Hi, I notice that there are a few occurances of the infostealer thing going round. Been getting a Norton message saying infostealer has been found whenever I boot up. It mentions a file called jb.exe which is located in c:\windows\system32. I can delete the file from there but next time I log on it will be there again with the same thing. I've followed the directions from the Symantec website but that has done no good. I have not posted my HJT log because of the message not to unless asked. I did however have it analyzed and it came back with Explorer not being the latest version and the file systen.exe in the registry. A quick search on google would lead me to believe that the this is due to the Bancos trojan or something. Before deleting the entry from the registry I thought it may not be the daftest thing in the world to ask the question here about whether that is indeed the right thing to do and whether there is anything else to be done. Kind thanks in advance. PC

HJT by default creates backups that can be restored if necessary - provided it's run from a folder and not from a temporary directory By all accounts, the systen.exe entry is related to a trojan, and likely should be removed - I'm not sure how (or even if) this relates to the 'infostealer' issue If I know the answer I'll tell you the answer, and if I don't, I'll just respond, cleverly --Donald Rumsfeld

jboy, Thanks for your input. Got rid of the systen.exe registry entry and that was also the end of infostealer. There might be some relation after all..... PC

So it would seem - glad to hear that's all it took, some of these pests are not so readily removed If I know the answer I'll tell you the answer, and if I don't, I'll just respond, cleverly --Donald Rumsfeld

I have also been fighting the infostealer virus. I followed all the instructions from Norton, and booted my laptop in Safemode, manually removing dlls from c:\windows\system32. Also removing registry keys that I could find. I'd like to post my highjackthis log and the rapport.txt log for inspection. Thanks Terri --------------- Logfile of HijackThis v1.99.1 Scan saved at 11:58:05 PM, on 12/26/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\Explorer.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\LEXBCES.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\WLTRYSVC.exe C:\WINDOWS\System32\bcmwltry.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\Program Files\Dell\AccessDirect\dadapp.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\Program Files\Dell\AccessDirect\DadTray.exe C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Lexmark 6200 Series\lxbumon.exe C:\Program Files\Lexmark 6200 Series\ezprint.exe C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\system32\lxbucoms.exe C:\Program Files\Dell Support\DSAgnt.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Digital Line Detect\DLG.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\SYSTEM32\CMD.exe C:\PROGRA~1\NORTON~1\NORTON~1\navw32.exe C:\Program Files\Hijackthis\HijackThis.exe C:\Program Files\Messenger\msmsgs.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.java.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer powered by Verizon Broadband R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file) O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [LXBUCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBUtime.dll,_RunDLLEntry@16 O4 - HKLM\..\Run: [lxbumon.exe] "C:\Program Files\Lexmark 6200 Series\lxbumon.exe" O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 6200 Series\ezprint.exe" O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: Broadband Support Center.lnk = C:\Program Files\Verizon Online\Support Center\bin\matcli.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin... O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - http://a248.e.akamai.net/f/248/5462... O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.exe O23 - Service: lxbu_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbucoms.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.exe ------------ Rapport logfile SmitFraudFix v2.131 Scan done at 0:31:23.67, Wed 12/27/2006 Run from C:\tmp\SmitfraudFix\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in normal mode »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Wendi »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Wendi\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Wendi\FAVORI~1 »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="" »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32 »»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End