get rid of it however everyones situation seems to be different, i have done as suggested in some posts however none will work,

i have tried avg etc however nothing seems to shift it

anyway somone can talk me through it using hijak this, woul dbe much appreciated

thanks everyone for taking the time to read this.



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Response Number 1
Name: jabuck
Date: February 13, 2008 at 14:19:26 Pacific
Reply:

Go to the this link:

Disable Realtime Protection

Follow their directions to disable any realtime protection that you have as it will interfere with the fix by reinstalling the corrupt files.

Please download Atribune's VundoFix.exe from the following site to your desktop:

Vundofix.exe

Double-click VundoFix.exe to run it.

Click the Scan for Vundo button.

Once it's done scanning, click the Remove Vundo button.

You will receive a prompt asking if you want to remove the files,
click "yes".

Once you click yes, your desktop will go blank as it starts removing
Vundo.

When completed, it will prompt that it will reboot your computer,
click "ok".

Please download and install the latest version of HijackThis v2.0.2:


Download the "HijackThis" Installer from this link:
Hijack This


1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

Please download ComboFix to the desktop from one of the following links:

Link1

Link 2

Link 3

Double-click combofix.exe
Follow the prompts.
(Don't click on the window while the program is running, it may cause your system to hang.)
Please post the log it produces.


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Response Number 2
Name: smartalec01
Date: February 14, 2008 at 08:53:53 Pacific
Reply:

i did it the easy way, after wasting many hours trying different things, would you belive the 'microsoft windows defender' removed it for me.. what a wasted headake that problem was.



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