Provider asking to remove DNSchanger, but did not found-it

December 15, 2011 at 19:51:35
Specs: Windows XP
First sorry for my english, I am french!
Just received a phone call from my web provider, asking me to remove a DNSChanger that I would have on my computer. I ran a couple of tool and did not found any trace of it!?!?!

My provider told me that he would stop my service if I don't get rid of it.

I ran Hitman pro, Malwarebytes and AVG.
All fre version of those. No issue founded, couple of cookies on Hitman, but no malware.

Any option?

Thanks in advance,

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December 16, 2011 at 07:35:43
Watch this vid...shows you how to remove the problem:

Now if that doesn't work for these 3 free progs in EXACTLY the same order:

1- rkill.exe
2- TDSS killer
3- Malwarebytes
DON'T reboot untill after the last scan. Fix all they find

Some HELP in posting on plus free progs and instructions 7 Medals

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December 19, 2011 at 17:39:39
Thanks for the reply, I ran the tool like said, did not reboot, but the computer went on hibernation, since I did not saw the end of the last scan.

But, like I said, nothing found!?!?!?

Is it my provider that made the mistake, or the tool are not finding it?

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December 23, 2011 at 06:25:38
Thanks, did it, but did not found anything?

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