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PSW.X-Vir, changed homepage, task b

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Original Message
Name: Maggiesmagic
Date: October 4, 2006 at 15:44:09 Pacific
Subject: PSW.X-Vir, changed homepage, task b
OS: Windows XP Professional
CPU/Ram: Intel Pentium M 1 GB RAM
Manufacturer/Model: Gateway 450ROG
Comment:

Hi,

I was searching the web for a high school band competition schedule and when I left the web, I realized that a lot of junk had infiltrated my system. My Internet Explorer browser has been hijacked to a spyware site (I can't reset my homepage), I keep getting pop-ups, even when I'm not on the web,a yellow triangle pops onto my system tray telling me i have a dangerous PSW.X-vir trojan. If I click onto it a web site comes on for me to buy & download spy software. I did a live update this morning (Norton) and this afternoon I have about 700 items infecting my pc (spysherrif, maxsearch, quake, DollarRevue, adclicker). Help, please.


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Response Number 1
Name: jabuck
Date: October 4, 2006 at 16:47:41 Pacific
Reply:

Please post a Hijack This log so that the files associated with the virus/spyware/hijacker can be identified.

Please download HJTsetup.exe from this link http://www.thespykiller.co.uk/files/HJTsetup.exe to your desktop.
Doubleclick on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click "next" in the setup dialogue boxes until you get to the "Select Addition Tasks" dialogue.
Put a check by "Create a desktop icon" then click "Next" again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click "Finish" and it will launch Hijack This.

Rename hijackthis.exe as that sometime helps locate the baddies. Go to start> search> files and folders> type in the top space "hijackthis.exe" without the quotes> click search> when it is found in the right pane (looks like a pile of dynamite)>right click on it> click rename> rename it "show.exe" without the quotes> click a blank space on the screen.


Click on the "Do a system scan and save a logfile" button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log and post it in this thread.

Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly.

Please download SmitRemFix from this link http://siri.urz.free.fr/Fix/SmitfraudFix.zip Then extract the contents to your desktop.

!!!!! Do not run any of the other options in Smitrem than option #1 as they will damage the desktop of an uninfected computer. !!!!!

Open the "SmitfraudFix" folder and double-click "smitfraudfix.cmd"
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

We will need a few more tools.

Please download ATF-Cleaner to your desktop from this link
http://www.atribune.org/content/view/19/2/ We will need it later in safe mode

Download and install Ewido Security Suite We will need this later in safe mode

Be sure to update Ewido

We will continue once the requested logs have been reviewed.



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Response Number 2
Name: Maggiesmagic
Date: October 4, 2006 at 18:15:41 Pacific
Reply:

Thanks. Here's the Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 5:34:52 PM, on 10/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Sygate\SSA\smc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\ishost.exe
C:\WINDOWS\system32\issearch.exe
C:\WINDOWS\system32\isnotify.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\GWMDMMSG.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ismini.exe
C:\Program Files\Symantec AntiVirus\DoScan.exe
C:\Program Files\Netscape\Netscape Browser\netscape.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {44493040-E2E3-A4C5-C9B3-0AC28DA1C4A8} - C:\WINDOWS\system32\uhqxgak.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {a43385f0-7113-496d-96d7-b9b550e3fcca} - C:\WINDOWS\system32\ixt0.dll
O3 - Toolbar: Safety Bar - {052b12f7-86fa-4921-8482-26c42316b522} - C:\Program Files\Safety Bar\SafetyBar.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SSA\smc.exe -startgui
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ixukajn.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\ixukajn.dll,zjcqpbe
O4 - HKLM\..\Run: [Ultimate Defender] "C:\Program Files\Ultimate Defender\App.exe" hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - Startup: .protected
O4 - Global Startup: .protected
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Event Reminder.lnk = ?
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/...
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://www.runaware.com/dolphin/wfi...
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/...
O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} (Oracle JInitiator 1.1.8.16) -
O16 - DPF: {CAFECAFE-0013-0001-0009-ABCDEFABCDEF} (JInitiator 1.3.1.9) -
O16 - DPF: {CAFECAFE-0013-0001-0018-ABCDEFABCDEF} (JInitiator 1.3.1.18) -
O16 - DPF: {CAFECAFE-0013-0001-0021-ABCDEFABCDEF} (JInitiator 1.3.1.21) -
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: winqne32 - C:\WINDOWS\SYSTEM32\winqne32.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Lan Discover Agent (magaService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SSA\maga\maga.exe
O23 - Service: OracleOracle8iClientCache - Unknown owner - C:\Oracle8i\BIN\ONRSD.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Sygate Security Agent (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SSA\smc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe


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Response Number 3
Name: jabuck
Date: October 4, 2006 at 19:07:23 Pacific
Reply:

I can see from the Hijack This log that you infected with Smitrem.

Download Killbox to your desktop from this link Killbox by Option^Explicit. If you already have "Killbox" update to this newer version. We will need it later in safe mode

Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.

Next, please reboot your computer in Safe Mode by doing the following :

Restart your computer

After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;

Instead of Windows loading as normal, a menu with options should appear;

Select the first option, to run Windows in Safe Mode, then press "Enter".

Choose your usual account.

Run Hijack This from safe mode, close all windows except Hijack This, place a check to the left of the following items and press "fix checked":

O2 - BHO: (no name) - {44493040-E2E3-A4C5-C9B3-0AC28DA1C4A8} - C:\WINDOWS\system32\uhqxgak.dll

O2 - BHO: (no name) - {a43385f0-7113-496d-96d7-b9b550e3fcca} - C:\WINDOWS\system32\ixt0.dll

O3 - Toolbar: Safety Bar - {052b12f7-86fa-4921-8482-26c42316b522} - C:\Program Files\Safety Bar\SafetyBar.dll

O4 - HKLM\..\Run: [ixukajn.dll]

C:\WINDOWS\system32\ixukajn.dll,zjcqpbe

O4 - HKLM\..\Run: [Ultimate Defender] "C:\Program Files\Ultimate Defender\App.exe" hide

O4 - Startup: .protected

O4 - Global Startup: .protected

O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://www.runaware.com/dolphin/wfi...

O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} (Oracle JInitiator 1.1.8.16) -

O16 - DPF: {CAFECAFE-0013-0001-0009-ABCDEFABCDEF} (JInitiator 1.3.1.9) -

O16 - DPF: {CAFECAFE-0013-0001-0018-ABCDEFABCDEF} (JInitiator 1.3.1.18) -

O16 - DPF: {CAFECAFE-0013-0001-0021-ABCDEFABCDEF} (JInitiator 1.3.1.21) -

O20 - Winlogon Notify: winqne32 - C:\WINDOWS\SYSTEM32\winqne32.dll

Exit Hijack This but remain in safe mode

Double-click on Killbox.exe to run it.
Put a tick by Standard File Kill.
In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time.
Click on the button that has the red circle with the X in the middle after you enter each file.

C:\WINDOWS\system32\uhqxgak.dll

C:\WINDOWS\system32\ixt0.dll

C:\Program Files\Safety Bar\SafetyBar.dll

C:\WINDOWS\system32\ixukajn.dll,zjcqpbe

C:\Program Files\Ultimate Defender\App.exe

C:\WINDOWS\SYSTEM32\winqne32.dll


It will ask for confimation to delete the file.
Click Yes.
Continue with that procedure until you have pasted all of these in the "Paste Full Path of File to Delete" box.

While still in safe mode navigate to and delete these folders is found:

C:\Program Files\Safety Bar

C:\Program Files\Ultimate Defender

Run ATF-Cleaner from safe mode.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

From safe mode open the "SmitfraudFix" folder again and double-click "smitfraudfix.cmd"
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing " Y " and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if "wininet.dll " is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing "Y" and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Reboot into safe mode

In Safe Mode, run Ewido and click on the Scanner tab at the top. Click the "Settings" tab and then change the recommended action to Quarantine and click Automatically generate report after every scan. Click back to the "Scan" tab and then click on Complete System Scan. This scan can take quite a while to run, so be prepared.

Ewido will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. Ewido will display "All actions have been applied" on the right hand side.

Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (like on the Desktop). Then post the ewido report on your desktop and a new Hijack This log.


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