Go to start> controll panel> add/remove programs and uninstall these programs if found>
Bearshare (installs malware)
MyWebSearch
Zango
Zango Cash
Please download SmitFraudFix from this link http://siri.urz.free.fr/Fix/Smitfra... Then extract the contents to your desktop.
Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
Next, please reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
Once in Safe Mode, open the "SmitfraudFix" folder again and double-click "smitfraudfix.cmd"
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing " Y " and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if "wininet.dll " is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing "Y" and press "Enter".
The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt
Please download Comboscan from this link:
Comboscan
Close all applications and windows.
Double-click on comboscan.exe to run it, and follow the prompts.
When the scan is complete, a text file will open - ComboScan.txt
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of ComboScan.txt in your next post.
A folder, C:\ComboScan, will also open. In it will be another text file, Supplementary.txt.
Please attach Supplementary.txt to your post.
Note: some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so.
